DEV Community: Assistro

5 easy ways to send Whatsapp notifications to enlight user journey on WordPress

Assistro — Mon, 11 Sep 2023 08:58:41 +0000

WhatsApp is an excellent way for businesses to connect with their customers and provide them with timely updates about their orders, shipping status, and other important information. For WordPress merchants, WhatsApp can be a powerful tool for improving the customer experience. With WhatsApp for your WordPress store, you can:

Provide customers with real-time updates about their orders, such as when their order is placed, when it's shipped, and when it's delivered. This can help to keep customers informed and satisfied with their shopping experience.
WhatsApp notifications from WordPress can remind customers about abandoned carts, upcoming sales, and other important events and product recommendations. Send product recommendations to users based on their browsing history. This can help to reduce customer churn and increase sales.
WhatsApp notifications from WordPress can be used to send personalized offers and promotions to customers. This can help to encourage customers to come back and shop again.

Here are 5 easy ways to send WhatsApp notifications to enlighten the user journey on WordPress.

Use the WhatsApp for WordPress plugin for WhatsApp notifications:

The WhatsApp for WordPress plugin is a great way to send WhatsApp notifications to your customers. A WordPress plugin is software that adds a new feature or functionality to a WordPress website.

Steps to use the Joinchat WordPress plugin to send WhatsApp notifications from WordPress:

1.)Install and activate the Joinchat plugin:You can do this by going to your WordPress dashboard, clicking on Plugins > Add New, searching for "Joinchat", and clicking on Install Now. Once the plugin is installed, click on Activate.

2.)Configure the plugin settings: In the Joinchat settings, you will need to provide your WhatsApp number, choose an icon for your chat button, and set up your working days and hours. You can also customize the appearance of your chat button and the messages that are sent to users.

3.)Add the chat button to your WordPress pages: You can add the chat button to your WordPress pages by going to Appearance > Widgets and dragging the JoinChat Button widget to the desired location.

4.)Send notifications to users: Once the chat button is added to your pages, you can start sending notifications to users. To do this, go to the Joinchat dashboard and click on the Notifications tab. You can then create a new notification and select the users who you want to send it to.

Here are some additional tips for using Joinchat to enlighten user journey on WordPress:
Use dynamic variables in your notifications to personalize the message for each user. For example, you could use the user's name or the product they are interested in.
Set up triggers to send notifications automatically based on user behaviour. For example, you could send a notification when a user adds a product to their cart or when they abandon their checkout.

Refer here for video for more help.

Pros:

Plugins are an affordable solution also they are easy to use for WordPress as they are native to it.

Cons:

Requires a WhatsApp Business API account. Can be slow to send notifications and not as customizable as other solutions.

Use Pabbly Connect for WordPress Whatsapp Integration:

Pabbly Connect is an automation and integration platform that allows you to connect different applications together and automate repetitive tasks. You can use Pabbly Connect to integrate your WordPress website with WhatsApp and send automatic notifications to your users.

Steps to use Pabbly Connect to integrate your WordPress website with WhatsApp:

1.)Go to the Pabbly Connect website and click on the "Sign Up Free" button.

2.)Once you have created an account, you will need to connect your WordPress website to Pabbly Connect. To do this, go to the "Integrations" page in Pabbly Connect and click on the "WordPress" integration.

3.)Follow the instructions on the screen to connect your WordPress website to Pabbly Connect.

4.)Once your WordPress website is connected to Pabbly Connect, you can create a workflow that sends a WhatsApp notification when a certain event happens on your website. To do this, go to the "Workflows" page in Pabbly Connect and click on the "Create Workflow" button.

5.)In the "Trigger" section of the workflow, select the event that you want to trigger the notification. For example, you could select the "New User Registered" event.

6.)In the "Action" section of the workflow, select the "WhatsApp" action.

7.)In the "Configuration" section of the workflow, configure the WhatsApp notification. This includes entering the recipient's phone number, the message that you want to send, and the time that you want the notification to be sent.

8.)Once you have configured the WhatsApp notification, click on the

Save button.
To test the workflow, click on the Test button.

If the workflow is working properly, you should receive a WhatsApp notification on your phone.

Refer to this for more help.

Pros:

Pabbly Connect offers a free plan that is perfect for small businesses. Paid plans start at $29 per month and offer unlimited workflows, tasks, and integrations.

Pabbly Connect is a reliable platform that has been used by over 100,000 businesses.

Cons:

The free plan of Pabbly Connect is very limited. You can only create 10 workflows and 100 tasks. If you need more features, you will need to upgrade to a paid plan.

Pabbly Connect does not offer 24/7 customer support. However, they do offer email support and a knowledge base.

Use ManyChat:

ManyChat is a chatbot platform that can be used to create chatbots that can interact with customers on WhatsApp. You can use ManyChat to create a chatbot that can answer customer questions, send order updates, and provide other helpful information.

Steps to use ManyChat to send WhatsApp notifications for enlightening user journey on WordPress:

1.)Create a Manychat account.

2.)Connect your WordPress website to ManyChat. Refer here.

3.)Create a WhatsApp bot in ManyChat. Refer here.

4.)Configure the WhatsApp bot to send notifications to your users.

5.)Create the notifications that you want to send to your users.

6.)Schedule the notifications to be sent.

Here is an example of a notification that you could create to send using ManyChat:

Subject: Welcome to our website!
Message: We're excited to have you join us. Here are some of the things you can do on our website:

Please read our latest blog posts.
Browse our products.
Contact us with any questions.

This notification will be sent to new users who register on your website. It is a great way to make a good first impression and to get users engaged with your content.

Pros:

Powerful chatbot platform with a wide range of features.

Easy to use and set up.

Cons:

May not be suitable for businesses with a large number of customers.

Not as user-friendly as some other solutions.

Use Chatfuel:

Chatfuel is another chatbot platform that can be used to create chatbots that can interact with customers on WhatsApp. Chatfuel offers a variety of features that can be used to create engaging and informative chatbots.

Steps to use Chatfuel to send WhatsApp notifications for enlightening user journey on WordPress:

1.)Create a Chatfuel account.

2.)Connect your WordPress website to Chatfuel the same way, we can connect it with Manychat.

3.)Create a WhatsApp bot in Chatfuel.

4.)Configure the WhatsApp bot to send notifications to your users.

5.)Create the notifications that you want to send to your users. Schedule the notifications to be sent.

Refer here to get a video guide:

Pros:

Easy to use and set up for simple chat configuration.

An affordable solution.

Cons:

Can be complex to set up for complex chatbots.

Use Dialogflow:

Dialogflow is a conversational AI platform that can be used to create chatbots that can interact with customers on WhatsApp. Dialogflow offers a variety of features that can be used to create powerful and intelligent chatbots.

Steps on how to use Dialogflow to send WhatsApp notifications for enlightening user journey on WordPress:

1.)Create a Dialogflow account.

2.)Connect your WordPress website to Dialogflow.

3.)Create a WhatsApp integration in Dialogflow.

4.)Configure the WhatsApp integration to send notifications to your users.

5.)Create the notifications that you want to send to your users.

6.)Schedule the notifications to be sent.

Refer here for more help.

Pros:

It is scalable and thus can be used to send notifications to a large number of users.

Integrates with a wide range of apps and services.

Cons:

Dialogflow can be expensive, especially for large-scale deployments.

It can be difficult to set up and configure, especially for beginners.

Conclusion:

By using one of these ways, you can easily send WhatsApp notifications to your customers and enlighten their journey on WordPress. This can help to improve customer satisfaction, reduce churn, and drive repeat business. In addition to the methods listed above, there are a few other things you can do to make sure your Whatsapp notifications are effective. Keep your notifications short and to the point. Use clear and concise language. Personalize your notifications as much as possible. Use emojis and images to make your notifications more engaging. Send timely notifications. Test your notifications before you send them to the customers.

By following these tips, you can use Whatsapp notifications to improve the customer experience on your WordPress store.

Here are some additional tips for writing WhatsApp notifications:

Use clear and concise language in your notifications.
Keep your notifications short and to the point.
Personalize your notifications as much as possible.
Use emojis to make your notifications more engaging.
Test your notifications before you send them out to make sure they are working properly.
Track the delivery of your notifications to make sure they are reaching your users.

By following these tips, you can use Chatfuel to send WhatsApp notifications that are effective and engaging.

Syncmate X WAPush: An alternative to WhatsApp Business API for SMEs

Assistro — Mon, 04 Sep 2023 12:38:50 +0000

WhatsApp is one of the most popular messaging apps and is also a powerful tool for SMEs to connect with their customers.

SMEs are now required to have something more from WhatsApp to scale their business rather than just using WhatsApp Business which basically is a free app that allows small businesses to create a business profile, display their product catalog, send automated messages, and manage their chats with customers. So, here comes the need to leverage the benefits of WhatsApp Business API’s.

Using WhatsApp Business API is a great way to allow medium and large businesses to integrate WhatsApp into their existing systems and processes. This allow businesses to send and receive customer messages, send notifications and alerts, provide customer support and feedback, manage orders and deliveries, and collect customer data and insights.

But what if you’re a small or medium enterprise (SME) that needs more features and scalability than WhatsApp Business, but less complexity and cost than WhatsApp Business API?
That’s where the WA push comes in.

WAPush: An alternative to costly Whatsapp Business APIs

WAPush is a cloud-based platform that allows you to use the WhatsApp Business API without hassle.

With WAPush:

Businesses can use WAPush to send marketing messages to their customers, such as promotions, discounts, or new product announcements. This can be a great way to reach a large audience and drive sales.

Businesses can use WAPush to send updates to their customers, such as changes to their hours of operation, new menu items, or upcoming events. This can help to keep customers informed and engaged.

Businesses can use WAPush to send reminders to their customers, such as appointments, due dates, or payment reminders. This can help to improve customer satisfaction and reduce the risk of missed appointments or payments.

WAPush allows businesses to personalize their messages to each recipient, which can help to improve engagement. For example, businesses can send different messages to customers based on their location, and purchase history.

WAPush providers typically offer analytics that allow businesses to track the results of their campaigns, such as open rates and click-through rates. This information can be used to improve future campaigns.

Here are some reasons, why you should choose WAPush for your business.

WAPush charges you only for the messages you send. You can choose from different plans based on your needs and budget. You can also cancel or change your plan anytime. WAPush charges you only for the messages you send. You don’t need to pay any monthly fees or upfront costs
You are getting all the features of the WhatsApp Business API, such as sending notifications, alerts, marketing messages, etc.
WAPush allows you to send messages from unlimited customers using your own WhatsApp number.
WAPush takes care of all the technical aspects of using the WhatsApp Business API. You don’t need to set up your own server, register with a third-party provider, or comply with strict policies.

Some examples, of how SMEs use WAPush to boost their business using WhatsApp:

A beauty salon uses WAPush to provide customer service to its clients. It uses chatbots to answer common questions, such as opening hours, services offered, prices, etc. It also uses live agents to handle complex queries, such as booking appointments, canceling reservations, etc.
A clothing store uses WAPush to send marketing messages to its customers. It uses segmentation tools to target different groups of customers based on their preferences. It sends personalized messages about new arrivals, sales, special offers, etc.
A travel agency uses WAPush to close sales. It uses chatbots to send quotes to potential customers based on their travel preferences. It also uses live agents to answer questions about destinations, packages, deals, etc.

Now, if you want to use WAPush for your business then firstly, you need to know that WAPush is not officially supported by WhatsApp. Thus, to use WAPush, businesses need to use a third-party provider that supports the technology. So, you’ll have to use the Syncmate extension by Assistro for that.

In this article, you’ll be getting a complete guide on how to use WAPush by integrating with Syncmate by Assistro extension.

WAPush X Syncmate by Assistro:

If you are a business with your own business or e-commerce website and want to use an alternative to the costly Whatsapp Business APIs so that anytime a new user registers your e-commerce website could automatically get a Whatsapp message from you, then you can use WAPush X Syncmate by Assistro integration.

Here is the perfect get-to-go guide for you.

Steps to use WAPush X Syncmate by Assistro:

Install the SyncMate extension on your Chrome browser and sign in to the Assistro.
Go to Assistro’s Dashboard >> Products.
Click on the Connect button of the SyncMate X WAPush product.

You will get an _Applications _button, click on that button to proceed further to add your Applications/Websites.
On redirecting to the Applications Page, you will need to add an Application/Website by clicking the ‘+’ icon.
You will need to add the relevant details in the form to add your Application/Website and click on the Submit button.
Now once you have added the Application/Website, you will need to generate an API key for your specific Application/Website. To do so, you need to click on the Settings icon.
On the Dashboard/Applications/Settings, you will see the Api key that will be needed to call the Api, you can copy the Api key by clicking the Copy text or regenerate your Api key by clicking the Regenerate Api button.

After that, you will need to open your Web WhatsApp by clicking the WhatsApp icon.
Then. you will need to make a post request on:

app.assistro.co/api/v1/wapush
For this, you need the parameters: headers = { “Authorization”: “Bearer {bearer_token}”,

“Content-Type”: “application/json” }

Now you need to pass the API key that you have copied from the Settings page as the value of the “Authorization” key in the headers above to make a post request.

Once you make a successful post request, the WhatsApp messages will be sent to the specified recipients with their respective messages.

You can also refer to the user guide, for more help.

Conclusion:

WhatsApp is a powerful tool for businesses to connect with their customers. However, the free WhatsApp Business app may not be enough for some companies. So, conclusively, WAPush is an excellent option for SMEs that want to use the WhatsApp Business API without the hassle. It is more affordable, scalable, and simple to use than the WhatsApp Business API, and it offers all the same features. SMEs can use WAPush to send marketing messages, updates, reminders, and personalized messages to their customers. They can also use WAPush to track the results of their campaigns.

It can be utilized for providing customer service to your clients. It uses chatbots to answer common questions, such as opening hours, services offered, prices, etc. It also uses live agents to handle complex queries, such as booking appointments, canceling reservations, etc.
It supports your marketing by using segmentation tools to target different groups of customers based on their preferences. It sends personalized messages about new arrivals, sales, special offers, etc.
It can support your Sales by using live agents to answer questions about destinations, packages, deals, etc.

If you are an SME who wants to use WAPush to boost your business with WhatsApp, I recommend using Syncmate by Assistro. It is a great platform that makes it easy to integrate WAPush with your business. You can also refer to the user guide given for more help.

Top 5 Zapier integrations for small business

Assistro — Fri, 04 Aug 2023 07:30:45 +0000

Zapier is a powerful integration tool that acts as a bridge between different apps enabling them to connect and share data. With Zapier, users can create "Zaps" which are actually automated workflows triggered by specific events or actions. Zapier supports a vast library of apps. You can integrate apps like Gmail, Slack, Trello, Salesforce, Dropbox, Shopify, Twitter, and hundreds of others without any coding knowledge. For example, you can set up a Zap to automatically save Gmail attachments to Google Drive or send Slack notifications for new Trello cards. The user-friendly interface of Zapier and its extensive application support makes it accessible to businesses of all sizes, streamlining business processes and boosting overall productivity. Well! Zapier is known pretty enough, but here are some amazing Zapier integrations that you must know specifically if you are looking for such integrations that could ease the workflow of your business.

Zapier X GoogleSheets
Zapier X Syncmate
Zapier X Hubspot
Zapier X Mailchimp
Zapier X Trello

1.)Zapier - GoogleSheets: Zapier integration for GoogleSheets

Zapier's integration with Google Sheets is a powerful tool for small businesses. So if you are a marketing manager who uses google sheets to track the status of your leads then this can be a very good integration for you. You can create a zap between the two platforms like GoogleSheets with Gmail so that every time when a new lead signs up your email list, Zapier will automatically add them to your GoogleSheet.

Similarly, if you want to send a notification to your business team automatically when a new social media post gets a certain number of likes, you can use Zapier to connect Google Sheets to your social media analytics tool, so that every time a new post gets a certain number of likes, Zapier will automatically send a notification to your team.

You can use Zapier to connect Google Sheets to your CRM system, so that every time a new lead signs up for your email list, Zapier will automatically add them to your CRM system.

For doing this, you just need to create a zap between Google Sheets and any relevant platform and then select a trigger event for one platform which when hit, will perform a certain action in another platform.

More Features :

1.)Zapier integration with google sheets can help create tasks in it when new projects are created in another app or send out status updates to team members when tasks are completed.
2.)Zapier integration with google sheets automates your marketing as it can send out email newsletters, create social media posts, or even book appointments automatically when certain criteria are met.
3.)Zapier can automatically import your bank transactions into Google Sheets, so you can easily track your spending and income.
It sends invoices to customers automatically as soon as they place an order, tracks your sales data, and creates reports.

Things that I found: Creating zaps and customizing trigger events and actions that are to be performed when a specific trigger is hit is as easy as entering details in a login form for getting logged in. This is actually very much time-saving and the best part is you don't need to remember to update your Google sheet for every new user, manually. This automated workflow ensures that your leads won't be getting tracked or lost.

2.)Zapier - SyncMate: An integration for Lead Management

SyncMate by Assistro is an extension that integrates HubSpot into your WhatsApp. It includes a number of features that can help you automate your lead management process. For example, if you are a marketing person focused on email marketing and need to keep track of your leads coming through email while using HubSpot CRM, then you can use Zapier - Syncmate by Assistro integration. This integration can automatically add the contact information of new leads to email from syncmate which can be from WhatsApp contacts synced to HubSpot.

For doing this, you just need to create a zap where you can choose Syncmate by Assistro as the trigger app and choose the new contact trigger event. Choose "add label to email " action in Gmail.

More Features :
1.)Adding new deals with your lead from emails coming from your HubSpot.
2.)Sending out personalized follow-up emails to leads based on their location or interests.
Automatically assigning leads to the right sales rep based on their industry or company size.
Tracking lead activity and generating reports to measure your results.
3.)Zapier - SyncMate integration can help you generate reports on your leads, such as their activity and conversion rates. This will give you valuable insights into your lead management process and help you improve your results.

Things that I found: The best part is you can add multiple actions for a specific trigger event. By using this, you may realize how greatly it will smoothen the process of managing your leads. This will free up your time so you can focus on what's most important instead of doing repetitive remembering and updating tasks.

Here are some additional resources that you may find helpful:

Link to the Syncmate Extension

3.)Zapier - HubSpot Integration : A zapier integration for crm

The Zapier - HubSpot integration allows for data synchronization between various applications with no need for entering the data manually. Whether you receive leads from your website, email campaigns, or social media, Zapier can automatically capture and sync them with HubSpot, ensuring all your leads are centralized in one place.

With Zapier, you can create automated zaps that trigger specific actions in HubSpot based on lead behavior. For example, when a lead fills out a contact form on your website, you can automatically send them a personalized welcome email or add them to a specific email nurturing campaign in HubSpot. This ensures timely and targeted communication with your leads, increasing the chances of conversion.

Also, if you are a real estate manager you can utilize Zapier - Hubspot integration by creating a trigger and action such that when a new lead signs up on a real estate website, Zapier will automatically create a new contact in HubSpot CRM. Zapier can then send an email to the lead, thanking them for their interest and providing them with more information about the property they are interested in.

Features :
1.)Use data from various sources to assign lead scores automatically which helps you prioritize and focus on leads with the higher possibility of converting into prospects.
2.)Set up automated notifications and reminders within HubSpot. For example, you can receive an instant notification on your mobile device whenever a high-priority lead requests a callback. This timely response capability helps you engage with leads promptly and increase your chances of successful deals.
3.)You can synchronize files, folders, calendars, contacts, bookmarks, and more. This gives you more flexibility while Zapier's integration with HubSpot is specifically tailored for automating workflows within the HubSpot CRM and marketing platform.

Things that I found: This integration is really a great pick for those who use HubSpot for managing their small business. This is a great integration for business sizes ranging from individual to 60 employee size.

4.)Zapier - Mailchimp: A integration for mail management

Mailchimp is a leading email marketing platform that helps you send email newsletters, create landing pages, and track your email marketing results. It includes a number of features that can help you automate your lead management process. In addition to email marketing, Mailchimp offers social media advertising features, allowing users to create and manage social media ad campaigns on platforms like Facebook and Instagram directly from the platform.

Zapier enables you to connect Mailchimp with various applications, such as e-commerce platforms, CRMs, and form builders. This integration allows syncing of the data so that you to automate email marketing effortlessly. So if you are an e-commerce marketer and when a customer makes a purchase on your website, Zapier can automatically add them to the Mailchimp list and trigger a personalized email sequence.

Also, if you are a business manager who wants to run email marketing campaigns for your product, this integration will be a great choice for you. For example, you could create a Zap that automatically adds new leads from Google Sheets to your Mailchimp list or a Zap that automatically sends a welcome email to new customers.

For this, you just need to create a zap where you have to choose a trigger app ex. Google Sheets and Mailchimp for action events.

More Features :

1.)With the Zapier-Mailchimp integration, you can dynamically sync customer data from your CRM or e-commerce platform to Mailchimp. This data can be utilized to create highly targeted and personalized email campaigns.
2.)By connecting your lead generation forms or landing pages to Mailchimp through Zapier, you can automatically add new leads to your mailing lists. This allows ensuring that you never miss an opportunity to engage with potential customers.

Things that I found: This integration is really a good one if you use the Mailchimp application. And if you don't, you should try it if it sounds purposeful. Although there are premium plans for basic features, it also has a free plan.

5.)Zapier - Trello: Integration for Project Management

Trello is a popular project management app that helps individuals or teams to collaborate on tasks and projects. With its user-friendly interface, you create boards, lists, and cards to represent different projects and tasks, for an organized workflow. Trello offers Power-Ups, which are additional integrations and features that enhance its functionality. Power-Ups include integrations with popular apps like Slack, Google Drive, and GitHub, as well as features like calendar view, and voting.

This integration provides small businesses with a powerful project management solution. By automating task creation, updates, collaboration, and enhancing workflow, you can ensure the success of your projects. Just embrace this amazing tool and witness the transformation in your small business.

So if you are a project manager, you can utilize the Zapier - Trello extension by creating a trigger and action such that when a new task is created in Trello, Zapier can automatically create a new ticket in your project management software. Zapier can then send an email to the team member responsible for the task, notifying them of the new task and its due date. Additionally, Zapier can also automatically add the task to a calendar, create a reminder, or even update a progress dashboard.

Features :
1.)Zapier creates a Trello card, complete with necessary details and deadlines, so you do not need to enter any data manually when there is any new task.
2.)With this integration, you can also enhance team communication and collaboration by connecting Trello with messaging apps This integration enables notifications, automatic task assignments, and updates, keeping your team informed. Team members can comment, attach files, and collaborate on Trello cards, fostering a transparent and efficient workflow.

Things that I found: This is actually a good integration if you use some project management tool for your work. You can also try out Trello, its basic features are free and also the tool is easy to use. However, using this integration may be sometimes complex for setting up advanced tasks. Trello is available on both iOS and Android platforms, offering dedicated mobile apps for easy access and collaboration on the go.

Conclusion :

In conclusion, all these integrations provide valuable automation solutions for small businesses, each with its own unique benefits. Zapier and GoogleSheets integration allows you to automate the transfer of data between various applications and your GoogleSheets spreadsheets. Zapier's integration with Mailchimp enables you to automate your email marketing workflows. Zapier - Trello integration provides a seamless way to automate tasks and workflows within the popular project management tool. Syncmate and Hubspot with Zapier are for similar purposes but Syncmate - Zapier offers a broader range of functions. Zapier - HubSpot integration is specifically for integrating with HubSpot's CRM platform.

The ultimate objective of these integrations is to facilitate seamless data transfer, automate repetitive tasks, and empower users to focus on more important aspects of their work. By leveraging the power of these integrations, businesses, and individuals can optimize their processes, improve collaboration, and achieve better results.

Now you can choose from these integrations according to your business needs.