DEV Community: Ayush Jangra

AI-Powered Search: The Future of Docs & Knowledgebase

Ayush Jangra — Wed, 21 Jun 2023 09:23:17 +0000

In today's fast-paced world, having access to accurate and relevant information is crucial for developers to stay on top of the latest technologies and best practices.

This is where AI-powered search engines like Doks.ai come in, revolutionizing the way developers access documentation and knowledge bases.

In this blog post, we will explore the power of AI search in docs and knowledge bases with Doks.ai and how it can help your developers find the information they need faster and more efficiently.

Why AI-Powered Search Matters

Traditional search engines, while useful, can sometimes fall short when it comes to providing accurate and relevant results for highly specialized fields like software development. Developers often spend a significant amount of time sifting through search results, trying to find the right answer to their questions.

AI-powered search engines like Doks.ai are designed to address these challenges by leveraging machine learning and natural language processing to understand the context and intent of a search query. This enables them to provide more accurate and personalized search results tailored to the needs of developers.

Key Features of Doks.ai

Doks.ai offers several powerful features that set it apart from traditional search engines:

Context-Aware Search: Doks.ai understands the context of a search query and provides results based on the user's intent. This ensures that developers receive relevant and accurate information without having to sift through unrelated content.
Personalized Results: Doks.ai uses machine learning algorithms to analyze a user's search history and preferences, providing personalized search results tailored to their needs and interests.
Semantic Search: Doks.ai's advanced natural language processing capabilities enable it to understand the meaning of complex search terms and provide results based on semantic relevance.
Real-Time Indexing: Doks.ai continuously crawls and indexes your documentation and knowledge base, ensuring that the most up-to-date information is always available for your developers.
Multi-Source Integration: Doks.ai can integrate with multiple sources, such as GitHub repositories, Confluence pages, and Google Docs, allowing developers to access all the information they need in one place.

Getting Started with Doks.ai

To get started with Doks.ai, follow these simple steps:

Sign up for a Doks.ai account: Visit Doks.ai and sign up for an account.
Connect your data sources: Integrate Doks.ai with your existing documentation and knowledge base sources, such as GitHub repositories, Confluence pages, or Google Docs.
Configure your search settings: Customize your search settings to ensure that Doks.ai provides the most relevant and accurate results for your developers.
Embed Doks.ai on your website or platform: Integrate Doks.ai's search functionality into your website or platform using the pre-built widget.

🦾 Check it out here: https://doks.ai

25 Customer Feedback Tools All Developers Need

Ayush Jangra — Sun, 11 Sep 2022 13:29:40 +0000

As a indie maker, you know that your product is only as good as the feedback you get from your customers.

The more you know about how your customers use your product and why they use it, the better equipped you are to develop a product that will meet their needs.

There are many different types of feedback tools and product strategies that can help you gather information about what your customers need and want.

The problem is that many customer feedback tools are expensive, difficult to use and poorly designed.

This can make it hard for small businesses with limited resources to get started with customer feedback tools.

Here are list of 25 customer feedback tools that will help you with your SaaS product:

1. Supahub

With the Supahub feedback tool, you can easily collect, manage and prioritize your customer's feedback from different platforms in one place.

It allows you to get real input from your users to stop you from assuming their needs. Instead, let your users share their needs in their own voices.

Read the list of all 25 feedback collection tools here: 25 exclusive customer feedback tools

Thanks for reading 🙏

I'm Ayush, co-founder of Supahub. For more actionable tips and articles that will help you grow, follow me on LinkedIn and Twitter

11-step SaaS Product Strategy Framework For Tech Founders

Ayush Jangra — Tue, 06 Sep 2022 12:45:33 +0000

The hardest thing about building a product is deciding what to build.

Many SaaS founders are having trouble putting together a strategy for their product.

And being a tech founder you can be overwhelmed by product management concepts and ways of doing it?

You are not alone.

With these 11-Step SaaS Product Strategy Framework, we have tried to simplify the whole process so you can focus on what matters.

But if you're like me someone who has started many projects but only successfully completed a few, the process of building this kind of strategy can feel like pulling teeth (even if we know there are plenty more teeth left).

In this article we will explore 11 essential steps for building one:

1. Customer Discovery

Customer Discovery is the process of understanding your customers and finding out what they want from you.

You'll need to understand your customers’ needs, wants, pain points, and goals. You'll also want to find out how much they are willing to pay for those things. And you will want to know who their competitors are so that you can learn from them or beat them at their own game if possible.

You need to find out:

What do your potential customers want? How will they use your product? What are their needs?
How does your product compare to that of the competition? Is there a gap in the market that only you can fill with an innovative approach or feature set?
How are you closing the feedback loop?
Who is already buying similar products right now (and why)? How exactly do they use them - what features are used most frequently by these types of customers?

2. Build your product roadmap

A product roadmap is a visual representation of your product strategy. It shows the key milestones, features, and projects that need to be completed in order for you to achieve your business goals.

If you’re not familiar with creating a product roadmap, we recommend using tools like Supahub (which is free) to create one easily.

The goal of a good product roadmap is to make sure that everyone on the team understands why each feature matters and what contributes to achieving your larger goals for your business.

Read detailed product strategy frameworks here: Simple 11-Step SaaS Product Strategy Framework

Thanks for reading 🙏

I'm Ayush, co-founder of Supahub. For more actionable tips and articles that will help you grow, follow me on LinkedIn and Twitter

Avoid these 7 mental traps as a CTO

Ayush Jangra — Mon, 22 Aug 2022 13:33:00 +0000

You're a CTO.

You run the show.

People look to you for direction and leadership.

You've got a big job, but it's also one of the most exciting careers out there. You get to be at the forefront of technology, defining how the world around us will work in the future.

But with this much responsibility comes great opportunity for failure: As a CTO, it's easy to get caught up in your own ego or lose sight of who you were when you started out as an engineer or coder.

That's why I'm here today: To remind all of us what it means to be a true leader and remind all CTOs that they need to keep their feet on solid ground if they want their dreams not just attainable but achievable too!

As a CTO, it's easy to get caught up in mental traps.
These traps can take many forms, but they all have the same thing in common:

They lead you toward decisions that are bad for your company.

Here are 10 common pitfalls we've seen people fall into over the years as CEO and CTO:

1) Relying on your vision alone.

It's important to have a vision, but it's even more important to listen. Your team and your customers are the ones who will be executing on your vision. They'll be the ones who determine whether or not you've succeeded at building what they need.

So while it's critical that you have a clear idea of where you want to go, don't rely solely on yourself for that vision; instead, make sure you're listening to all stakeholders and customer feedback.

Keep the customers in the feedback loop.

2) Doubting the people you hire.

You need to be confident in the people you hire.
This can be hard, especially if you aren’t familiar with their work history or background.

But if you don’t give yourself permission to trust their abilities and allow them to do their jobs without micromanaging them, you run the risk of alienating them and losing the ability to get buy-in from your team on larger company goals.

Be open to new ideas and new ways of doing things.

3) Focusing too much on the competition.

When you’re the CTO, you know your company and its customers better than anyone. You have to be a visionary for the business and determine where it should go next.

If your company is going after the same customers as another company, then it might make sense to focus on them in your marketing campaigns or even hire away some talent from that competitor.

But otherwise, don't waste time worrying about what they're doing because if they're not thinking about you first, then they probably aren't coming up with ways to beat you out of a job in five years' time.

4) Letting your confidence get in the way.

We're all familiar with the concept of hubris, that sense of pride that makes a person overconfident and self-assured. This can be good in some situations, but it can also be dangerous for the CTO trying to manage a team.

A CTO who is too confident will come off as dismissive and arrogant, which can alienate people from her team. If you find yourself constantly saying "I know", or insisting on your own opinion even when others disagree with it, this is an issue worth addressing!

The best way to avoid this trap? Make sure you're asking for feedback from other people on your ideas before moving forward with them which brings us back around to the point about listening.

5) Tech debt is an acceptable price to pay for speed.

This is a dangerous trap to fall into because it's all too easy to justify shortcuts and quick fixes as "tech debt" rather than admit they are bad code that should be refactored.

Tech debt is not a good thing, but sometimes it is necessary in order for you to get your product out the door quickly.

The danger here is that if you let tech debt pile up without addressing it, you'll end up with so much of this "bad" code that the cost of cleaning it all up outweighs the benefits of getting your product faster.

The result is that your product suffers from poor quality and low maintainability because its core functionality wasn't built with care from the start.

6) Autonomy trumps collaboration.

Autonomy is important, but don't forget to collaborate.

We've all heard the saying “too many cooks spoil the broth.” That's because when there are too many people involved in a project, it can end up being disorganised mess that goes nowhere.

But what if you're not working on something as simple as cooking soup? How do you know if your team has too many cooks? The answer depends on what type of work you're doing and how much autonomy each person needs to be effective at their job.

For example, some projects call for extensive collaboration between departments and teams, while others require more autonomy (and thus less collaboration). When deciding whether or not your team has too many cooks, consider how much autonomy each person needs in order to do their job effectively—and then try to find ways for everyone in the company to get just enough of both!

7) Your job is to write code.

As a CTO, your job is to write code.

That's it.

You're not a product manager; you're the person who manages developers.

It's not your job to manage projects or make sure people have enough free time or any of that stuff (though those things will inevitably come up).

Your job is literally just to write code and be responsible for the technological aspects of what you're working on the technology itself, as well as how it fits into the business model and meets user needs.

It's important for every CTO to understand their own strengths and weaknesses and what they need from their team in order to succeed. If something isn't coming naturally for you, find someone who can help fill in those gaps so that you can focus on where your talents lie: writing code!

It's easy to get carried away by a position, but remember what got you there in the first place.

When you get promoted to a new role, it's easy to get carried away by the power and influence that come with that position. You'll suddenly feel like you're capable of doing anything and everything, which can be a dangerous mindset.

Remember what got you there in the first place.

If it wasn't luck or chance, then it was hard work and dedication both of which are still required for success in any given role.

Don't lose sight of who you are as an individual!

Be honest with yourself about your strengths, weaknesses, and limitations as they relate to each new task at hand (and remember: just because someone else has already tried something doesn't mean they succeeded).

Conclusion

As a CTO, you might feel like the world is your oyster.

You’re in charge of your own destiny and can do whatever you want!

But there are limits to this freedom: when you’re in the throes of an innovation project, it may be tempting to throw caution to the wind and push through on sheer willpower alone.

But remember that no amount of passion or drive will substitute for a clear plan or vision—and if these things aren't already part of your routine, now's exactly when they should become so.

Thanks for reading 🙏

I'm Ayush, co-founder of Supahub. For more actionable tips and articles that will help you grow, follow me on LinkedIn and Twitter

What You Need to Know About Web3?

Ayush Jangra — Tue, 16 Aug 2022 04:44:00 +0000

What is Web3?

Web3 is a new, decentralised internet that has been built for the people, by the people.

This means that instead of being controlled by big corporations, Web3 is owned and controlled by all of us—the users.

In this way, Web3 is a world where your data belongs to you, where you have control over what happens with it and who can see it. It's a place where you can communicate with anyone without going through a third party like Facebook or Google, and where no one can track your movements on the internet.

This means that no single entity will have control over what you see online or how much they can charge you for accessing their services. The power will be in your hands!

Why Web3 is important?

The open internet has been a boon to society. But it's also been a bit of a mess.

The internet is too big, and the companies that run it are too powerful. It's hard to play fair when you're the only player in town—and when you've got no competition, it's easy to cut corners on security, privacy, and customer service.

That's why Web3 matters so much: It lets people buy and sell things without having to go through a third party like Amazon or Facebook. With Web3, people can set up their own marketplaces and connect directly with each other—and do so without having to worry about getting hacked or having their personal data leaked by government agencies or corporations.

What does Web3 look like today? Well, it looks a lot like the internet you know and love, but with some important differences. For example:

You don't need a password to log in—you just use your private key (like a hash) to access your data.
You can pay for things directly from your wallet instead of having to go through an intermediary like Apple Pay or Stripe.

What are the Drawbacks of Web3?

Web3 promises to take humans to a new level of connection, but unfortunately, it's not all sunshine and rainbows.

Here are three of the biggest drawbacks to Web3:

The cost of developing Web3 apps is higher than ever.
Many developers are having trouble learning how to use Web3 effectively (and how to monetize their work).
There are many security concerns about the way Web3 works, including the fact that it uses peer-to-peer technology, which means there is no central server for hackers to target—but also no one company or organization that can be held accountable if something goes wrong.

When is Web3 likely to arrive, if ever?

Web3 is coming, and it's going to change everything.

But when is it coming? That depends on what your definition of "Web3" is.

If you define Web3 as the internet's continued decentralization, then the answer could be "never." The internet has always been decentralized—it's just that now people are starting to talk about it more openly.

But if you define Web3 as the realization of Ethereum's vision for a completely decentralized future, then the answer may be closer than we think.

What are your views on Web3?

I hope this article will help you to get a clear picture of the Web3 and its future.

Enjoy your day.

Thanks for reading 🙏

I'm Ayush, co-founder of Supahub. For more actionable tips and articles that will help you grow, follow me on LinkedIn and Twitter

Read similar post and more on Supahub

Customer Feedback Tools In 2022

Ayush Jangra — Mon, 15 Aug 2022 13:52:00 +0000

Customer feedback is a great way to improve the quality of your product and make sure your customers are happy with their experience. But getting customer feedback can be a complex process. The problem is that asking for customer feedback is hard.

We're all busy, we have a lot on our plates, and sometimes it feels like there's just too much to do.

What is a customer feedback tool?

A customer feedback tool is a way to collect and analyze data about your customers in order to make better decisions about your business.

Collecting customer feedback is not as simple as asking them for it, though!

You need a collection tool that can collect data from multiple sources, interpret it, and give you actionable insights on which you base future product decisions.

When you use a customer feedback tool, you'll get access to all sorts of information about your customer's experiences with your business and its products or services.

You'll be able to see what they think about the quality of your product and how easy it was for them to use. You'll also be able to see how much they like or dislike specific features or aspects of the service.

Why customer feedback tools are important?

Customer feedback is one of the most important things you can do as a business owner. The more you know about what your customers want, the more likely you are to be able to deliver that product or service successfully. You'll also be able to identify trends in the market so that when new opportunities arise, you can be ready for them.

Organize customer feedback in one place
Understand what your customers want
Increase customer retention with customer feedback tools
Make data-driven product decisions

The top 11 customer feedback tools in 2022

Supahub

Best for: Collect, manage and prioritize user feedback from different sources in one place.

Overview: Supahub is the only feedback tool that lets you collect, manage and prioritize your user's feedback from different platforms in one place. It allows you to get real input from your users to stop you from assuming their needs. Instead, let your users share their needs in their own voices.

The result? You'll be able to stop assuming your customers' needs—instead, let them share their real input on what they want with you.

Read the list of all feedback collection tools here: https://supahub.com/blog/customer-feedback-tools

Customer Feedback Strategies for Indie Makers

Ayush Jangra — Tue, 09 Aug 2022 06:12:00 +0000

Customer feedback is the lifeblood of any SaaS business. It can be difficult to get, though—especially if you're an indie maker working solo or with a small team. But customer feedback strategies are critical for growing your business.

How do you get people to talk about their experience? How do you make sure that the feedback is useful without being too time-consuming on your part? And how do you make sure that the customer knows that their input matters?

I've got some answers for you!

Customer feedback is an essential part of a business's growth. It allows you to:

understand your customers better
improve your product and services
increase revenue and sales
build better relationships with your customers

However, getting customer feedback isn't always easy.

If you're an indie maker, you may have limited resources or experience with running a business. You may not even be sure where to start!

Why do you need customer feedback?

You need customer feedback in order to grow your SaaS business in three ways:

To improve customer service by knowing what customers want and how they feel about their experience with your company,
To make more money by finding out why customers aren't buying from you; and
To attract more customers by showing them that you care about their opinions and needs.

Customer feedback strategies to improve your product and revenue

Customer feedback is the fuel that keeps a SaaS business running. That's why we've put together this list of customer feedback strategies to help you grow your business and improve your product.

Offer free trials.
Create a community around your product.
Use customer feedback tools to get feedback from customers and potential customers on what they like and don't like about your product.
Create an incentive program for customers who provide feedback: reward them with access to members-only content or early bird discounts on new products or services, for example.

Conclusion

I hope this guide has been helpful in giving you some strategies for growing your business.

If you are an indie maker, it's important to remember that there are many ways to get feedback from your customers and some of them may not seem like they'd be effective at first glance.

But don't worry! The key is to keep trying different methods until you find one that works for you.

Here's a more detailed customer feedback strategies