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    <title>DEV Community: AboliKakade</title>
    <description>The latest articles on DEV Community by AboliKakade (@abolikakade).</description>
    <link>https://dev.to/abolikakade</link>
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      <title>DEV Community: AboliKakade</title>
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    <item>
      <title>How Automated Reconciliation Workflows Help Finance Teams Move Beyond Manual Close</title>
      <dc:creator>AboliKakade</dc:creator>
      <pubDate>Tue, 07 Jul 2026 03:55:02 +0000</pubDate>
      <link>https://dev.to/abolikakade/how-automated-reconciliation-workflows-help-finance-teams-move-beyond-manual-close-1294</link>
      <guid>https://dev.to/abolikakade/how-automated-reconciliation-workflows-help-finance-teams-move-beyond-manual-close-1294</guid>
      <description>&lt;p&gt;In many organizations, account reconciliation still depends on spreadsheets, exported reports, email approvals, and manual transaction matching.&lt;/p&gt;

&lt;p&gt;This may work when transaction volumes are low.&lt;/p&gt;

&lt;p&gt;But as finance operations grow across entities, ERPs, bank accounts, payment systems, and sub-ledgers, manual reconciliation becomes difficult to scale. Teams spend more time collecting data, matching records, checking variances, and following up on exceptions than analyzing what the numbers mean.&lt;/p&gt;

&lt;p&gt;That is where automated reconciliation workflows become important.&lt;/p&gt;

&lt;p&gt;They do not just reduce manual effort. They change how finance teams manage close accuracy, exception handling, audit evidence, and decision-ready reporting.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;The manual reconciliation workflow problem&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;A typical manual reconciliation process often looks like this:&lt;/p&gt;

&lt;p&gt;Export ERP reports&lt;br&gt;
        ↓&lt;br&gt;
Download bank or sub-ledger data&lt;br&gt;
        ↓&lt;br&gt;
Copy data into spreadsheets&lt;br&gt;
        ↓&lt;br&gt;
Match transactions manually&lt;br&gt;
        ↓&lt;br&gt;
Identify differences&lt;br&gt;
        ↓&lt;br&gt;
Email owners for explanations&lt;br&gt;
        ↓&lt;br&gt;
Attach supporting documents&lt;br&gt;
        ↓&lt;br&gt;
Send for review&lt;br&gt;
        ↓&lt;br&gt;
Prepare audit evidence&lt;/p&gt;

&lt;p&gt;This process is familiar, but it creates several operational problems.&lt;/p&gt;

&lt;p&gt;The first problem is time. Manual reconciliation requires finance users to collect data from multiple systems, compare records, investigate differences, and update status trackers.&lt;/p&gt;

&lt;p&gt;The second problem is accuracy. Manual copying, formula errors, missing references, and inconsistent file formats can create reconciliation errors.&lt;/p&gt;

&lt;p&gt;The third problem is visibility. Controllers may not know which reconciliations are complete, which exceptions are open, or which approvals are pending until they manually ask for updates.&lt;/p&gt;

&lt;p&gt;The fourth problem is audit readiness. Evidence may be scattered across inboxes, spreadsheets, shared folders, and comments.&lt;/p&gt;

&lt;p&gt;This makes reconciliation harder to control as the organization scales.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What automated reconciliation changes&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Automated reconciliation replaces manual comparison and follow-up with a structured workflow.&lt;/p&gt;

&lt;p&gt;Instead of moving data manually between files, the system can ingest information from ERPs, bank statements, sub-ledgers, Excel files, APIs, SFTP sources, or operational platforms.&lt;/p&gt;

&lt;p&gt;Then it can apply matching logic, identify exceptions, assign ownership, route approvals, and store evidence.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;A simplified automated reconciliation workflow may look like this:&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;ERP / Bank / Sub-ledger / Excel / API / SFTP data&lt;br&gt;
        ↓&lt;br&gt;
Data ingestion and validation&lt;br&gt;
        ↓&lt;br&gt;
Rule-based or AI-assisted transaction matching&lt;br&gt;
        ↓&lt;br&gt;
Exception identification&lt;br&gt;
        ↓&lt;br&gt;
Owner assignment and investigation&lt;br&gt;
        ↓&lt;br&gt;
Review and approval workflow&lt;br&gt;
        ↓&lt;br&gt;
Audit trail and reporting dashboard&lt;/p&gt;

&lt;p&gt;The key difference is that reconciliation becomes a controlled process rather than a collection of disconnected tasks.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Where automation adds the most value&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Automated reconciliation is useful because it reduces repetitive manual work and improves process visibility.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;The biggest value usually comes from five areas.&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;1. Faster data collection&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Finance teams often spend significant time collecting files from different systems. Automation reduces this effort by connecting directly with data sources or accepting structured uploads.&lt;/p&gt;

&lt;p&gt;This helps teams begin reconciliation earlier and reduces delays caused by missing files.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;2. Automated transaction matching&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Transaction matching is one of the most repetitive parts of reconciliation.&lt;/p&gt;

&lt;p&gt;Automation can apply rules such as exact match, tolerance match, date-range match, reference match, one-to-many match, and many-to-one match.&lt;/p&gt;

&lt;p&gt;AI-assisted matching can also help identify likely matches when references are inconsistent or incomplete.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;3. Exception identification&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Automation helps surface unmatched items, duplicates, missing transactions, timing differences, and unexplained variances faster.&lt;/p&gt;

&lt;p&gt;This allows finance teams to focus on exceptions instead of reviewing every transaction manually.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;4. Ownership and approval workflows&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;In manual processes, exceptions are often shared through email or spreadsheet comments.&lt;/p&gt;

&lt;p&gt;With workflow automation, each exception can be assigned to an owner, tracked by status, routed for review, and escalated when needed.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;5. Audit evidence and traceability&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Automated reconciliation systems can maintain supporting documents, comments, approvals, timestamps, and status changes in one place.&lt;/p&gt;

&lt;p&gt;This reduces last-minute audit preparation and improves control visibility.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Why automation supports strategic finance&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Reconciliation automation is often discussed as an efficiency improvement.&lt;/p&gt;

&lt;p&gt;But the bigger impact is that it gives finance teams more time and better data for strategic work.&lt;/p&gt;

&lt;p&gt;When teams spend less time on manual matching and follow-ups, they can focus more on:&lt;/p&gt;

&lt;p&gt;Analyzing recurring exceptions&lt;br&gt;
Identifying process issues&lt;br&gt;
Improving cash visibility&lt;br&gt;
Supporting forecasting&lt;br&gt;
Strengthening controls&lt;br&gt;
Reviewing close risks earlier&lt;br&gt;
Providing better insights to leadership&lt;/p&gt;

&lt;p&gt;This shifts finance from reactive close execution to proactive business support.&lt;/p&gt;

&lt;p&gt;Strategic finance depends on timely and trusted financial data. Automated reconciliation helps create that foundation.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;What teams should evaluate before automating reconciliation&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Before implementing automated reconciliation, finance and technology teams should review the current process design.&lt;/p&gt;

&lt;p&gt;Important questions include:&lt;/p&gt;

&lt;p&gt;Which reconciliations consume the most time?&lt;br&gt;
Which data sources are used?&lt;br&gt;
Are files structured or inconsistent?&lt;br&gt;
Which matching rules are currently applied manually?&lt;br&gt;
What types of exceptions occur most often?&lt;br&gt;
Who owns exception investigation?&lt;br&gt;
How are approvals documented?&lt;br&gt;
Where is audit evidence stored?&lt;br&gt;
Which reconciliations impact close timelines the most?&lt;/p&gt;

&lt;p&gt;This helps teams identify where automation will deliver the highest value first.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Features to look for in reconciliation automation software&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;A strong reconciliation automation platform should support more than matching.&lt;/p&gt;

&lt;p&gt;Useful capabilities include:&lt;/p&gt;

&lt;p&gt;Multi-source data ingestion&lt;br&gt;
Rule-based transaction matching&lt;br&gt;
AI-assisted transaction matching&lt;br&gt;
Tolerance-based matching&lt;br&gt;
Exception identification&lt;br&gt;
Exception aging and ownership&lt;br&gt;
Review and approval workflows&lt;br&gt;
Audit trail&lt;br&gt;
Dashboard reporting&lt;br&gt;
Multi-entity support&lt;br&gt;
Integration with journal entries and close tasks&lt;/p&gt;

&lt;p&gt;For enterprise teams, the goal should be to automate the full reconciliation workflow from data intake to review-ready sign-off.&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Where Taxilla fits&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Taxilla Financial Close helps enterprise finance teams automate reconciliation workflows across ERPs, entities, accounts, and transaction sources.&lt;/p&gt;

&lt;p&gt;It supports automated account reconciliation, AI-powered transaction matching, journal entry workflows, close task management, exception tracking, approvals, dashboards, and audit-ready evidence.&lt;/p&gt;

&lt;p&gt;This helps finance teams reduce manual effort, improve close visibility, and free up time for higher-value financial analysis and planning.&lt;/p&gt;

&lt;p&gt;For a deeper breakdown, read the full Taxilla article here:&lt;br&gt;
&lt;a href="https://www.taxilla.com/blogs/best-account-reconciliation-software-enterprise-finance-teams" rel="noopener noreferrer"&gt;How Automated Reconciliations Free Up Time for Strategic Finance&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Final thoughts&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Manual reconciliation creates delays because it depends on people moving data, comparing records, updating trackers, and collecting evidence across disconnected systems.&lt;/p&gt;

&lt;p&gt;Automated reconciliation workflows change that model.&lt;/p&gt;

&lt;p&gt;They help finance teams match transactions faster, identify exceptions earlier, assign ownership clearly, document approvals, and maintain audit-ready records.&lt;/p&gt;

&lt;p&gt;The result is not only a faster close.&lt;/p&gt;

&lt;p&gt;It is a finance process that gives teams more time to analyze, plan, and support better business decisions.&lt;/p&gt;

</description>
      <category>automation</category>
      <category>erp</category>
      <category>fintech</category>
      <category>accounting</category>
    </item>
    <item>
      <title>Why Multi-ERP Finance Teams Need a Connected Financial Close Automation Layer</title>
      <dc:creator>AboliKakade</dc:creator>
      <pubDate>Tue, 07 Jul 2026 03:47:26 +0000</pubDate>
      <link>https://dev.to/abolikakade/why-multi-erp-finance-teams-need-a-connected-financial-close-automation-layer-4fac</link>
      <guid>https://dev.to/abolikakade/why-multi-erp-finance-teams-need-a-connected-financial-close-automation-layer-4fac</guid>
      <description>&lt;p&gt;Enterprise finance teams rarely operate in one clean system.&lt;/p&gt;

&lt;p&gt;As companies grow, acquire businesses, expand into new regions, or support different operating models, their finance stack becomes more complex. One entity may use SAP. Another may use Oracle. A recently acquired business may still run on NetSuite, Microsoft Dynamics, or local accounting systems.&lt;/p&gt;

&lt;p&gt;Each system may work well on its own.&lt;/p&gt;

&lt;p&gt;But during month-end close, finance leaders need one consistent view across all entities, reconciliations, journal entries, close tasks, approvals, exceptions, and audit evidence.&lt;/p&gt;

&lt;p&gt;That is where multi-ERP financial close becomes difficult.&lt;/p&gt;

&lt;h2&gt;
  
  
  The problem is not ERP data. It is close readiness.
&lt;/h2&gt;

&lt;p&gt;ERP systems are designed to record financial transactions.&lt;/p&gt;

&lt;p&gt;But month-end close requires more than transaction capture. It requires data to be validated, reconciled, reviewed, approved, documented, and ready for reporting.&lt;/p&gt;

&lt;p&gt;In a multi-ERP setup, close teams often need to pull information from different sources such as:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;ERP systems&lt;/li&gt;
&lt;li&gt;Sub-ledgers&lt;/li&gt;
&lt;li&gt;Bank files&lt;/li&gt;
&lt;li&gt;Excel files&lt;/li&gt;
&lt;li&gt;Operational systems&lt;/li&gt;
&lt;li&gt;Intercompany records&lt;/li&gt;
&lt;li&gt;Shared service workflows&lt;/li&gt;
&lt;li&gt;Approval systems&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;The challenge is not only extracting this data.&lt;/p&gt;

&lt;p&gt;The harder part is standardizing it into a controlled close workflow.&lt;/p&gt;

&lt;p&gt;Without a connected layer, teams often depend on manual exports, spreadsheets, email follow-ups, and status meetings to understand where the close stands.&lt;/p&gt;

&lt;h2&gt;
  
  
  Why multi-ERP close creates process fragmentation
&lt;/h2&gt;

&lt;p&gt;A multi-ERP environment usually creates different close processes across entities.&lt;/p&gt;

&lt;p&gt;For example:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;One region may follow a different chart of accounts.&lt;/li&gt;
&lt;li&gt;One business unit may close earlier than another.&lt;/li&gt;
&lt;li&gt;Reconciliation formats may differ across systems.&lt;/li&gt;
&lt;li&gt;Journal approval workflows may not be standardized.&lt;/li&gt;
&lt;li&gt;Supporting documents may be stored in different folders.&lt;/li&gt;
&lt;li&gt;Exceptions may be tracked manually.&lt;/li&gt;
&lt;li&gt;Close task ownership may depend on local spreadsheets.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This creates visibility gaps for Controllers and CFOs.&lt;/p&gt;

&lt;p&gt;They may know that an entity is delayed, but not know exactly why. Is it because source data is missing? A reconciliation has open exceptions? A journal is pending approval? A reviewer has not signed off? Audit evidence is incomplete?&lt;/p&gt;

&lt;p&gt;When close activities live across disconnected systems, those answers take time to collect.&lt;/p&gt;

&lt;p&gt;And during close week, time is limited.&lt;/p&gt;

&lt;h2&gt;
  
  
  Why ERP customization does not always solve the issue
&lt;/h2&gt;

&lt;p&gt;A common response is to customize the ERP.&lt;/p&gt;

&lt;p&gt;That may help when the problem exists inside one ERP. But for enterprises operating across multiple systems, ERP customization can become expensive, slow, and hard to maintain.&lt;/p&gt;

&lt;p&gt;Each ERP has its own data structure, workflows, reporting logic, and approval model. If the organization keeps acquiring companies or adding new entities, the customization burden keeps increasing.&lt;/p&gt;

&lt;p&gt;That is why many finance teams are moving toward a connected financial close automation layer.&lt;/p&gt;

&lt;p&gt;This layer does not replace the ERP.&lt;/p&gt;

&lt;p&gt;Instead, it sits above existing systems and helps standardize close execution across them.&lt;/p&gt;

&lt;h2&gt;
  
  
  What a connected financial close automation layer does
&lt;/h2&gt;

&lt;p&gt;A connected close automation layer brings data, tasks, reconciliations, journal entries, approvals, exceptions, and evidence into one controlled workflow.&lt;/p&gt;

&lt;p&gt;It helps teams manage the close across systems instead of inside isolated ERP environments.&lt;/p&gt;

&lt;p&gt;A strong financial close automation layer should support:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Multi-source data ingestion&lt;/li&gt;
&lt;li&gt;ERP and non-ERP data connectivity&lt;/li&gt;
&lt;li&gt;Entity-wise close calendars&lt;/li&gt;
&lt;li&gt;Close task ownership and dependencies&lt;/li&gt;
&lt;li&gt;Account reconciliation automation&lt;/li&gt;
&lt;li&gt;AI-assisted transaction matching&lt;/li&gt;
&lt;li&gt;Journal entry workflows&lt;/li&gt;
&lt;li&gt;Exception tracking and aging&lt;/li&gt;
&lt;li&gt;Approval routing&lt;/li&gt;
&lt;li&gt;Real-time close dashboards&lt;/li&gt;
&lt;li&gt;Audit evidence capture&lt;/li&gt;
&lt;li&gt;Role-based access and sign-off&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;The goal is not just automation.&lt;/p&gt;

&lt;p&gt;The goal is orchestration.&lt;/p&gt;

&lt;h2&gt;
  
  
  From fragmented close tracking to connected close control
&lt;/h2&gt;

&lt;p&gt;Many finance teams already track close tasks.&lt;/p&gt;

&lt;p&gt;But task tracking is not the same as close control.&lt;/p&gt;

&lt;p&gt;A task tracker may show that reconciliation is pending, but it may not show why. It may not connect that task to the underlying exception, missing source file, journal adjustment, or approval dependency.&lt;/p&gt;

&lt;p&gt;A connected financial close automation layer gives teams better visibility into the relationship between close activities.&lt;/p&gt;

&lt;p&gt;For example:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;If a reconciliation exception is open, it can be assigned to an owner.&lt;/li&gt;
&lt;li&gt;If a journal entry is pending approval, it can be escalated.&lt;/li&gt;
&lt;li&gt;If a close task is blocked, the dependency can be visible.&lt;/li&gt;
&lt;li&gt;If audit evidence is missing, the preparer can be notified.&lt;/li&gt;
&lt;li&gt;If an entity is behind schedule, Controllers can see the risk early.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;This shifts the close process from reactive follow-up to proactive control.&lt;/p&gt;

&lt;h2&gt;
  
  
  What the workflow can look like
&lt;/h2&gt;

&lt;p&gt;A simplified multi-ERP financial close workflow may look like this:&lt;br&gt;
&lt;/p&gt;

&lt;div class="highlight js-code-highlight"&gt;
&lt;pre class="highlight plaintext"&gt;&lt;code&gt;ERP / Sub-ledger / Bank / Excel / API / SFTP Data
        ↓
Data ingestion and standardization
        ↓
Account reconciliation and transaction matching
        ↓
Exception identification and ownership assignment
        ↓
Journal entry preparation and approval
        ↓
Close task tracking and dependency management
        ↓
Review, sign-off, and audit evidence capture
        ↓
Close dashboard and management reporting
&lt;/code&gt;&lt;/pre&gt;

&lt;/div&gt;



&lt;p&gt;This type of workflow helps finance teams reduce manual handoffs and improve visibility across the close lifecycle.&lt;/p&gt;

&lt;h2&gt;
  
  
  What finance and technology teams should evaluate
&lt;/h2&gt;

&lt;p&gt;When evaluating financial close automation software for a multi-ERP environment, teams should look beyond basic task management.&lt;/p&gt;

&lt;p&gt;Important questions include:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Can the platform connect with multiple ERPs and data sources?&lt;/li&gt;
&lt;li&gt;Can it handle structured and semi-structured data?&lt;/li&gt;
&lt;li&gt;Does it support account reconciliation automation?&lt;/li&gt;
&lt;li&gt;Does it support AI-assisted transaction matching?&lt;/li&gt;
&lt;li&gt;Can users manage exceptions, aging, ownership, and approvals?&lt;/li&gt;
&lt;li&gt;Can journal workflows be reviewed and approved with audit history?&lt;/li&gt;
&lt;li&gt;Can close tasks be connected with reconciliations and journals?&lt;/li&gt;
&lt;li&gt;Does the dashboard show real-time close status by entity, owner, task, and exception?&lt;/li&gt;
&lt;li&gt;Is supporting evidence stored with the workflow?&lt;/li&gt;
&lt;li&gt;Can the platform scale across entities, currencies, and regions?&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;For multi-ERP finance teams, integration and workflow design matter as much as individual automation features.&lt;/p&gt;

&lt;h2&gt;
  
  
  Where Taxilla fits
&lt;/h2&gt;

&lt;p&gt;Taxilla Financial Close Management helps enterprise finance teams standardize and automate close processes across multiple ERPs, entities, currencies, and geographies.&lt;/p&gt;

&lt;p&gt;It brings together close task management, account reconciliation, AI-powered transaction matching, journal entry workflows, approval routing, exception visibility, dashboards, and audit evidence in one connected financial close layer.&lt;/p&gt;

&lt;p&gt;This helps teams reduce spreadsheet dependency, improve close visibility, and create a more controlled month-end close process without replacing every ERP.&lt;/p&gt;

&lt;p&gt;For a deeper breakdown, read the full Taxilla guide here:&lt;br&gt;
&lt;a href="https://www.taxilla.com/blogs/financial-close-automation-multi-erp-environments" rel="noopener noreferrer"&gt;Financial Close Automation for Multi-ERP Teams in 2026&lt;/a&gt;&lt;/p&gt;

&lt;h2&gt;
  
  
  Final thoughts
&lt;/h2&gt;

&lt;p&gt;Multi-ERP complexity is not going away.&lt;/p&gt;

&lt;p&gt;As companies grow through acquisitions, regional expansion, and system diversification, finance teams need a better way to manage close execution across different systems.&lt;/p&gt;

&lt;p&gt;ERP systems will continue to be essential for transaction processing.&lt;/p&gt;

&lt;p&gt;But close management needs a connected layer that brings together reconciliations, journals, tasks, approvals, exceptions, and evidence.&lt;/p&gt;

&lt;p&gt;That is where financial close automation becomes valuable.&lt;/p&gt;

&lt;p&gt;It helps teams move from fragmented close tracking to connected close control.&lt;/p&gt;

</description>
      <category>automation</category>
      <category>erp</category>
      <category>fintech</category>
      <category>accounting</category>
    </item>
    <item>
      <title>Top 13 RPA Use Cases in Banking</title>
      <dc:creator>AboliKakade</dc:creator>
      <pubDate>Thu, 12 Jan 2023 09:30:46 +0000</pubDate>
      <link>https://dev.to/abolikakade/top-13-rpa-use-cases-in-banking-3mjp</link>
      <guid>https://dev.to/abolikakade/top-13-rpa-use-cases-in-banking-3mjp</guid>
      <description>&lt;p&gt;RPA has a plethora of different applications in the BFSI segment to free up the manpower to work on more critical tasks. &lt;a href="https://automationedge.com/industry/rpa-for-banking-and-financial/" rel="noopener noreferrer"&gt;RPA in banking&lt;/a&gt; institutions can streamline processes and relieve resources from mundane work. Some of these processes include:&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Customer Service&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Banks deal with multiple queries every day ranging from account information to application status to balance information. It becomes difficult for banks to respond to queries with a low turnaround time.&lt;/p&gt;

&lt;p&gt;RPA can automate such rule-based processes to respond to queries in real-time and reduce turnaround time to seconds, freeing up human resources for more critical tasks&lt;/p&gt;

&lt;p&gt;With the help of artificial intelligence, RPA can also resolve queries that need decision-making. By using NLP, Chatbot Automation enables bots to understand the natural language of chatting with customers and respond like humans.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Compliance&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Banking being the center of the economy is closely governed and needs to adhere to many compliances. According to an Accenture survey in 2016, 73% of respondents believed that RPA can be a key enabler in compliance. RPA increases productivity with 24/7 availability and the highest accuracy improving the quality of the compliance process.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Accounts Payable&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Accounts payable is a simple but monotonous process in the banking system. It requires extracting vendor information, validating it, and then processing the payment. This does not require any intelligence making it the perfect case for RPA.&lt;/p&gt;

&lt;p&gt;Robotic Process Automation with the help of optical character recognition (OCR) solutions can solve this problem. OCR can read the vendor information from the digital copy physical form and provide information to the RPA system. RPA will validate the information with the information in the system and process the payment. If any error occurs, RPA can notify the executive for resolution.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Credit Card Processing&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Traditional credit card application processing used to take weeks to validate the customer information and approve credit cards. The long waiting period was dissatisfaction to customers and cost to banks. However, with the help of RPA, banks now can process the application within hours. RPA can talk to multiple systems simultaneously to validate the information like required documents, background checks, credit checks and take the decision based on rules to approve or disapprove the application.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Mortgage Loan&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;In the United States, it takes approx. 50 to 53 days to process a mortgage loan. Process of approving a mortgage loan goes through various checks like credit checks, repayment history, employment verification, and inspection. A minor error can slow down the process. As the process is based on a specific set of rules and checks, RPA can accelerate the process and clear the bottleneck to reduce the processing time to minutes from days.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Fraud Detection&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;With the introduction of digital systems, one of the major concerns of banks is fraud. It is really difficult for banks to track all the transactions to flag the possible fraud transaction. Whereas RPA can track the transactions and raise the flag for possible fraud transaction patterns in real-time reducing the delay in response. In certain cases, RPA can prevent fraud by blocking accounts and stopping transactions.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;KYC Process&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Know Your Customer (KYC) is a mandatory process for banks for every customer. This process includes 500 to 1000+ FTEs to perform necessary checks on the customers. According to Thomson Reuters, banks spend more than $384 million per year on KYC process compliance.&lt;/p&gt;

&lt;p&gt;Considering the cost of the manual process, banks have started using RPA to validate customer data. With increased accuracy, banks no longer have to worry about the FTEs and the process can be completed with minimal errors and staff.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;General Ledger&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;The banks must keep the general ledger updated with information like financial statements, revenue, assets, liabilities, expenses, and revenue which is used to prepare financial statements. Financial statements are the public documents that are then accessed by the public, stakeholders, and media. Considering the amount of detailed information in the statement, errors in the report can very badly affect the bank’s image.&lt;/p&gt;

&lt;p&gt;To create the statement, the bank needs to update information from the multiple legacy systems as these systems cannot integrate, verify it and make sure that the general ledger is prepared with no errors. With this amount of data from multiple systems, it is bound to have errors. Here comes RPA to the rescue. RPA is independent of the technology and can integrate data from multiple legacy systems to present in the required format even if the data in the systems are not in the same format. This reduces the huge amount of data handling and time.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Report Automation&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Like all other public companies, banks need to prepare reports and present them to their stakeholders to show their performance. Considering the importance of the report, there is no chance for the bank to make an error.&lt;br&gt;
While RPA systems provide data in multiple formats, they can create reports by auto-filling the available report format to create reports without errors and minimum time&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Account Closure Process&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;With such a huge number of customers, it is supposed to get some account closure requests monthly. There can be various reasons for the account closures and one of them is when a client has failed to provide the mandatory documents.&lt;/p&gt;

&lt;p&gt;With Robotic Process Automation, it is easy to track such accounts, send automated notifications, and schedule calls for the required document submissions. RPA can also help banks to close accounts in exceptional scenarios like customers failing to provide KYC documents.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Underwriter Support&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Underwriting is the process of assessing the risk of financial transactions such as bond issues, bank loans, and insurance policies. Collecting data from multiple systems and analyzing them before entering into the system requires huge manual effort and efficiency as well and processing them manually is a tiring and time-consuming process. Here RPA can play a better role in automating the underwriting process. &lt;/p&gt;

&lt;p&gt;Automated underwriting processes in banking enable taking loan-related decisions based on algorithms rather than relying on inhuman beings. RPA in underwriting removes the risk of manual error, and misinterpretation of loan risks, and takes care of biases while having decisions.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Cash Collection and Deposits&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Cash collection and deposits is another challenge that banking and financial organization often struggle with. Collecting tasks from multiple points of sales and migrating them to different branches accurately is an erroneous process. &lt;/p&gt;

&lt;p&gt;Instead of giving humans the task of maintaining the data records, RPA in banking can take care of all the records coming from multiple sources, and integrate them into a centralized system for easy access and sharing. Also, the security of transactions is maintained and there are no risks of money theft and alert in case of any fraudulent activity.&lt;/p&gt;

&lt;ol&gt;
&lt;li&gt;Account Origination Process&lt;/li&gt;
&lt;/ol&gt;

&lt;p&gt;Account origination is a time-consuming process ranging from application and underwriting to disbursal of funds. Banking service desk staff has to go through multiple steps of origination processes like pre-qualification documentation, the application process, the underwriting process, credit decision, quality check, and initiating loan funding.&lt;/p&gt;

&lt;p&gt;Implementing RPA in this process removes the need for data collection and removes the errors all across the process and enables faster loan processing and meets the regulatory compliances and rules.&lt;/p&gt;

&lt;p&gt;Banks can do more with less human resources and rip the financial benefits with RPA. A survey in the financial section by PricewaterhouseCoopers shows that 30% of the respondents were not only experimenting with RPA but were on the way to adopting it enterprise-wide.&lt;/p&gt;

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