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...horse?

Posted on • Updated on

Office Click To Run Dies

Issue:
Office 2019 Standard Click To Run installation script fails on run.

Cause:

  1. Administrators are members of "Protected Users" AD group
  2. Protected Users can only access SMB shares via Kerberos auth which means no IPs allowed!
  3. SourcePath defined in configuration.xml called by Click to Run includes a IP-based share.

Solution:
Update the path to use FQDN instead of IP.

Example Code:
Old:

<Add SourcePath="\\10.10.10.254\shared\it\officecds\O2019S" OfficeClientEdition="32" Channel="PerpetualVL2019">
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New:

<Add SourcePath="\\filestore.mydomain.org\shared\it\officecds\O2019S" OfficeClientEdition="32" Channel="PerpetualVL2019">
Enter fullscreen mode Exit fullscreen mode

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