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re: Working at Apple, the greatest worst experience VIEW POST

FULL DISCUSSION
 

It was now the era of customers that were coming to the Genius Bar upset and frustrated.

What was the most frustrated customer you ever had to deal with?

 

Hmm, i had to think about this one for a bit.

The most frustrated customer that comes to mind was a business woman that came in past the point of frustration that her devices had completely wiped her google contacts, calendar, docs and sheets. Come to find out after about an hour of piecing back together all her content from various sources that she was signed into her personal google account and not her work google account.

Patience is vital when working with a high volume of customers/clients

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