Anything I tag "notebook" might not be useful to anybody else. Just writing this for myself, but publicly.
A few places where Atlassian's Statuspage product kind tripped me up, today. Disclaimer: I am new to this tool! But I have used many other Atlassian products, so it might be worth noting if certain design patterns seemed surprising.
- On an open incident, I thought the "update" button was going to launch an edit window, but instead it pushed out some default text. (And therefore created an incident update, heh heh).
- Deleting incident updates is not intuitive.
- The component status language isn't really visible in the interface in a friendly way.
- Updating components isn't built in to workflow in an obvious way. It was only when Statuspage emailed me that a "component" had been in a down state for hours, that I realized that should have been updated at time of incident update.