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Discussion on: How to give effective feedback

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Aschwin Wesselius • Edited on

Thank you for this article!

This quote always hit home with me:

"Be hearty in your approbation and lavish in your praise" - Dale Carnegie, "How to win friends and influence people"

We never can learn enough about giving feedback. It's a sensitive area, but also one of the most effective areas to bring people closer.

I always like to think about the feedback sandwich: compliment first, provide feedback, compliment again.

This way, you prepare the mind by uplifting it first with a compliment of your choice (there should be something right?). Next, deliver the feedback with a similar tone as the compliment, but keep it direct and not on the person, but on the behavior or the situation. Never on the person!

Then, compliment the other again. It could be related to the first compliment or to the feedback. This makes the feedback stick much better too!

Oh, and you HAVE to be sincere in both the feedback and the compliments. If this is not your thing, just leave both behind and don't do the feedback at all. It's hard, but better from the heart than being ice cold.