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    <title>DEV Community: Aashi Agarwal</title>
    <description>The latest articles on DEV Community by Aashi Agarwal (@aash_ctrl).</description>
    <link>https://dev.to/aash_ctrl</link>
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      <title>DEV Community: Aashi Agarwal</title>
      <link>https://dev.to/aash_ctrl</link>
    </image>
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    <language>en</language>
    <item>
      <title>Consent versus Preference Management: What Is the Difference?</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Fri, 19 Jun 2026 18:17:38 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/consent-versus-preference-management-what-is-the-difference-4974</link>
      <guid>https://dev.to/aash_ctrl/consent-versus-preference-management-what-is-the-difference-4974</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fnlleonnl2j8d2gnyl295.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fnlleonnl2j8d2gnyl295.png" alt=" " width="800" height="436"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Consent management and preference management are very similar concepts, but they are definitely not the same. Consent management has to do with the collection and respect for the individual's consent regarding how his or her personal information can be used, stored, and shared, whereas preference management refers to offering additional flexibility to the person when it comes to interactions with a particular brand.&lt;br&gt;
The point is that the difference between the two should be taken into account, since many companies tend to confuse these two terms and use them interchangeably.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;What Is Consent Management?&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The purpose of consent management is to get and manage an individual's consent for data processing. It involves informing the user, getting consent, recording it, and applying this consent further on systems and processing operations. It is strongly connected with privacy regulations as most of them obligate organizations to get and prove valid consent for using personal data in some cases.&lt;/p&gt;

&lt;p&gt;For this reason, consent is referred to as a legal consent. An individual may give or not to give consent to some types of data processing, for example, analytics, advertising, or sharing personal information. In other words, according to many laws, consent management is all about the right of the organization to process personal data.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;What Preference Management Involves&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The distinction between preference management and others lies in the fact that the former revolves around a user’s preferred way of engagement, whereas the latter involves a company’s legal right to use someone’s data for its purposes. Preference management enables users to select the type of content they prefer, the frequency at which they would like to receive information from a business, and even the communication channel – whether it’s e-mail, SMS, or push notifications.&lt;/p&gt;

&lt;p&gt;These options are more about customer experience than legal permissions granted to a company to engage customers in one way or another. While you may be okay receiving monthly news about a new product via e-mail, but not weekly updates, you may prefer receiving security alerts via SMS and marketing notifications via e-mail only.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;The Key Difference&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The simplest way to make sense of the difference is the following: while consent responds to the question “May we?”, preference management responds to the question “How would you like this to go?”.&lt;br&gt;
Thus, whether you ask a person whether it’s ok to process their data for personalized ads purposes, and whether you ask them whether they want newsletters about new products, weekly news updates or event invites – in both cases the first one pertains to consent, while the second to preference.&lt;/p&gt;

&lt;p&gt;That is exactly the reason why preference management should never replace consent management. Should the law require that you get your user’s permission before a certain processing operation, then a standard preference center will not be sufficient. That said, consent management, in turn, will not provide you with a good customer experience on its own either.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Why Organizations Get Them Confused&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;This occurs due to the fact that both consent and preference management relate to user choice and they could appear in the same interface. A cookie banner could ask the user for permission, while the settings panel could allow the user to manage his communication preferences. To the user, both mechanisms could look like privacy control tools.&lt;/p&gt;

&lt;p&gt;However, from an operational and legal standpoint, both differ significantly. Consents require logging, purpose mapping, evidence of collection, and management of the withdrawal of consent as per the legal standards. Preferences will be more connected with CRM systems and customer engagement systems which will determine the type of engagement that a user will receive.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Both Are Important for Reasons Below&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;An organization that pays attention only to consent remains compliant but frustrated the user. The user can be lawfully agreeing to receive messages, but he or she will get frustrated if not able to control frequency and content of those messages. This may cause unsubscribes and less customer interaction and trust.&lt;/p&gt;

&lt;p&gt;At the same time, an organization that pays attention to preferences without controlling the consent becomes faced with a far bigger problem. The organization may have the most perfect customer experience but does not have a legal background to perform operations with the personal information.&lt;/p&gt;

&lt;p&gt;The best programs in terms of privacy and customer engagement include both levels of controls. Consent management guarantees the organization is allowed to perform particular actions, whereas preference management enables the organization to execute them in a right way.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Examples&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Here are some examples that will help clarify the difference:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Consent: When a cookie banner asks for permission to use analytics or advertising cookies, it requests consent.&lt;/li&gt;
&lt;li&gt;Preferences: A client who decides whether to receive newsletters, updates about new products, or invitations to webinars expresses his/her preference.&lt;/li&gt;
&lt;li&gt;"Do not sell or share my personal information" – this is either consent or legal rights control, depending on the local legislation.&lt;/li&gt;
&lt;li&gt;When a client can select an email as opposed to an SMS message, he/she makes a choice of preference.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;In some situations, both processes may take place in the same journey. First, the user provides his/her consent to receive marketing messages, and then the user decides what kind of messages he/she would like to get.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;What Companies Should Develop&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;A mature system needs to differentiate between the permission to operate legally and the preference for customer engagement, even when these two are presented within a single integrated user experience. The companies need to document consents, allow withdrawal, and link choices to processing purposes and systems. Preference centers should also be easy to use, flexible, and helpful enough to let customers customize their experience on their own rather than opt-out of everything.&lt;/p&gt;

&lt;p&gt;The rule of thumb is simple: the users need to know what they are consenting to, and they need to have control of that consent afterwards. It means that requests for consent need to be clear and specific, while preference tools should be available and easy to change.&lt;/p&gt;

&lt;p&gt;Combining consent and preference management into an either/or choice does more harm than good. Consent serves as a basis for lawful operation, while preference management enhances the quality of the interaction within those bounds.&lt;/p&gt;

&lt;p&gt;More information can be found about cybersecurity, threat intelligence, digital risk, privacy compliance, and consent management via IntelligenceX and ConsentX. IntelligenceX enables organizations to detect and analyze cyber threats by conducting targeted digital intelligence investigations. ConsentX, on the other hand, equips companies with all the tools needed for global privacy compliance via consent management, cookie compliance, and data privacy. &lt;/p&gt;

</description>
      <category>ai</category>
      <category>cybersecurity</category>
      <category>management</category>
    </item>
    <item>
      <title>How Privacy Compliance Helps Build Customer Trust and Drive Conversions</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Fri, 19 Jun 2026 17:58:27 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/how-privacy-compliance-helps-build-customer-trust-and-drive-conversions-12me</link>
      <guid>https://dev.to/aash_ctrl/how-privacy-compliance-helps-build-customer-trust-and-drive-conversions-12me</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2F5qji0pq6l6pb48q5hn4a.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2F5qji0pq6l6pb48q5hn4a.png" alt=" " width="800" height="735"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;When talking about privacy compliance, many see it as an obligatory legal issue and as something that only helps to protect businesses from risks. In actuality, privacy compliance could also be seen as a growth strategy, since when customers get clear on how their data is being collected, why is it collected, and what options they have with regard to their data usage, they will be more willing to trust the brand, provide data and convert.&lt;br&gt;
The thing is that today digital trust plays such a big role in customer behavior as price, convenience, or any other factor. Numerous studies and industry analyses prove that the issue of privacy affects purchasing decisions, whereas trust serves as a link between compliance practices and conversion results.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Why Does Privacy Matter for Conversion Today?&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;People have started becoming conscious about the amount of personal data being collected by the companies and misuse or breach or leak of such data without giving proper reasoning for doing so. People are not accepting privacy as a backroom process anymore. Privacy is now an important part of customer experience. In case a company seems to be vague and intrusive in handling people’s personal data, then this will negatively impact the number of signups and intention to buy and increase drop-off rate.&lt;br&gt;
This works on the opposite side as well. If a person feels that his/her personal information is safe and is handled properly by the company with full consent of him/her, then he/she will be more open to interact and will show more loyalty towards the brand. This trust will help in completing the form process better and also help in retaining the customer in future.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Compliance As A Sign Of Trust&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;However, compliance structures like GDPR, CCPA, and other privacy regulations force corporations to be more open and responsible in the way that they manage people's private data. While these regulations might be considered limiting for businesses, they also encourage firms to exhibit behavior that consumers find desirable – such as transparency, proper consent, data minimization, and accessibility.&lt;br&gt;
From a consumer point of view, these actions carry a very powerful message. Clear consent request, comprehensible privacy notice, and a convenient preference center demonstrate that the company does not attempt to conceal its data usage policies from its consumers. This means less uncertainty, which translates into greater trust. The issue of trust plays a major role commercially as it eliminates hesitation at crucial moments of decision-making, especially when it comes to providing one's private information and making purchases.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Reasons Why Being More Transparent Yields Better Outcomes&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Many organizations fear that being more explicit regarding privacy issues will harm the efficiency of their marketing efforts. However, being more transparent may have a positive impact on the quality of interaction. When consumers understand which type of data is being collected and why, they tend to give honest data and consent actively rather than passively.&lt;br&gt;
This helps to obtain better results in the long run. For instance, one industry guide to implementations states that transparency leads to building trust and yields more effective results as clear explanations regarding data use raised conversion rates by 18% during tests while explicitly consented behavioral data resulted in 34% more engagement compared to general demographic targeting. One more example of such benefits was found in the literature where the modification of privacy policy copy was proven to lead to 19.47% rise in signups compared to a control variant.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Control Breeds Confidence&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Confidence is not built on disclosure alone. Control plays an equal role. Users are more likely to engage with brands when they have the ability to control their preferences, withdraw consent, or unsubscribe without receiving negative reinforcement through bad experiences. Preference control has become increasingly essential for privacy compliance and conversion optimization since companies have the ability to collect and use personal data responsibly.&lt;br&gt;
This is due to the fact that forced consent results in poor quality engagement. The user who feels coerced into hitting the accept button is likely to stay active during the session but that will not build trust. The user who has been presented with choices and still chooses to remain active is invaluable.&lt;br&gt;
Privacy Compliance Helps Improve Data Quality as Well&lt;br&gt;
It is not only about customers converting due to the company’s compliance with the requirements of privacy laws but also about the quality of data that will be used in further development. In case people trust the brand, they will share the right data, remain subscribers, and keep communicating with it.&lt;br&gt;
Such approach is necessary since bad data quality may result in inefficiency of marketing campaigns, wrong personalization, and poor user experience. On the contrary, explicitly consented data tends to be more reliable since there are clear expectations and intentions when collecting such data.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;What Businesses Should Do&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The best privacy-first companies share a few things in common.&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;They explain how they use your information in straightforward terms instead of legalese.&lt;/li&gt;
&lt;li&gt;They collect only the information they actually need.&lt;/li&gt;
&lt;li&gt;They provide users with options to control their consent, preferences, and communication preferences.&lt;/li&gt;
&lt;li&gt;They integrate privacy notices and consents into their customers' journeys and not as hindrances at the end of the journey.&lt;/li&gt;
&lt;li&gt;They bring data security and management practices out of the dark.
Such practices help businesses achieve both compliance and great customer experience. One of the privacy-first customer experience guides explains that limiting data collection, providing transparency in how data is used, and allowing customers to control their information leads to increased conversions and retention.&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Thinking Differently About Privacy Compliance&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The true error lies in treating compliance separately from growth. If you introduce privacy too late in the process, it will always appear restrictive. However, if you bake privacy into the product, marketing campaign, and customer experience from the very start, it becomes part of the value offering. Customers do not just buy your product or services; they decide whether or not to give you access to their data.&lt;br&gt;
It is why privacy compliance can drive both trust and conversions. You make your approach to data protection something customers can clearly see. In an environment where consumers are wary about misuse and careful about credibility, that value can be highly effective. Such companies do not treat privacy as the cost of doing business; they recognize it as one of the factors that make customers choose them.&lt;/p&gt;

&lt;p&gt;More information can be found about cybersecurity, threat intelligence, digital risk, privacy compliance, and consent management via IntelligenceX and ConsentX. IntelligenceX enables organizations to detect and analyze cyber threats by conducting targeted digital intelligence investigations. ConsentX, on the other hand, equips companies with all the tools needed for global privacy compliance via consent management, cookie compliance, and data privacy.&lt;/p&gt;

</description>
      <category>ai</category>
      <category>privacy</category>
      <category>cybersecurity</category>
    </item>
    <item>
      <title>Google Consent Mode v2: A Guide to Setting Up for Today’s Websites</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Fri, 19 Jun 2026 17:42:52 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/google-consent-mode-v2-a-guide-to-setting-up-for-todays-websites-i64</link>
      <guid>https://dev.to/aash_ctrl/google-consent-mode-v2-a-guide-to-setting-up-for-todays-websites-i64</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fj1pn2t49ns5vf8hgznau.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fj1pn2t49ns5vf8hgznau.png" alt=" " width="800" height="547"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Google Consent Mode v2 has now become an essential part of privacy-driven measurement for those websites using Google Ads, Google Analytics, and other Google tags. This feature will allow your website to convey the user consent information to the Google tags to enable them to behave differently depending on whether or not there is consent to advertising and analytics.&lt;br&gt;
While understanding why it is necessary is not an issue for most teams, setting up the solution effectively without harming the measurement or marketing workflow is the challenge here. Successful deployment of the Consent Mode v2 requires the proper interaction between three components: a consent banner/CMP, consent signal configuration and testing, and proper tagging behavior.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;What Consent Mode v2 Does&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Consent Mode v2 gives instructions to the Google tags based on the choices made by the visitor. Current advice notes four consent mode parameters: ad_storage, analytics_storage, ad_user_data, and ad_personalization, which together influence how Google manages data flows for ads and analytics. Functionally speaking, the whole system allows you to set the status as denied or granted and later modify that status based on visitor interaction with the consent banner.&lt;br&gt;
It is important to understand that Consent Mode v2 is not merely an option for the cookie banner. This is an entire messaging system for communication between your website and Google tag management system. When the visitor denies consent, Google tags should respect that; &lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Basic And Advanced Approaches&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The most popular framework to consider when it comes to implementation is basic mode and advanced mode. When using basic mode, the tags will not typically fire unless the consent is given, hence limiting the number of data collected if the user rejects it. In the case of advanced mode, even though the user declines consent, some consent-aware signals can be sent from Google tags for Google to model, but respect the user's choice by acting in a restricted manner.&lt;br&gt;
Which approach is right will depend on your compliance strategy, legal guidance, and how your CMP is set up. What is important is consistent implementation - the banner, the tags, and consent mechanism should all follow the same policy and user consent.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Implementation Process&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;When the site utilizes Google Tag Manager, typical guidance is to enable consent-related settings in GTM, as well as set default consent states via Consent Initialization trigger, which fires prior to other tags. The default consent is usually set to “denied” for the specific visitor, particularly in regions where higher consent standards prevail, and gets updated when the user decides to accept or customize their preferences from the banner.&lt;br&gt;
In case if the site leverages a CMP solution, the CMP will record the user preference and will pass updated signals in Google’s consent framework. Most of the CMPs provide native integrations or templates for mapping the banner decisions to Google’s variables, which eliminates the risks of mistakes in manual setup of consent parameters. In case of custom implementation, the process can be accomplished with gtag('consent', 'default', {...}) on page load and gtag('consent', 'update', {...}) after the user interacts with the banner.&lt;br&gt;
Here the timing becomes crucial: the default consent signal should be set before Google tags fire, and the update should take place on the same page upon interaction with the banner.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Most Common Mistakes&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;One of the most common issues here is the assumption that the cookie banner will be sufficient. The banner can appear compliant from the front end even though its configuration is incorrect. In this case, if the categories of the CMP are not correctly mapped to Google’s four consent parameters, then signals that are being sent by the site can be incomplete or inaccurate.&lt;br&gt;
Another problem that is very common is the loading of Google tags before setting consent defaults. When tags load too soon, then data collection happens without consent being properly set, and the entire process becomes pointless. One of the biggest mistakes that teams make is not testing regional behavior, especially if there are different consent defaults for EEA and UK traffic.&lt;br&gt;
Third, it is verification that is often overlooked. Some sites tend to believe that everything is done once changes have been published, but according to implementation guidance, one should verify consent states in Chrome DevTools, GTM Preview, or Tag Assistant to ensure that the default and new values are showing. Otherwise, one might think that the mode is working when it isn’t.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Validating Your Setup&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;For an actual validation procedure, one must start by opening the site in an incognito window and checking that all four consent signals are in place with the appropriate default value before doing anything in the banner. Once the banner is interacted with, these values should be changing accordingly depending on the selection made, and the changes should be viewable via Tag Assistant or GTM Preview.&lt;br&gt;
On the other hand, it can be good to perform the validation from the platform’s perspective as well. One of the implementation guides mentions that the Google Ads platform can tell whether the domains are getting proper consent signals. It is especially important for the people who work a lot with conversion tracking and advertising measurement.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;A Rollout Strategy That Works&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;The easiest approach for any organization would be to implement a CMP that is compatible with Google Consent Mode v2 from the beginning and integrate the CMP with GTM or gtag-based tags. Next, identify the consent categories, configure the necessary defaults, align the categories with Google’s parameters, and validate all paths before going live.&lt;br&gt;
Internal documentation also matters. Marketing, analytics, privacy, and developers need to understand what each of the consent states does and how any modifications to the banner or tags will influence the results of the analysis. The use of Google Consent Mode v2 is not a one-time action but rather an ongoing component of a company’s privacy and tagging strategy and should be evaluated together with any changes in tags, CMP, and region requirements.&lt;br&gt;
Google Consent Mode v2 is a control plane for user choices and Google measurement. If done right, it provides the opportunity to measure advertising and analytics in accordance with the users’ preferences. The ultimate objective of this tool is not merely tag functionality but correct implementation based on the choices made by the user.&lt;/p&gt;

&lt;p&gt;Find more resources on cybersecurity, threat intelligence, digital risk, privacy compliance, and consent management through IntelligenceX and ConsentX. IntelligenceX helps organizations identify and understand emerging cyber threats through focused digital intelligence analysis and investigations, while ConsentX empowers businesses to achieve global privacy compliance with comprehensive consent management, cookie compliance, and data privacy solutions.&lt;/p&gt;

</description>
      <category>googletools</category>
      <category>cybersecurity</category>
      <category>website</category>
      <category>ai</category>
    </item>
    <item>
      <title>Operation Mule Hunt 2.0: How Regular Bank Accounts Have Become the Backbone of India’s Cybercrime Economy</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Fri, 19 Jun 2026 07:27:17 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/operation-mule-hunt-20-how-regular-bank-accounts-have-become-the-backbone-of-indias-cybercrime-27k5</link>
      <guid>https://dev.to/aash_ctrl/operation-mule-hunt-20-how-regular-bank-accounts-have-become-the-backbone-of-indias-cybercrime-27k5</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fjr12mu7748tnbet29mn9.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fjr12mu7748tnbet29mn9.png" alt=" " width="800" height="431"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;The drivers of cybercrime in India are no longer limited to password theft, phishing sites, and malware alone. In many cases, the actual weapon being used is a mundane one – a regular bank account in someone’s name. Operation Mule Hunt 2.0 sheds light on how there is an expanding criminal economy built on mule accounts, which involves innocent people, victims of coercion, and recruited middlemen.&lt;br&gt;
What makes this trend worrying is that this is done under the guise of regular banking activity. Any small amount transferred, any recently opened bank account, and even any temporary transaction pathway seems harmless in itself. But when done on a large scale, it becomes the backbone that enables cybercriminals to wash their illegal gains from fraudulent activity, investment schemes, extortion, and identity theft.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;The Definition of a Mule Account&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;It is possible to define a mule account as a financial account which serves to receive the illegal funds and transfer them to other people who need these funds. There is a case where the owner of such an account perfectly understands the meaning of what he/she is doing, and in return, he/she receives some payment for it. But there is also another situation when the person can be deceived or persuaded to lend his/her account information to someone else. In both cases, the account becomes the channel for transferring the money.&lt;br&gt;
This is what gives criminals the opportunity to be successful with the help of mule accounts. They do not always need to hack into the system of a bank in order to get the money from it. It is enough for them to use the chain of accounts which they can use in order to move the money quickly.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Why is Operation Mule Hunt 2.0 significant?&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;It is significant because it demonstrates a more mature approach towards combating financial cybercrime. Unlike previously when each scam was treated separately, in this case, the infrastructure behind scams that allows them to be effective will be targeted. In particular, it involves analysis of account networks, transactions, fraud groups' recruitment schemes and repeat offenders who help launder money in mule networks.&lt;br&gt;
This is significant in regard to financial cybercrime because of its high level of industrialization. The scammers today do not try to hide stolen funds; instead, they use complex chains of helpers to withdraw, convert, layer or transfer funds via numerous bank accounts. It becomes very difficult to trace such transactions once the money gets into mule networks.&lt;br&gt;
It also demonstrates an important shift in thinking of those people who work to prevent financial cybercrimes. The shift involves moving from reaction to anticipation of criminal actions and focusing on preventing fraud and catching the scammers earlier.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;How Mules Get Recruited&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Recruitment of mules starts with a very simple deal. Criminal organizations market themselves by offering easy money, flexibility of working, commission-based transfers or “financial assistant” position that involves low or no skills at all. The offers can be posted online on social media pages, messaging apps, job websites, or delivered personally. In some cases, individuals are made to believe they are working for an international company, while in other cases, fast money in return for the use of their bank account.&lt;br&gt;
Sometimes, people are blackmailed, threatened or made to be dependent in order to get them into the organization. Young adults, students, unemployed, financially troubled people become victims of recruitment since they are easily convinced to risk their positions for fast money. They are made to open a new bank account, receive the incoming payments, transfer them elsewhere or withdraw the payments in cash.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Why Banks Have a Hard Time Preventing It&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;There are methods for banks to stop money laundering, but one of the difficulties in stopping the process is the ability of money launderers to mimic a genuine transaction. The creation of an account and deposits in it without frequent activity would not cause alarm right away. The nature of transactions will not become suspicious until it comes to volumes and timings of transactions, as well as behaviors of counterparties.&lt;br&gt;
The criminals also evolve fast and try different techniques in order not to trigger any alarms. Transactions could be split into many accounts and made in different amounts and ways. There is even an option of switching bank accounts fast enough to keep suspicious transactions from being connected to any one account.&lt;br&gt;
The prevention of the problem goes beyond the use of anti-fraud measures.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;Impact on Victims and Institutions&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Victims of cybercrime find mule accounts to be the last link which completes the scam that is being committed against them. These enable converting cybercrimes into tangible monetary harm since they transfer stolen money before it could be recovered. This makes mule accounts essential to the completion of scams in the forms of investment fraud, impersonation, phishing, and false customer service scams.&lt;br&gt;
In terms of institutions, mule chains are sources of risk for them. Banks might suffer when criminals use the services of banks without the knowledge of these banks and payment platforms, including fintechs, might face problems as criminals use these channels to transfer money in much faster way compared to conventional channels.&lt;br&gt;
The social cost of mule chains is significant as each successfully established chain of mules motivates criminals to conduct more scams because they realize that the financial system may be used for conducting scams.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;What Should Be Done&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Preventing misuse of mule accounts would entail education, detection, and enforcement. The individuals have to know that providing one’s services of opening accounts for “easy money” is illegal and could lead to severe legal implications. Banks and other financial companies have to improve their onboarding processes, track any peculiarities in transactions, and detect clusters of associated accounts. Such indicators as account age, transaction velocity, counterparties’ behavior, and abrupt changes in the account activity could be very useful. Additionally, institutions have to facilitate reporting of suspicious communication by customers.&lt;br&gt;
The law enforcement agencies should cooperate with the financial institutions more closely. Since mule networks tend to be multiplatform and multicountry, quick information exchange is crucial to cut off the financing of the criminal organizations.&lt;/p&gt;

&lt;h2&gt;
  
  
  &lt;strong&gt;The Greater Message Here is that:&lt;/strong&gt;
&lt;/h2&gt;

&lt;p&gt;Operation Mule Hunt 2.0 proves that cyber crime does not necessarily consist of malware, false websites, or identity theft anymore; it increasingly relies on the use of regular infrastructure as part of its logistics operation. A bank account, a means that most people think of in a very straightforward way, has become one of the main tools of cyber crime.&lt;br&gt;
This raises the issue of mule detection from a matter of banking security into an issue of national security, too. When regular financial accounts are used to launder funds from criminal operations, the boundary between cyber fraud and financial crime simply vanishes.&lt;/p&gt;

&lt;p&gt;Find more threat intelligence resources related to cybersecurity and other types of digital risk here at IntelligenceX.IntelligenceX assists organizations in understanding new threats through focused analysis and investigations in digital intelligence.&lt;/p&gt;

</description>
      <category>cybersecurity</category>
      <category>operations</category>
    </item>
    <item>
      <title>DISGOMOJI: The Unique Approach to Linux Malware Using Emojis in Cyber Espionage Attacks</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Thu, 18 Jun 2026 08:14:40 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/disgomoji-the-unique-approach-to-linux-malware-using-emojis-in-cyber-espionage-attacks-4l3f</link>
      <guid>https://dev.to/aash_ctrl/disgomoji-the-unique-approach-to-linux-malware-using-emojis-in-cyber-espionage-attacks-4l3f</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fh78j37xolifpvpo5n6on.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fh78j37xolifpvpo5n6on.png" alt=" " width="683" height="360"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;It is highly unusual for any type of cyber attack to get public attention because of its creative approach. The majority of known malware campaigns involve the use of standard techniques including phishing, persistence scripts, credential stealing, and remote command execution capabilities. But in case with DISGOMOJI, it became notorious since attackers utilized a highly creative C2 technique: they used emojis delivered via Discord to control victims' Linux servers within a cyber-espionage campaign targeting India.&lt;br&gt;
This innovation does not take away anything from the potential danger of this malware. This activity was attributed by researchers to threat actors that belong to the UTA0137 group, and according to Volexity, it is very likely that it could be a Pakistan-based threat actor attacking India's government organizations.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Features that distinguish DISGOMOJI&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;From a technical perspective, DISGOMOJI is one of the Linux malware families and acts as a remote access trojan or backdoor. The malware allows command execution, screenshotting, searching and stealing files, delivering additional payloads and helping to extend activity on the affected computer. All those features are nothing novel per se; however, what distinguishes DISGOMOJI is its command channel.&lt;br&gt;
Unlike the classic custom-made command server, the actors involved resorted to the Discord service, where they were able to control their operations with this particular piece of malware. According to Volexity reports, DISGOMOJI uses a Discord server controlled by attackers and listens for messages in the specified command channel, where emojis serve as the code of actions to be performed. While processing a command, DISGOMOJI responds with the clock emoji, while upon completing the action, it replaces it with a tick emoji.&lt;br&gt;
These functions were performed based on certain emojis used during the communication between the bot and the C&amp;amp;C server: the camera emoji caused screenshots; the running man emoji was used to perform commands on the host machine; the fox emoji was responsible for compressing the Firefox-related profiles; the fire emoji made it possible to search for sensitive data files with particular file extensions; and the pointing-finger emojis served as commands to upload and exfiltrate files in various ways. Therefore, the use of emojis is not just a fancy feature but another way for cybercriminals to exploit common applications that users would not expect.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;How the campaign operated&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;As for the malware, it was found inside a UPX-packed ELF executable stored inside a ZIP archive. It is believed that the campaign was conducted using phishing emails. Once activated, it presented a decoy PDF document in the form of a beneficiary form provided by India’s Defence Service Officer Provident Fund in case of an officer’s death, and other malicious files were deployed secretly at the same time.&lt;br&gt;
Scholars believe the operation aimed at a custom-built version of Linux operating system named BOSS, allegedly used by Indian governmental agencies as a desktop operating system; however, the malware could easily be modified for use on other versions of Linux. After installation, DISGOMOJI collected basic information about the attacked device, such as its IP address, username, hostname, operating system, and current directory. Using the information collected during the process, the perpetrators were able to identify features of each infected computer.&lt;br&gt;
Additionally, CyberPeace emphasizes that each of the infected computers could have been controlled through a dedicated Discord channel for communication with the computer directly. For better coordination and management of the cyberattack campaign, DISGOMOJI was accompanied by additional tools, namely Nmap, Chisel, and Ligolo.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Why defenders should care&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;DISGOMOJI is important because it is part of a larger trend in attacker tradecraft. Attackers are increasingly using legitimate services and publicly accessible infrastructure to blend into regular traffic patterns. Discord, being a communication channel like any other, does not immediately raise red flags in many contexts, particularly when organizations have developers or employees using the service for work. This makes it easier to confuse abuse with legitimate activities.&lt;br&gt;
Additionally, this malware illustrates how simple alterations to protocols could open vulnerabilities. Security solutions are still largely focused on looking for signatures, which includes string patterns and domains or commands. With DISGOMOJI, attackers were able to obscure some of these by using emoji symbols and a public chat service. Even while the unique approach to controlling the malware garners much of the attention, the real takeaway is the ability to embed malicious logic in normal digital interactions.&lt;br&gt;
Persistence capabilities increase the threat factor. According to BleepingComputer, the use of the &lt;a class="mentioned-user" href="https://dev.to/reboot"&gt;@reboot&lt;/a&gt; cron entry by DISGOMOJI allowed the malware to maintain persistence on compromised systems, while further variants even utilized the XDG autostart for both the malware and the USB data stealing script. This shows that apart from gaining a temporary foothold into a system, the attacker intended for the malware to maintain persistence in order to be able to remain on the system even after subsequent reboots – something that would interest any espionage agent.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Espionage perspective&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;The targets associated with the campaigns put this malware under the scope of cyber espionage activities. The operators of UTA0137 are described by Volexity as having espionage goals and being tasked with targeting Indian government organizations, saying that the campaigns have been successful. CyberPeace, too, describes this activity as cyber espionage against Indian government organizations.&lt;br&gt;
The context is important because espionage-related malware is designed to be stealthy, persistent, flexible and efficient in data collection. Features of DISGOMOJI, such as file search capability, exfiltration features, browser profile compression, screenshot capture and use of tunneling utilities make the malicious tool more suitable for espionage tasks rather than destructive cybercriminal activity. In other words, the use of emoji in DISGOMOJI is its most visible feature, while the overall strategy behind it is quite traditional for state-sponsored cyber espionage operations.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Recommendations to organizations&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;The protection against attacks such as DISGOMOJI will require more than using malware signature detection tools. Phishing prevention should be strengthened, as well as detection of unusual communication activities directed at third-party services (e.g., Discord). Linux persistence mechanisms used by the malware (e.g., cron jobs, XDG autostart scripts) should also be analyzed. Organizations working in Linux environments, particularly those dealing with defense, government, R&amp;amp;D, or critical infrastructure, should realize that Windows-oriented strategies might not suffice.&lt;br&gt;
CyberPeace suggests a multi-level strategy including software and firmware updates, multi-factor authentication, advanced malware protection, network segmentation, monitoring and reviewing access controls, educating users about phishing, and testing your incident response plan. Threat intelligence is another factor to consider because it's likely that such an attack campaign is subject to change and will reuse accounts, servers, and payloads.&lt;br&gt;
This incident reinforces the notion that defenders must approach cyber incidents in a mindset that considers the adversary as constantly adapting. Malware no longer requires an unknown, suspicious server to function. It can exist within popular applications, employ emojis instead of written commands, and still conduct espionage effectively. DISGOMOJI is an example of why atypical tradecraft should not be disregarded as merely novel. In today's cyber conflicts, it likely is.&lt;/p&gt;

&lt;p&gt;Find more threat intelligence resources related to cybersecurity and other types of digital risk here at IntelligenceX. IntelligenceX assists organizations in understanding new threats through focused analysis and investigations in digital intelligence.&lt;/p&gt;

</description>
      <category>cybersecurity</category>
      <category>linux</category>
      <category>emojis</category>
    </item>
    <item>
      <title>DISGOMOJI: The Unique Approach to Linux Malware Using Emojis in Cyber Espionage Attacks</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Thu, 18 Jun 2026 08:14:40 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/disgomoji-the-unique-approach-to-linux-malware-using-emojis-in-cyber-espionage-attacks-5e2e</link>
      <guid>https://dev.to/aash_ctrl/disgomoji-the-unique-approach-to-linux-malware-using-emojis-in-cyber-espionage-attacks-5e2e</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fh78j37xolifpvpo5n6on.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fh78j37xolifpvpo5n6on.png" alt=" " width="683" height="360"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;It is highly unusual for any type of cyber attack to get public attention because of its creative approach. The majority of known malware campaigns involve the use of standard techniques including phishing, persistence scripts, credential stealing, and remote command execution capabilities. But in case with DISGOMOJI, it became notorious since attackers utilized a highly creative C2 technique: they used emojis delivered via Discord to control victims' Linux servers within a cyber-espionage campaign targeting India.&lt;br&gt;
This innovation does not take away anything from the potential danger of this malware. This activity was attributed by researchers to threat actors that belong to the UTA0137 group, and according to Volexity, it is very likely that it could be a Pakistan-based threat actor attacking India's government organizations.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Features that distinguish DISGOMOJI&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;From a technical perspective, DISGOMOJI is one of the Linux malware families and acts as a remote access trojan or backdoor. The malware allows command execution, screenshotting, searching and stealing files, delivering additional payloads and helping to extend activity on the affected computer. All those features are nothing novel per se; however, what distinguishes DISGOMOJI is its command channel.&lt;br&gt;
Unlike the classic custom-made command server, the actors involved resorted to the Discord service, where they were able to control their operations with this particular piece of malware. According to Volexity reports, DISGOMOJI uses a Discord server controlled by attackers and listens for messages in the specified command channel, where emojis serve as the code of actions to be performed. While processing a command, DISGOMOJI responds with the clock emoji, while upon completing the action, it replaces it with a tick emoji.&lt;br&gt;
These functions were performed based on certain emojis used during the communication between the bot and the C&amp;amp;C server: the camera emoji caused screenshots; the running man emoji was used to perform commands on the host machine; the fox emoji was responsible for compressing the Firefox-related profiles; the fire emoji made it possible to search for sensitive data files with particular file extensions; and the pointing-finger emojis served as commands to upload and exfiltrate files in various ways. Therefore, the use of emojis is not just a fancy feature but another way for cybercriminals to exploit common applications that users would not expect.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;How the campaign operated&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;As for the malware, it was found inside a UPX-packed ELF executable stored inside a ZIP archive. It is believed that the campaign was conducted using phishing emails. Once activated, it presented a decoy PDF document in the form of a beneficiary form provided by India’s Defence Service Officer Provident Fund in case of an officer’s death, and other malicious files were deployed secretly at the same time.&lt;br&gt;
Scholars believe the operation aimed at a custom-built version of Linux operating system named BOSS, allegedly used by Indian governmental agencies as a desktop operating system; however, the malware could easily be modified for use on other versions of Linux. After installation, DISGOMOJI collected basic information about the attacked device, such as its IP address, username, hostname, operating system, and current directory. Using the information collected during the process, the perpetrators were able to identify features of each infected computer.&lt;br&gt;
Additionally, CyberPeace emphasizes that each of the infected computers could have been controlled through a dedicated Discord channel for communication with the computer directly. For better coordination and management of the cyberattack campaign, DISGOMOJI was accompanied by additional tools, namely Nmap, Chisel, and Ligolo.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Why defenders should care&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;DISGOMOJI is important because it is part of a larger trend in attacker tradecraft. Attackers are increasingly using legitimate services and publicly accessible infrastructure to blend into regular traffic patterns. Discord, being a communication channel like any other, does not immediately raise red flags in many contexts, particularly when organizations have developers or employees using the service for work. This makes it easier to confuse abuse with legitimate activities.&lt;br&gt;
Additionally, this malware illustrates how simple alterations to protocols could open vulnerabilities. Security solutions are still largely focused on looking for signatures, which includes string patterns and domains or commands. With DISGOMOJI, attackers were able to obscure some of these by using emoji symbols and a public chat service. Even while the unique approach to controlling the malware garners much of the attention, the real takeaway is the ability to embed malicious logic in normal digital interactions.&lt;br&gt;
Persistence capabilities increase the threat factor. According to BleepingComputer, the use of the &lt;a class="mentioned-user" href="https://dev.to/reboot"&gt;@reboot&lt;/a&gt; cron entry by DISGOMOJI allowed the malware to maintain persistence on compromised systems, while further variants even utilized the XDG autostart for both the malware and the USB data stealing script. This shows that apart from gaining a temporary foothold into a system, the attacker intended for the malware to maintain persistence in order to be able to remain on the system even after subsequent reboots – something that would interest any espionage agent.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Espionage perspective&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;The targets associated with the campaigns put this malware under the scope of cyber espionage activities. The operators of UTA0137 are described by Volexity as having espionage goals and being tasked with targeting Indian government organizations, saying that the campaigns have been successful. CyberPeace, too, describes this activity as cyber espionage against Indian government organizations.&lt;br&gt;
The context is important because espionage-related malware is designed to be stealthy, persistent, flexible and efficient in data collection. Features of DISGOMOJI, such as file search capability, exfiltration features, browser profile compression, screenshot capture and use of tunneling utilities make the malicious tool more suitable for espionage tasks rather than destructive cybercriminal activity. In other words, the use of emoji in DISGOMOJI is its most visible feature, while the overall strategy behind it is quite traditional for state-sponsored cyber espionage operations.&lt;/p&gt;

&lt;h3&gt;
  
  
  &lt;strong&gt;Recommendations to organizations&lt;/strong&gt;
&lt;/h3&gt;

&lt;p&gt;The protection against attacks such as DISGOMOJI will require more than using malware signature detection tools. Phishing prevention should be strengthened, as well as detection of unusual communication activities directed at third-party services (e.g., Discord). Linux persistence mechanisms used by the malware (e.g., cron jobs, XDG autostart scripts) should also be analyzed. Organizations working in Linux environments, particularly those dealing with defense, government, R&amp;amp;D, or critical infrastructure, should realize that Windows-oriented strategies might not suffice.&lt;br&gt;
CyberPeace suggests a multi-level strategy including software and firmware updates, multi-factor authentication, advanced malware protection, network segmentation, monitoring and reviewing access controls, educating users about phishing, and testing your incident response plan. Threat intelligence is another factor to consider because it's likely that such an attack campaign is subject to change and will reuse accounts, servers, and payloads.&lt;br&gt;
This incident reinforces the notion that defenders must approach cyber incidents in a mindset that considers the adversary as constantly adapting. Malware no longer requires an unknown, suspicious server to function. It can exist within popular applications, employ emojis instead of written commands, and still conduct espionage effectively. DISGOMOJI is an example of why atypical tradecraft should not be disregarded as merely novel. In today's cyber conflicts, it likely is.&lt;/p&gt;

&lt;p&gt;Find more threat intelligence resources related to cybersecurity and other types of digital risk here at IntelligenceX. IntelligenceX assists organizations in understanding new threats through focused analysis and investigations in digital intelligence.&lt;/p&gt;

</description>
      <category>cybersecurity</category>
      <category>linux</category>
      <category>emojis</category>
    </item>
    <item>
      <title>Guide to Understanding DSARs – Privacy and Compliance and Workflow Solutions</title>
      <dc:creator>Aashi Agarwal</dc:creator>
      <pubDate>Thu, 18 Jun 2026 07:43:49 +0000</pubDate>
      <link>https://dev.to/aash_ctrl/guide-to-understanding-dsars-privacy-and-compliance-and-workflow-solutions-4n8g</link>
      <guid>https://dev.to/aash_ctrl/guide-to-understanding-dsars-privacy-and-compliance-and-workflow-solutions-4n8g</guid>
      <description>&lt;p&gt;&lt;a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2F3tk64js7488i8p0z8bko.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2F3tk64js7488i8p0z8bko.png" alt=" " width="800" height="503"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What is a Data Subject Access Request (DSAR)?&lt;/strong&gt;&lt;br&gt;
Data Subject Access Request or DSAR is the process wherein an individual requests an organization for his/her personal data stored or used in its possession. DSARs are one of the most critical components of current-day privacy regulations because it gives individuals the ability to understand how their data is used. For companies and organizations, DSARs can serve as a check on their existing data and privacy policies.&lt;br&gt;
Even if DSARs are linked with the GDPR regulation, there is also a growing number of other privacy regimes globally that also include DSARs. In a digital world with increasing amounts of data held in multiple platforms including emails, cloud infrastructure, HR databases, customer databases, and backups, it becomes difficult to comply with these requirements.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Importance of DSARs&lt;/strong&gt;&lt;br&gt;
DSARs were established to ensure transparency for the individual requesting the data. When a person lodges a DSAR, they seek to determine what kind of data a company possesses about the individual, whether such data has been disclosed to third parties, and how decisions have been made based on it. In certain situations, a DSAR may be associated with a complaint, employment dispute, or general privacy issue.&lt;br&gt;
For companies, DSARs are critical due to the fact that a poorly handled DSAR may expose flaws in the company's data management. For example, a company's inability to locate the required documents, confirm an individual's identity, or conceal third-party data may pose potential compliance issues for the organization.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;The DSAR handling process&lt;/strong&gt;&lt;br&gt;
It is essential to note that a typical successful DSAR starts with intake and documentation. In this respect, the request needs to be documented immediately, including the date, channel, and specifics of the request. This helps to establish an audit trail as well as manage deadlines.&lt;br&gt;
The next phase involves verifying the identification. Whenever the requester's identity causes any uncertainty, the company is expected to demand some proof of identity before disclosing any personal data to ensure that the right individual is getting the data.&lt;br&gt;
Third, all the relevant personal data needs to be located. This task requires time since personal data tends to spread out across various IT resources within organizations. In addition to HR systems, individuals might be contacted via email. Personal data also tends to get stored on CRM applications, customer support platforms, clouds, and other company systems. Having collected the data, one needs to make sure that any sensitive third-party data and information not meant for public disclosure are eliminated from the collection.&lt;br&gt;
Lastly, a response has to be delivered to the individual.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Common Issues&lt;/strong&gt;&lt;br&gt;
Scale is another problem. In large organizations, there may be millions of data files held in disparate systems, making the process difficult and costly. There is also the problem of scope since individuals do not always specify their requests properly. Requests could be too vague, general, or even cover more than one area of business operations.&lt;br&gt;
The exemption issue is another complication. Privacy and legal considerations can compel the organization to withhold information from certain individuals or redact some documents. Thus, the process of dealing with DSAR requests is complicated, and it is much more than a simple process of searching for data files.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;DSAR Best Practices&lt;/strong&gt;&lt;br&gt;
&lt;em&gt;"The moment a regulator asks you to prove a single visitor consented on a single date, stored rows are not enough. Tamper-evident evidence is the difference between looking compliant and being compliant.”&lt;/em&gt;&lt;br&gt;
&lt;em&gt;-The case for provable consent&lt;/em&gt;&lt;br&gt;
An organization must have more than an entry in its database in order to prove consent. An effective record of consent will contain time stamps, wording used during communication, status of consent, origin of request, and updates throughout time. The audit trail is an additional element, indicating when consent was obtained, updated, or revoked.&lt;br&gt;
A good approach to handling DSARs involves having a set procedure before the DSAR even comes up. A company should set up a central intake process, assign owners, and map out their internal responsibility regarding this matter. Employees need training to know what a DSAR looks like, even when it is not phrased in official language.&lt;br&gt;
Automation also plays an important role in handling DSARs. Privacy tools can assist with data discovery, case management, redaction, and tracking deadlines, thus eliminating some manual tasks for the employees involved. An equally critical step involves creating a complete log of all requests, responses, extensions, and exemptions. This becomes crucial when an organization has to prove its compliance with relevant legislation.&lt;br&gt;
Organizations should also conduct periodic reviews of where they store personal data. Old data maps complicate DSAR processing. Maintaining proper data hygiene simplifies and speeds up this task.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Why it’s important right now&lt;/strong&gt;&lt;br&gt;
The trend towards DSARs is part of the evolving state of privacy expectations. More individuals expect transparency, and regulators demand accountability. There is an expectation to respond effectively and appropriately to these requests in a timely fashion. As our data ecosystems evolve and become more complex, managing DSARs becomes an essential part of privacy preparedness.&lt;br&gt;
Because of this fact, DSAR handling can no longer be considered a discrete and occasional legal requirement. Rather, it is one aspect of your overall privacy program that incorporates governance, security, retention, and incident management. Companies who develop robust DSAR strategies will often be better equipped to handle other privacy and security related issues.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Learn More&lt;/strong&gt; &lt;br&gt;
This article was prepared as part of content created for ConsentX and IntelligenceX.&lt;br&gt;
ConsentX: Privacy, consent management, and compliance solutions.&lt;br&gt;
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            Audit-defensible consent management for every jurisdiction. One platform for cookie consent, geo-aware policy, DSAR and tamper-evident evidence.
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