DEV Community: Priya Bansal

Salesforce Summer ’26 Release: Updates You Should Know About

Priya Bansal — Thu, 14 May 2026 09:20:18 +0000

Discover the top AI, automation, and productivity upgrades in the Salesforce Summer ’26 Release. Learn how admins, developers, and businesses can work smarter with the latest Salesforce innovations.

Salesforce GraphQL Explained With Practical Query Examples

Priya Bansal — Wed, 13 May 2026 09:41:17 +0000

Learn the most useful Salesforce GraphQL queries with simple examples. Improve data retrieval, reduce API calls, and build smarter Lightning apps efficiently.

Salesforce Security with Twilio OTP Authentication (An Integration Salesforce-Twilio Saga)

Priya Bansal — Tue, 12 May 2026 11:47:07 +0000

Secure your Salesforce applications with Twilio OTP Authentication
Learn how to integrate Twilio with Salesforce for secure login, registration, password reset, and real-time user verification using OTP APIs. A practical guide for building safer Experience Cloud apps.

Customize agent response using LWCs and Lightning Types

Priya Bansal — Mon, 11 May 2026 10:17:19 +0000

Want to make Agentforce responses more interactive and visually engaging? Learn how to customize Agent responses using LWC & Lightning Types for a smarter Salesforce experience.

Read Now: https://ayaninsights.com/guestblogs/customize-agent-response-using-lwc/

Salesforce #Agentforce #LWC #SalesforceDeveloper #AI

Salesforce Open CTI Sunset: Moving Toward Next-Gen Contact Centers with Agentforce

Priya Bansal — Fri, 08 May 2026 09:13:01 +0000

Salesforce Open CTI sunset is creating a major shift in how businesses manage customer communication and support operations. Organizations that once relied on legacy CTI integrations are now exploring AI-powered alternatives to keep up with evolving customer expectations.

Agentforce is helping businesses modernize contact centers with:

Omnichannel customer engagement
AI-driven workflow automation
Intelligent agent assistance
Real-time customer insights
Scalable cloud communication systems

The transition away from Open CTI is more than a technical upgrade — it’s an opportunity to redesign customer experiences for the digital era. Companies adopting next-gen contact center technologies can improve efficiency, reduce support delays, and deliver more personalized interactions across every communication channel.

To Know More Visit: Ayan Insights

Why Salesforce Email Sending Now Requires Domain Verification & DKIM

Priya Bansal — Thu, 07 May 2026 10:43:30 +0000

Salesforce users must now configure domain verification and DKIM before sending emails. Learn the setup and benefits today.
Read More Now https://ayaninsights.com/guestblogs/salesforce-domain-verification-dkim/

What AI Data Failures in Salesforce Taught Me About Business Adoption

Priya Bansal — Tue, 05 May 2026 06:26:24 +0000

AI in Salesforce doesn’t fail because of AI—it fails because of messy, siloed, and poorly governed data. Learn how bad data, weak integration, and lack of context quietly break AI initiatives.

Salesforce #Apex #AI #CRM #DataQuality

Engineering AI Coding Agents: Understanding Rules vs Skills

Priya Bansal — Wed, 29 Apr 2026 09:25:17 +0000

AI coding agents work best when rules set boundaries and skills define execution methods. This blog breaks down both concepts, helping developers build smarter, consistent, and scalable AI workflows.

Designing Agent-to-Agent (A2A) Architecture in Salesforce

Priya Bansal — Tue, 28 Apr 2026 10:48:24 +0000

Unlock the future of AI collaboration with Agent-to-Agent (A2A) design—where intelligent agents discover, communicate, and execute tasks seamlessly across systems for scalable, automated workflows.

How to implement Round Robin Functionality in Salesforce

Priya Bansal — Mon, 27 Apr 2026 09:17:41 +0000

Streamline your lead distribution with Round Robin in Salesforce—ensure fair, automated assignment of leads and cases to boost team efficiency and response time. Perfect for scaling sales operations effortlessly.

How to Handle Large Files Upload in Salesforce Using Apex

Priya Bansal — Fri, 24 Apr 2026 06:53:31 +0000

Struggling with large file uploads in Salesforce? This guide explains common governor limits, heap size issues, and practical solutions like chunking, async processing, and API-based uploads to handle files efficiently and avoid failures.

Unable to Upload File More Than 12 MB in Salesforce Apex? Causes & Fixes

Priya Bansal — Thu, 23 Apr 2026 05:31:27 +0000

Facing file upload issues in Salesforce? This blog explains why files over 12 MB fail (Apex limits) and shares practical solutions to handle large uploads efficiently. A must-read for developers dealing with file size errors.