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Ben Halpern
Ben Halpern

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What is a website that you visit regularly despite its technical quality and user experience?

You want the website to be better because you want the service they are providing, but the tech is objectively crappy.

Top comments (62)

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djviolin profile image
István Lantos • Edited

facebook.com, because:

  • Have you tried to find again on the feed, what your friends posted few hours, or maybe few minutes earlier, after refresh? Yep...
  • Lots of fake news...
  • If your page want to be discovered, you have to pay heavily in ads.
  • Still not clear for what they are using our data and what happens when you delete your account?
  • Human moderation of flagged political content means a single person can take down an entire page because of their opposite political beliefs... This is an issue.
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bengreenberg profile image
Ben Greenberg

Yes, to all of this. I find the Facebook user experience to be horrible. It's so bloated. Yet, until more of my family and friends move away from it, it's pretty hard to back away if I want to stay connected.

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Eric McCormick • Edited

#NailedIt

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belhassen07 profile image
Belhassen Chelbi • Edited

dev.to * coughs *
praise

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flexdinesh profile image
Dinesh Pandiyan • Edited

Hey - dev.to has one of the best UX out there.

  • they don't have over-bloated features
  • site loads blazing fast
  • their markdown editor is too damn good
  • responsive page works great and is fast in my mobile
  • they don't have a bloated mobile app and are using service workers effectively

Only thing that's bothering me is that I don't understand the difference between my profile and my dashboard until I open them every time. But that's okay I can live with it.

What else are you looking at in terms of UX?

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asaaki profile image
Christoph Grabo

The Service Worker/caching could be optimized a bit.

Surely 400+ MB of stored data is not necessary. (And I learned myself how tricky this whole topic is.)

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oathkeeper profile image
Divyesh Parmar

Is dev.to a PWA, i opened in my android phone in chrome which asked me to put it on home and since then I've it as an app I've not installed it from the app store.

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flexdinesh profile image
Dinesh Pandiyan • Edited

It is. You should check it when you have your internet turned off. You'll be presented with a cool 'no internet' screen.

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oathkeeper profile image
Divyesh Parmar

oh yeah they did tell me a joke about Trump being US president, damn now I need to know what is PWA like form the scratch. It really lures me as I'm learning NOde.js/Express.js creating simple web apps, can those directly get translated to PWAs

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flexdinesh profile image
Dinesh Pandiyan

PWA is not a new type of app. You add service worker to your/any web app and configure it the way you want your app to behave. It's more of an elaborate config library that can start your app even when there is no internet and a lot more.

You can get started with these examples -
github.com/GoogleChrome/samples/tr...

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kayis profile image
K

Often the SPA features don't work on mobile so I have to reload the whole page.

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flexdinesh profile image
Dinesh Pandiyan

I've observed it too. Sometimes in mobile, the site get's hung up in the intro screen. Hope this is will be fixed soon.

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ben profile image
Ben Halpern

We're figuring it out gradually 😊

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Sasha Blagojevic

I knew someone was going to write this :D

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17cupsofcoffee profile image
Joe Clay

Ultimate Guitar takes an absolute age to load, and their ads are so bloated and memory-leaky that I usually have to kill the process from task manager after going there for any significant amount time. But that's where 99% of the guitar tabs online are, and I'm too lazy to set up an adblocker for one site, so 🤷🤷🤷

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Paula Santamaría

Ultimate Guitar veteran here. I visit the site regularly since 2005 and I can confirm it's one of the worst I've ever seen. The general design of the website hasn't changed in the last 13 years. But yup, most of the guitar tabs can be found there.

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avalander profile image
Avalander

Try Brave, it blocks ads by default. I use it whenever I'm navigating to an unchartered part of the net or when I want to use a site that's bloated with ads.

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17cupsofcoffee profile image
Joe Clay

I have been meaning to check out Brave for a while :)

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mortoray profile image
edA‑qa mort‑ora‑y

meetup.com -- bugs that seriously impact the ability to edit events, yet has a good user-base and existing groups.

WhatsApp Web -- poor performance and constantly loses connection, but alas, I have yet to convert everybody I know to using Signal, which has a stable non-web client.

My banks all have shitty sites.

Honourable mention to dev.to, just because I always get the lost connection screen and must press Ctrl+F5 in Firefox.

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midblue profile image
Jasper Stephenson

While we're talking about web versions of primarily mobile chat platforms, the web version of Messenger drives me crazy!
It has that classic contenteditable div bug where after typing a few characters it jumps the cursor back to the beginning of the line and you look like an idiot sending "ahye" instead of "yeah." That bug alone makes it next to unusable, even though it otherwise would heavily enhance that service for me.

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James Kelsey

I didn't know about that bug! I thought that was just a slow computer thing when I'm using messenger at work, since that's the only time I've seen it. Absolutely drives me bonkers every time.

I honestly just stopped using it after that bug happened several times in a row one day.

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marcellothearcane

Check out Monzo if you're annoyed with your bank - I hated the UX of my old bank so switched over... Best thing I ever did! 😅

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Rex

Funny, because I made the move to WhatsApp from Signal.

We constantly had problems losing messages on Signal. A friend of ours didn't get some messages and we never found out why.

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Stephanie Handsteiner

reddit.

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ben profile image
Ben Halpern

For me I'll say:

Simpsons World

The site has all the Simpsons episodes. I can watch them legally on-demand. It also has really great extra features like director commentary etc.

But I really wish it were just on Netflix or had a slightly cleaner user experience and fewer bugs. It's just annoying enough to be frustrating, but I love watching classic Simpsons, so it's not like I'm not going to go back.

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Shalvah

Yay! Another Simpsons fan!!

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Sung M. Kim • Edited

😍 A site I enjoy

HackerNews has a pretty old user interface (fonts are too small and texts are all cramped together & don't look hmm polishied IMHO) but visit it daily due to the contents being awesome.

☹️ A site I don't enjoy

Citibank website...

User experience is subpar due to slowness and other weirdness (links don't take you where you want & search results are irrelevant).

And also when a page loads, it prevents a user from clicking anything by showing a transparent layer which covers only 2/3rds of the screen.

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Joe Zack

Yes and Yes!!

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jamesmskelsey profile image
James Kelsey

Many, many US Navy internal websites are just awful. I am glad that the resources they provide are available, but 'project goes to the lowest bidder' is so painfully obvious.

One site in particular that we have to use, for example, loads all of bootstrap 4 at alpha 1, loads the wrong version of jQuery (both .js AND .js.min), then overrides most of the styles of Bootstrap. All of that very seriously impacts the usability of the site when you consider that our at sea internet has the bandwidth of sickly carrier pigeons.

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Ben Sinclair

My bank's site. To be fair, all online banking sites are pretty dreadful though. It seems to be the fashion.

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ajv

N26 & Pocopay are awesome in terms of ui/ux/design/cx. If anyone's in Europe, try them out! (just a happy user, not an employee of either 😅)

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Chad Smith

I will say I actually think my banks site and app is actually designed well and has a pretty good UX. They actually look like a modern website/app

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vikkio88 profile image
Vincenzo

Are you using nationwide?
The app is amazing the Web interface is crap

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Chad Windham

Maybe not a true response. Because I don't want it to be better. Craig's List is pretty horrendous visually. But it still works pretty good and has an effective UI honestly. I really love Craig's List for their IDGAF mentality with being pretty. They definitely got that motherfuckingwebsite.com/ attitude.

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Aswath KNM

Reddit, stack exchage, Hacker news

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Roger K.

I was going to say your third one and then Reddit too, but that was before their new UI started rolling out. I don't care so much about Stack Exchange; jerks are common there and so I don't hang out at all.

Hacker News and Dev.to are places I hang, so I'm way more fussy about their experience. However while I hear some of the gripes about Dev.to it's way way better than many other of their peers. If this was Dev.to in 10 years I'd still be happy, but if it wasn't for the hackers building great mobile apps for Hacker News I'm not sure I could even still handle using the site; it's just brutal.

Props to the team of volunteers for creating and maintaining Dev.to to such a high standard. Keep pushing the envelope!

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Dustin King

Youtube, google search, facebook, and smbc-comics.com all misbehave if you increase your system font size on mac, on multiple browsers. Usually it's just having to scroll to the right a little to see everything. Sometimes stuff just gets cut off. Smbc's advertising experience is a bit crappy in general, and on mobile often does shitty things that redirect you to the app store. However, it's a great comic and if I need to kill some time, I can keep myself occupied for a while hitting the "random" button.

Reddit's redesign is ugly (and has the same aforementioned system font issue), so I keep it in legacy mode.

Twitter is pretty well-behaved, except I don't know how their images are supposed to be usable. Vertical memes are especially bad in firefox without pinch-to-zoom.

LinkedIn makes me want to tear my eyeballs out every time I visit it. I'm not sure what it is, but it feels like it's screaming at me.

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Darryl Norris

Reddit!!! If was not for the content I will never visit Reddit.

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Michael "notriddle" Howell • Edited

TaskCluster for GitHub.

My bank has better UX than that nightmare of a CI service. I still haven't figured out how to store a secret so that it's only accessible to my repository.

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Vincenzo

Old version of reddit desktop, before the redesign was awful