I'm currently volunteering in a citizen science project that involves a lot of data collection and there are similar issues with experts vs amateurs. Many noobs told me they are too intimidated to participate. Subject matter experts aren't always interpersonally gifted or even data savvy. Things improved after a motivated leader helped build subteams w/experts coaching the noobs, using each person's best skills appropriately, choosing weekly goals & focusing on those as a team. We have been crushing the targets, everybody's got a special interest, having fun, teaming up 1-on-1 for short term efforts, eager for the next challenge. "Maintainer" is still top dog setting the rules. But 2nd tier lieutenants who mobilize contributors & foster teamwork/respect keep quality & momentum going.
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I'm currently volunteering in a citizen science project that involves a lot of data collection and there are similar issues with experts vs amateurs. Many noobs told me they are too intimidated to participate. Subject matter experts aren't always interpersonally gifted or even data savvy. Things improved after a motivated leader helped build subteams w/experts coaching the noobs, using each person's best skills appropriately, choosing weekly goals & focusing on those as a team. We have been crushing the targets, everybody's got a special interest, having fun, teaming up 1-on-1 for short term efforts, eager for the next challenge. "Maintainer" is still top dog setting the rules. But 2nd tier lieutenants who mobilize contributors & foster teamwork/respect keep quality & momentum going.