DEV Community: Arvia

Why Video Call SDKs Should Be Used?

Arvia — Thu, 16 Sep 2021 13:20:05 +0000

Arvia Video call SDKs can drive up your sales with remote sale practices. Increase your customer engagement rate and decrease your operational costs by utilizing video calls. You can have multiple functions with one simple SDK implementation.

Integrating video call SDKs to your website or your app can provide amazing benefits. The business can use this implementation to drive up sales and customer engagement rates. Also, video calls can be embedded in a mobile app for convenience. SDKs enable easier embedding process by decreasing the overall implementation costs.

Video Call SDK Benefits
Using video SDK might sound intimidating. But the benefits of this remote sales method will worth every effort.

Fast Download and Implementation
Compared to native video apps, video SDK offers a fast implementation. All you need to do is download the SDK and install it on your browser. Since it is a software development kit, the implementation time and costs will be significantly lower than developing a native app. When a business needs a fast video call solution, video call SDKs will be the best choice.

Sell Under Any Condition
The novel coronavirus pandemic has shown us one thing. You need to keep selling under any condition. But you need an alternative channel to your brick-and-mortar stores. This global pandemic enabled many global companies and SMEs to drive up their sales with alternative methods. When you use video selling, your sales team can sell anytime anywhere. They don’t need to be at the office. A good internet connection is all you need to continue your business.

Personalized Videos
Recently, personalized content gained importance in any sector. Customers and leads want to see written and video content that matches their needs. The standardized and one-fits-all approach is all behind. A remote sales tool can give you this personalized content. The videos for remote sales can be created for a specific customer or lead segments. Thus, the engagement rate and the conversion rate will increase significantly.

Support Sales E-Mails with Video Remote Sale
E-mail marketing is still one of the most popular marketing practices, especially among B2B customers. E-mails have a relatively higher opening rate than any other marketing method. But this global pandemic taught all of us an important lesson. You need to differentiate your content to engage with customers even in the hardest times.

When you support your e-mail marketing campaigns with video, you can send special messages to your customer. For example, during the pandemic period, a video can promote your business better. The video-specific to this event can include precautions and hygiene, especially for the service sector.

Decreased Operational Costs
By using the video call SDKs, you can decrease the operational costs of your business. Your sales team no longer needs to have face-to-face meetings with customers in their office. All you need is a video call. This will decrease transportation and other fees.

Engage by Using Webcam
Another way to start a remote sale is by using a webcam to engage with the customers. You will also need a video SDK for this process. However, you might also need some extra properties to live stream.

In this process, the sales team can directly engage with the customers by using their webcam. Instead of face-to-face customer visits, an online visit can be completed within minutes. Thus, your sales team and the customer can save time. Also, the dangers for the disease are minimized by keeping the social distance. When you implement a video sale tool, you can immediately start your remote sale practices.

Support for Multiple Languages
With an integrated subtitle program, you can solve all language problems by using video call SDK integration. Multiple language support is one of the key properties of these tools. You can choose different language subtitles for your videos. Thus, you can easily reach customers living in different countries.

Control the Entire Video Call
These SDKs empower the users by giving control of the conversation. It is possible to mute the video or blur the faces. Also, users can change the background for a more formal look. All of these can be completed with just a few clicks. Your sales team can bring the entire office to their home and connect with your customers and leads. There is no need to leave your home to increase your sales.

Video Call SDK Disadvantages
One of the main video call SDK disadvantages is related to browser incompatibility. Since the majority of these SDKs work on a browser, an older browser version might cause an issue in terms of audio and video quality.

In addition to that, these SDKs require a stable internet connection. All users should have a good and high-speed internet connection to benefit from the best capabilities of a video call SDK. Poor internet connection might lead to lags, disconnection issues and low-quality visuals.

Embed Prebuilt Arvia UI

Arvia — Thu, 16 Sep 2021 12:53:52 +0000

You can embed your Arvia meeting rooms on any part of your web page using a single line of iframe embed code.

When to use Arvia Embedded Pre-built UI

Arvia Prebuilt is a complete, full-featured video call component that you can embed in your app or website with just a single line of code.

Time is money. If you want to embed video calls in your application, but don’t have the time or resources to develop a fully customized video chat UI, we’ve got an answer for you. Arvia’s embedded prebuilt can save you time and cut development costs.

Embed Arvia Pre-built UI
Where to use;

You want a responsive and mobile-friendly design.
You want to use all of the Arvia features, without going into the SDK details.
You want to add video call support to your web pages and you do not want to deal with programming.
No coding knowledge is required. You just need to add the required code.

Arvia Prebuilt features

Ready-to-use video chat interface
Cross-browser compatibility
Screen sharing
Active speaker indicator
Text chat
File sharing
Take snapshots
Change username
Draw on camera
Remote control
Recording*

Step-by-step guide: embed an Arvia room URL
First, you’ll need to create an account and sign in to Arvia dashboard.Sign up for free now!

On the room list page, roll over to the room item, and click on Embed button.

You will see the code to add to your website.

Example prebuilt UI embed

iframe src="https://arvia.chat/my-first-room?video=on&audio=on&mediaButtons=on&textChat=on&mediaMessageButtons=on&userNames=on" iframe

Meeting customization
Meeting customization is achieved with URL parameters for each iframe instance. It’s possible for each participant in a meeting to have different parameter combinations. Learn more about combining parameters below.
Further, customize the meeting by combining parameters by using the ampersand symbol (&). The following example combines the embed with leaveButton=off and chat=on

Combining parameters
iframe src="https://arvia.chat/my-first-room?leaveButton=off&textChat=on" iframe

The embed parameter applies a combination of UI adjustments to simplify the embedded meeting interface.

How to add video chat on your website using Arvia Web SDK

Arvia — Thu, 16 Sep 2021 12:40:48 +0000

Where To Use

You can create your own fully customizable video calling platform.
You can programmatically use all advanced Arvia features.
You can handle all of the meeting events and trigger actions accordingly.
An easy-to-use SDK for developers.

Getting started

In this guide, you will learn how to embed a video meeting on your web page using Arvia Web SDK.

Basic setup

The most straight-forward way to use the Web SDK is to include the required files from our CDN as seen in the code below.

arvia.chat.js No other framework or library is required.

script type="text/javascript" src="https://arvia.chat/js/arvia.chat.js" script

Then in the body section of your HTML, create a div element and set the id=”arvia.chat”

body
div id="arvia.chat" div
body

We will use this div element to create Arvia meeting UI. We will do this by initializing the Arvia Chat object

var arviaChat = new ArviaChat();
arviaChat.init("arvia.chat");

We will set the testUser value to true to bypass the domain verification for now. For more information about the verification please visit.

arviaChat.setTestUser(true);

Now, we need to set the room name in the SDK. Since we set the test user true, we will use a test room name in the format of test-room-x

arviaChat.setRoomName("test-room-1");

Now we are ready to connect the server.

arviaChat.connect();

That’s it! Now if we look at the complete code it will be more or less similar to this.

html

head
script type=“text/javascript”
src="https://arvia.chat/js/arvia.chat.js" script
head

body
div id="arvia.chat" div
script type="text/javascript"
var arviaChat = new ArviaChat();
arviaChat.init("arvia.chat");
arviaChat.setTestUser(true);
arviaChat.setRoomName("test-room-1");
arviaChat.connect();
script
body

html

Embed a video chat widget with Arvia

Arvia — Thu, 16 Sep 2021 12:02:14 +0000

The Arvia widget allows a business to add a simple video call button to any website.
The customer interacts with the widget by pressing the button and connecting to an expert immediately.

Arvia widget is prebuilt so it only takes 5 minutes to plug into your website and start getting more sessions with live agents.

Where to use;

When you want to add a video call system to your personal pages.
It is added quickly with no coding knowledge.
The widget code needs to be included in the HTML.
The widget behavior can be set with the parameters.
Widget design can be customized easily on Arvia admin panel.

Arvia Video Chat Widget features

Ready-to-use video chat interface
Cross-browser compatibility
Screen sharing
Active speaker indicator
Text chat
File sharing
Take snapshots
Change username
Customizable Widget (Smart Call Button)
Tag & Group Incoming Calls
Smart Call Routing
Draw on camera view
Remote control
Recording*

Step-by-step guide: embed Arvia Video Chat Widget

First, you’ll need to create an account and sign in to Arvia dashboard. You can sign up for free!

Enter the dashboard and click on the Rooms, then click on Embed.

Add Your Heading Text Here

script async id="arviaVideoCallWidget" src="https://widget.arvia.chat/js/arvia-video-call-widget-bundle.js?projectId=357c3661ba35c034e6e1258a"> script

Widget customization

Widget UI can be customized using the design tool at Arvia admin panel. You can change the colors, font size, text content, user consent details and more.

Change Widget Behaviour
Further, customize the widget behavior by adding parameters to the widget code. The following example makes the widget open the meeting page in a new browser tab.

script async id="arviaVideoCallWidget" src="https://widget.arvia.chat/js/arvia-video-call-widget-bundle.js?projectId=357c3661ba35c034e6e1258a&openNewTab=1"> script

&openNewTab=true ------> Opens meeting room in a new tab.

&roomName= ------> Opens specified room instead of a dynamically created room.

&openArviaVideoChat=true ------> Opens first pop-up as soon as the widget loads.

The widget parameters can be used altogether like the example below.

script async id="arviaVideoCallWidget" src="https://widget.arvia.chat/js/arvia-video-call-widget-bundle.js?projectId=357c3661ba35c034e6e1258a&openNewTab=true&roomName=my-first-room&openArviaVideoChat=true"> script

Enjoy Embedded Video Calls in your Website

Arvia — Thu, 16 Sep 2021 09:03:43 +0000

Arvia can be added to your website with just a single line of code!
This is the new way of connecting with your customers. If someone is interested in your products or services, comes to your website and search for details, right?

But you can grow this relation bigger, faster, and more importantly way more human.

We are taking it to the next level @ Arvia !

With Arvia, you can position a company representative on your website, live and visual. It is a privilege to see and understand customer’s current conditions and moods via their live gestures. This helps you do suggestions, cross-sell your services — products or give more details and showcase the products live.

Would you like to boost up your sales? Would you like to multiply your customer satisfaction rates and grow exponentially? Arvia makes it happen.

Customers can join your store live — anytime, from anywhere in seconds. Customers can go through the products, evaluate new suggestions, ask questions, and shop live, together with your representative.

This is a new era of communication. You need to catch up with your rivals and even pass them to set the bar.

Arvia is fast, easy to use, reliable, and giving you an exclusive opportunity to get more insights from your customers.

Detailed admin panel helps you create, design, and inspect all actions in video call experiences. And you can position yourself (Company) — product, staff, services based on this insightful important data.

You can check out all the features @ arvia.tech

WE ARE ARVIA — Fast, Easy, Cloud, Global!