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Discussion on: How do you explain open source to people who lack a programming background?

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Casey Brooks

Even in commercial products, it often makes sense to open source the codebase. The more people looking at the code, the fewer bugs there will be, the closer it will be to what the users actually want, and the easier the support will be because you've got a community helping answer questions and find solutions.

Ultimately, open source software is much more about building open and inviting communities than it is about providing a product for free.