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    <title>DEV Community: Ashwini Manivel</title>
    <description>The latest articles on DEV Community by Ashwini Manivel (@ashwini_manivel_7f6400cc4).</description>
    <link>https://dev.to/ashwini_manivel_7f6400cc4</link>
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      <title>DEV Community: Ashwini Manivel</title>
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      <title>Building NIIA: The 24/7 AI Receptionist &amp; WhatsApp Booking Bot for Salons</title>
      <dc:creator>Ashwini Manivel</dc:creator>
      <pubDate>Mon, 05 Oct 2026 16:26:48 +0000</pubDate>
      <link>https://dev.to/ashwini_manivel_7f6400cc4/building-niia-the-247-ai-receptionist-whatsapp-booking-bot-for-salons-3lai</link>
      <guid>https://dev.to/ashwini_manivel_7f6400cc4/building-niia-the-247-ai-receptionist-whatsapp-booking-bot-for-salons-3lai</guid>
      <description>&lt;p&gt;Managing appointment bookings, inquiries, and no-shows can be a major bottleneck for salon owners and front-desk teams. &lt;/p&gt;

&lt;p&gt;We built &lt;strong&gt;&lt;a href="https://niia.ai" rel="noopener noreferrer"&gt;NIIA&lt;/a&gt;&lt;/strong&gt; to solve this exact problem.&lt;/p&gt;

&lt;h3&gt;
  
  
  What is NIIA?
&lt;/h3&gt;

&lt;p&gt;NIIA is an autonomous 24/7 AI Receptionist and WhatsApp Booking Bot designed specifically for hair salons, beauty parlors, and wellness centers. &lt;/p&gt;

&lt;h3&gt;
  
  
  Key Features
&lt;/h3&gt;

&lt;ul&gt;
&lt;li&gt;
&lt;strong&gt;Automated WhatsApp Booking Engine:&lt;/strong&gt; Converts incoming WhatsApp chats into confirmed calendar appointments automatically.&lt;/li&gt;
&lt;li&gt;
&lt;strong&gt;Instant Inquiry Handling:&lt;/strong&gt; Answers service, pricing, and availability queries 24/7.&lt;/li&gt;
&lt;li&gt;
&lt;strong&gt;Deposit Collection:&lt;/strong&gt; Sends payment links inside the chat to lock in appointments and drastically reduce no-shows.&lt;/li&gt;
&lt;li&gt;
&lt;strong&gt;Multi-Staff Calendar Sync:&lt;/strong&gt; Real-time synchronization to prevent double-booking.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Check out &lt;strong&gt;&lt;a href="https://niia.ai" rel="noopener noreferrer"&gt;NIIA&lt;/a&gt;&lt;/strong&gt; to see how AI can automate salon operations on WhatsApp!&lt;/p&gt;

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      <category>howdev</category>
      <category>ai</category>
      <category>sass</category>
      <category>webdev</category>
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