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Discussion on: Why Web Accessibility Matters, From A Customer Support Veteran’s Perspective

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Alex Morton

Love this post, Diana! I've been wanting to get more knowledgeable about accessibility so that I'm able to build more accessible apps and side projects.

Also, as someone with a background in customer support, it's so true that it gives us a unique perspective into the user experience that is all too often overlooked by other departments in organizations. (Hopefully this changes over time!)

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Diana Chin Author

Thanks, Alex! Glad that you like this post :)