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Discussion on: Why I dislike chat-based platforms for OSS communities

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Ben Halpern

Chat has a great place in projects. I think it needs to be a complementary environment, rather than the core one. Slack is weird in that you access this whole different environment just for the chat, so I think it leads you to wanting to do too much with it. Also, Slack as a company doesn't really seem to have an interest in serving this community. Gitter is better in this regard, but still not really a "full solution". Gitter was acquired by GitLab, so it will be interesting to see what they might do with it.

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Brian Hanna

Yeah, Slack seems like overkill for chat, period. We use Atlassian's products at my job, so we're all in on Jira/Bitbucket/HipChat, and the combination of the three is really excellent.