DEV Community: Claire Mahoney

Connections and workflows updates in September

Claire Mahoney — Tue, 30 Sep 2025 07:58:24 +0000

Here’s what went out in September:

Custom OAuth2.0/OIDC connections
Single logout for MS Entra SAML connections
New workflow templates
SDK and API updates

Full details are available in the latest Release Notes. Subscribe to hear things first.

Kinde support

💬 Ask the Kinde team in the #support channels in Slack or Discord

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Kinde monthly office hours

Claire Mahoney — Wed, 10 Sep 2025 00:37:38 +0000

We're thinking of making our recent 'office hours' broadcast a monthly thing.

It's an opportunity to talk to customers directly, solve problems, show features, talk troubleshooting, and lots more.

Oli and Daniel are open to suggestions on what to discuss and we promise - no sales - just devs showing you how things work.

Check out the August office hours recording

Suggest topics and sign up for notifications

UK afternoon broadcast to cover Europe and US.

Kinde new features in August

Claire Mahoney — Tue, 02 Sep 2025 01:39:38 +0000

Here’s what went out in August:

Support for Device authorization flow
Self-serve API keys for users and orgs
Team member roles (paid plans)
Import users in NDJSON format
Pricing table update and bug fixes
SDKs: iOS, Python, PHP, React, Nuxt, Go (coming soon)

Almost here:

Self-serve SSO connections
Kinde CLI

Full details are available in the latest Release Notes. Subscribe to hear things first.

💬 Join the Kinde community on Slack or Discord

Office hours in the UK

Claire Mahoney — Tue, 26 Aug 2025 07:04:42 +0000

Hey folks

Two of our best and brightest at Kinde are holding "office hours" this week in the UK.

Join them Thursday, 28 August.

4:30–5:30pm BST (UK)
5:30–6:30pm CEST (Europe / Africa)
11:30am–12:30pm EDT (US East)
8:30–9:30am PDT (US West)
1:30–2:30am AEST (Australia, soz)

Watch the team demo features, do walk throughs, offer advice, and help you get creative with how you use Kinde.

You can request topics ahead of time

Stuff we shipped in July

Claire Mahoney — Tue, 05 Aug 2025 23:38:54 +0000

Here’s what went out in July:

Scope M2M apps to an organization
Support for Twilio for SMS MFA
New security workflows
Updates to SDKs Java, Python, and React (a big one)
A few bug fixes

Full details are available in the latest Release Notes. Subscribe to hear things first.

Kinde support

🤖 AI support. Type @kindeAI to access 24/7 global support in the #ask-kinde-ai channel in Kinde Slack or Discord.

💬 Ask the Kinde team in the #support channels in Slack or Discord

✋🏼 Request a feature

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What if AI lies about your product?

Claire Mahoney — Thu, 10 Jul 2025 05:53:18 +0000

A few days ago, one of our founders sent a brief Slack message and we all hit the panic button:

"[Common AI tool] believes Kinde doesn't support M2M tokens, nor that we have docs/SDK to support M2M"

WTF AI?

How could this be? Kinde has supported M2M apps for at least 2 years, as long as our Kinde APIs have been around at least. Our docs reflect this and are fairly clear about our capabilities: You can use M2M apps for our API, your own API, and even scope them to an org so you can adapt them for AI agents. You can quickly customize M2M tokens and do a whole load more.

But it gets worse...

The AI answer he referred to showed our auth capabilities compared to competitors in our sector, and we ended up ranking poorly against them. Some of the things it said we could not do, we definitely can do.

Where did this know-it-all AI get its info from? And what do we do about the lies?

Here's what we did

We told the AI it was wrong during the conversation and cited the source material proving it. It apologised (lol).
We checked where the info was located in our docs hierarchy and raised it a level. This matters in ways we were not aware of.
We reviewed the phrasing that the AI tool used and checked we had similar phrasing in our docs. (It is such a faithful mimic)
We updated the LLMs.text file that AI uses to scrape top level info from our site. (Tip: get AI to help write yours)

Lastly, we reassured our docs writer (who was feeling bad about the incident) that it was not a failure of content, but an opportunity to think about a new audience when architecting product information.

Did we change AI's mind?

Yeah. A bit. There was an improvement in the answer today. A shift in how accurately we were represented. It will probably be even better tomorrow.

Lessons learned

Regularly check how your business or product is perceived by AI in relation to competitors
Tell AI it is wrong and tell it why
Get fluent in how to structure content for AI (but don't just write for its benefit)
Buy a cup of strong coffee for your docs writer. They've probably got a bit of work to do. :P

June updates and roadmap

Claire Mahoney — Wed, 02 Jul 2025 06:31:03 +0000

In June we released billing (and some other stuff)

The big feature was billing, but it was not the only thing that went out.

All the billing things

Supporting B2B and B2C (and B2B2C)
Plan creation and management
Feature and pricing control
Stripe payment gateway integration
Pricing table builder (and support for multiple languages)
Billing webhooks and workflows
API billing management
Subscription upgrade and downgrade

Get started now

Self-serve portal for orgs and users

Your users and organizations can now self-manage their profile and other functions, such as plans and payments. It’s optional to set this up, and you can choose which functions your customers can manage.

Set up a portal for your orgs

Set up a portal for your users

New Account API for managing users via access tokens

Kinde now offers a frontend API called the ‘Account API’. You can surface data in the user’s access token that lets you to control the functions users can access, and how they see your product. Learn more.

New workflow triggers

Workflows let you control app actions and experiences for your users, based on specific triggers. Build them using your own code and systems.

Pre-user registration workflow trigger
Plan change trigger
Plan cancellation request

See the docs

SDK and dev tools

Updates to Kinde utilities and management packages
Update to all SDKs for billing
Special SDK updates for NextJS and Python.
Optimization for AI agents, including updates to llms.txt

Check GitHub for latest updates.

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Website | Docs | Videos

Hey devs, we're Kinde

Claire Mahoney — Mon, 30 Jun 2025 07:40:42 +0000

We're a fully integrated developer platform offering modern auth, user access management, feature flags, and billing solutions for engineers.

Use us to secure and monetize your product from day one. Build using one of our many SDKs, access everything you need via API, and bring your code into workflows and page designs.

We want to create a world with more founders - the way a developer would build it!

While this is all way above my abilities, there's something that rings so true about understanding more about thinking to build better AI, than just learning the code.

Claire Mahoney — Wed, 04 Jun 2025 05:51:52 +0000

Alireza Minagar

Jun 1 '25

🧠 From Brainwaves to Code: How Neuroscience Is Rewiring the Way We Build AI

#alirezaminagarmd #ai #machinelearning #neuroscience

Comments

2 min read

I hate FAQs and they might make AI dumb

Claire Mahoney — Fri, 30 May 2025 04:15:01 +0000

Personally I hate FAQs. I think they are a lazy way of presenting content. They are a black hole of information, with zero information scent and no context.

So it was really disappointing to find out that AI likes (even prefers) content in that format. A question with an answer. I get that LLMs like tight info relationships, but understanding those relationships in multiple contexts is AI's job. Providing the best smelling info scent is the mission. So why do I need to dumb down my content for AI?

There's this thing now called AEO and it's like SEO but for AI models. AI is more likely to surface the content that you write, if it's in a format AI likes to digest. FAQs are like cheese on toast apparently. Delicious and quick to make.

Forgive me if I have higher expectations of our new robot overlords. The content I make is structured, clear, well-expressed, mildly spiced, and made for every palate, human palates especially.

If we feed AI the same thing all the time, it's going to regurgitate the same back on us. And is never going to "learn" to get its nutrition from variety of foods. So if you see the terms "AEO" or "AIEO" don't believe the hype. Feed your AI a balanced diet, and not bread all the time.