I made a career change about 5 years ago. Prior to that I was a museum curator. Then the economy tanked and museum jobs tanked as well. I decided to make a switch to IT. While getting my associates I took a few programming and web dev classes and loved it. Now I am getting my BS in software development!
Getting my A+ certification for my bachelors. Now I can move on to all my software classes!
Making a career change after several years in a professional museum curator role. It was hard making the change at my age and experience. It was the right decision though and one I do not regret!
Encourage them to keep going if they get frustrated and want to quit. Treat them as an equal. Know that a woman was the first programmer!