DEV Community: doron levy

Upgrades for everyone!

doron levy — Thu, 23 Oct 2025 22:08:29 +0000

hospit-AI-lity is the platform

doron levy — Thu, 23 Oct 2025 02:12:18 +0000

hospit-AI-lity is the platform. Walt is the trainer. Next level travel training. Next level benefits. We need your feedback! Interact with Walt and let us know what you think. Access here: https://traveltechnologysolutions.net/EvalPortal/#haiy

Get acquainted with ClimAIteTRACK

doron levy — Thu, 23 Oct 2025 02:10:24 +0000

Get acquainted with ClimAIteTRACK, a new insurance revenue management tool from TTS. ClimAIteTRACK delivers 2 important benefits for insurance businesses. More details or get an EAG for any location and let us know what you think. Access here: https://traveltechnologysolutions.net/EvalPortal/#ctrack

hospit-AI-lity is the platform. Walt is the trainer. Next level travel training. Next level benefits. We need your feedback! Interact with Walt and let us know what you think. Access here: https://traveltechnologysolutions.net/EvalPortal/#haiy

doron levy — Thu, 23 Oct 2025 02:00:31 +0000

traveltechnologysolutions.net

Travel Tech Trends for Digital Nomads and Frequent Travelers

doron levy — Sun, 19 Oct 2025 17:05:39 +0000

More than 2 years removed from when global pandemic lockdown ended, travel is now back in growth mode as traffic and volumes surpass 2019 levels. Frequent travelers are now back in the market and in spite of Return To Office mandates, digital nomading gains in popularity with an estimated 80 million DN’s working around the world, away from their homebase. For those that criss cross the globe, staying connected and productive is mission critical and the latest tools and technology are quickly adopted to maintain that mission. From mobile apps, to device hardware to payment technologies, frequent travelers and digital nomads are setting tech trends in an effort to work and travel simultaneously. Evolving functionality in hardware, specifically mobile devices, enables individuals to effectively ‘work and play’ abroad, while those that ‘work and work’ abroad can stay connected and productive wherever the location.

Mobile Apps that Create Conveniences

Smartphone device usage during travel surges alongside passenger volume and traffic and expectations for benefits and conveniences from devices is high among device users. Some of the top apps for frequent travelers and digital nomads are:

Translation apps that can translate in real time using AI
Currency conversion apps that use instant market rates for reliable quoting
Expense tracking and reporting apps that can organize receipts centrally
Trip tracking apps that record vital trip details and statistics

Travel preferences have been shifting to more localized experiences that are ‘off the beaten path’ as overtourism takes over many major destinations and points of interest. Mobile trip tracking apps, such as PokkeTTREK, deliver detailed trip statistics and data recording while offering unique localized experiences through its one click Where Am I? function. Integrated mapping functions highlight trips cartographically and an in app media capture feature keeps trip pictures and videos organized and accessible. Get more details about PokkeTTREK here: https://pokkettrek.com/

Increasing Use of Digital Currencies

Digital currencies have been gaining traction in the travel industry as individuals look for cashless options and borderless payments to pay for transportation, accommodation and local services. Digital currencies, or cryptocurrencies, such as BITCOIN and ETHER are increasingly being used to pay for travel purchases with the category leading the way in acceptance among all industries. Crypto users have been known to spend 20-30% more per transaction and make faster purchasing decisions than those who use traditional methods of payment. The growing demographic of ‘crypto spenders’ creates new opportunities for small and midsize travel providers. By enabling cryptocurrency payments for travel purchases, travel businesses can access a new buying group that are eager to spend on travel and themselves. Enabling new payment technologies can be daunting but compact and lightweight technologies such as TripReMIT can be vertically integrated into any online or mobile portal, enabling cryptocurrency payments efficiently. TripReMIT works within the travel businesses branding and marketing schema for a seamless user experience. Get more details on the technology here: https://tripremit.com/

BLeisure Travel is Not a Spelling Error

A recent statistic from Navan indicated that 42% of respondents were planning a ‘bleisure’ trip 2025. Bleisure is not a misspelling and is a relatively new term in the travel landscape as travel consumers combine ‘business’ and ‘leisure’ aspects into one trip. This may take the form of extending a business trip by a few days to enjoy a certain destination to digital nomads who stay at a destination for months at a time. Today’s advanced mobile technology enables travelers to stay connected and productive anywhere in the world, making bleisure trips a practical and effective way to travel. Technology such as esims in modern smartphones ensure data connectivity almost anywhere and the continued evolution of laptops and peripherals enables high levels of productivity in small, sleek packages. The popularity of bleisure travel will continue to grow as work and performance expectations increase and mobile technology advances.

Staying Productive and Connected While Abroad

The need for effective and purposeful technology rises as investment in business travel is set to reach a record $1.57 trillion (USD) in 2025. Maintaining productivity and connectivity is essential for business travelers and utilizing mobile apps and the latest hardware ensures networking capabilities. High technology also elevates digital nomading as more ‘remote workers’ embrace the travel / work lifestyle. Trip tracking apps, such as PokkeTTREK can bring conveniences to travelers and travel businesses while advanced payment technologies such as TripReMIT enable business travelers and digital nomads payment options with digital currencies. Positive outlooks for business and bleisure travel demand and increasing mobile device option drives individual demand for travel technologies that offer significant conveniences that elevate experiences, while maintaining high levels of connectivity and productivity.

Data driven climate assessments

doron levy — Tue, 14 Oct 2025 21:59:03 +0000

Data driven climate assessments for better revenue and client relationship management from ClimAIteTRACK. Evaluation portal is NOW ONLINE. Take ClimAIteTRACK for a spin and get your own Environmental Assessment Grade (EAG) – Get access here: https://traveltechnologysolutions.net/EvalPortal/#ctrack

TTS Development Roundup: October 2025

doron levy — Sun, 12 Oct 2025 14:47:29 +0000

Travel growth continues to be robust in spite of US political turmoil and a sketchy global economic landscape. A recent UN Tourism statistic indicated that 690 million tourists traveled during the first 6 months of 2025, an increase of 33 million tourists over the same period in 2024. Ever growing demand for travel is also driving demand for technology as smartphone usage during travel ramps up adjacent to passenger volumes. A survey from BankMyCell suggested that 55.5% of leisure travelers check their mobile devices 1 to 5 times per hour. Increasing demand for apps is driving development of technology that fully utilizes the capabilities and connectivity of today’s smartphone devices. Travel Technology Solutions has several projects in the pipeline that deliver significant benefits to travelers and travel businesses. Read on for this month’s updates on current developments at TTS.

hospit-AI-lity and Walt Advance with New Improvements

We continue to improve and optimize Walt and the hospit-AI-lity training platform with additions to the current knowledge base, better file organization, document formatting and better use of intended vocabulary that is industry specific. Data loaders and vectoring scripts are being upgraded with more functionality and deeper graphing and embedding capabilities to improve and expand Walt’s response to user queries. We’ve introduced random Question and Answer capabilities so Walt will ask an industry related question at random times during the interaction. Sample training content mapping has begun and will be introduced to Walt on a unit by unit basis. The Large Language Model (LLM) that Walt uses will be migrated to a local box for evaluation as new training material is introduced. Walt’s production form will be in a mobile application and resources and LLMs will be tuned for mobile use in the field. Take Walt for a test drive and give us your feedback and suggestions. Get access here: https://traveltechnologysolutions.net/EvalPortal/#haiy

medTOUR+assist Gets Major Suggested Feature

Medical and wellness travel demand is set to grow significantly as medical travelers seek more affordable healthcare options abroad. Inflationary pressures and reduced capacity in Western countries is driving the demand for medical travel and medTOUR+assist is a mobile app that helps travelers plan and organize complex medical and wellness trips. medTOUR+assist maximizes the functionality of smartphones to deliver conveniences and relieve the stresses associated with medical travel planning. A recent suggestion from a Bluesky user made logical sense, enabling medTOUR+assist functionality in a desktop environment for those with visual or other impairments. The desktop application and mobile application would connect and all relevant data would be available on the device after completing the setup on the desktop device. We appreciated the feedback and have begun mapping out the desktop version of medTOUR+assist to work in conjunction with the mobile app. Design mockups will be available for evaluation soon (November 2025).

ClimAIteTRACK Evaluation Now Online

This year’s hurricane season continues to suggest that climate change is real and weather event severity and frequency is ramping up. For insurance companies, this is a major challenge as residential and commercial insurance claims continue to increase across the globe. ClimAIteTRACK is a new insurance data analytics tool that creates data driven climate assessments for specific areas. Using ‘machine learning methods’, advanced data acquisition and proprietary data analytics, ClimAIteTRACK generates an Environmental Assessment Grade (EAG) for a target area, with a specified report start date that businesses can use to optimize premium revenue and provide client facing transparency for those premium adjustments. Evaluation of ClimAIteTRACK is now online and we welcome your feedback on the technology. Get access to the evaluation here: https://traveltechnologysolutions.net/EvalPortal/#ctrack

Technology for Growing Markets

With mobile use before, during and after travel on the rise, demand for apps and technology ramps up alongside. Another project by TTS is PokkeTTREK, a mobile trip tracking app that maximizes device functionality and delivers benefits to the traveler and travel businesses with enhanced preference and trend insights. Cryptocurrency continues to gain traction in the payment market and TripReMIT is a lightweight, embeddable technology from TTS that enables small and midsize travel providers the ability to accept major cryptocurrencies for travel purchases. Travel businesses that provide an option for assets such as BITCOIN, can open up new demographics and buying groups for their brands. Developing technologies is an evolution and we are always looking for feedback from the public on our systems and platforms. Evaluations for hospit-AI-lity and ClimAIteTRACK are available and we appreciate user and public feedback. Please visit the sites for access to the evaluations.

TTS Development Roundup: September 2025

doron levy — Sun, 05 Oct 2025 14:00:19 +0000

The travel industry has always been quick to adopt new technology in both the consumer and operational side of the business. From the very first Kodak cameras that appeared in the late 1800s to today’s highly capable smartphone devices, travelers have embraced technology that offers real benefits and elevates the overall travelling experience. A recent survey from Hilton indicated that 76% of global travelers look for branded mobile applications that reduce the stresses associated with planning and executing travel. As smartphone technology evolves, so do traveler expectations. In 2023, 68% of traffic for travel and hospitality websites were rendered on mobile devices as the preference for smartphone use before and during travel continues to grow alongside device capabilities. AI is one of the more recent trends in travel with the industry embracing the technology with open arms along many facets of the business. Travel Technology Solutions has projects in process that harness the capabilities of mobile devices to extend benefits and conveniences to both travelers and travel businesses.

Simplifying Medical Travel with medTOUR+assist

The medical tourism market continues to ramp up as increasing costs drive consumers to more affordable health care options abroad. Market valuation is expected to reach $35.9 billion (USD) by 2032, more than tripling 2022’s totals. Researching and planning medical travel has its own layers of complexity and can increase stress levels and anxiety of travel consumers exploring those options. medTOUR+assist is an indev mobile app from TTS that aims to simplify the complexities of medical travel planning and organization while increasing peace of mind to the user. Some core functions of medTOUR+assist are:

Appointment reminders and calendar organization
Before and after healthcare checklists
One touch access to local healthcare resources and facility navigation
Notification controls for key events
Document storage and retrieval
Trip tracker functionality for transportation and accommodations

Mobile device capabilities have evolved and medTOUR+assist harnesses the functionality to deliver significant conveniences and benefits to medical and wellness travelers. Please visit the medTOUR+assist microsite for more information and downloads. Online evaluation expected by late November 2025.

PokkeTTREK Helps Travelers and Travel Businesses

Technology and travel has had a solid relationship and in this era, mobile devices are the must-have go-to travel accessory. Advanced connectivity and extended functionality makes smartphones a primary choice for travel research, organization, purchases, media collection and of course, the latest information with just a few clicks. PokkeTTREK is an all in one travel application that tracks vital trip statistics, provides mapping visualizations, organizes important travel information and has a built in media device that captures images and videos directly within the app. In addition to the benefits and conveniences to travel users, PokkeTTREK has a secondary mission to provide significant marketing benefits to travel businesses. Travel is a highly preferential business and PokkeTTREK can provide valuable marketing data from user interactions with the app. Travel brands with ‘captive audiences’ can benefit from PokkeTTREK’s insights through its modular design and white labeling possibilities. Visit the PokkeTTREK microsite for more details and evaluation mock-ups. Online and interactive evaluations expected in early November, 2025.

Opening New Markets with TripReMIT

The travel industry has always been quick to adopt new technologies, especially when it comes to online and digital payments. With most travel business occurring online through websites or mobile apps, having the latest payment technology is crucial, even more so for small and midsize travel operations. The current payment landscape sees increasing adoption of cryptocurrencies as a payment type and for travel businesses, accepting crypto could open up a brand new demographic and buying group. TripReMIT is a vertically integrated technology that enables small and midsize travel providers the ability to accept BITCOIN and ETHER (the currency based on the ETHEREUM network). For a growing base of travel consumers, crypto is used exclusively and statistics have suggested increased loyalty, patronage and spending among vendors that accept cryptocurrency as a payment type. TripReMIT is an all in one solution that provides user facing elements, payment API generation, webhook messaging and engagement / resolution with the payment gateway. On the backend, TripReMIT delivers customizable reporting and payment notifications as well as user preference data and event logging. A cold wallet interface gateway allows users to directly connect their cold storage crypto devices adding another secured payment option. Redundant blockchain checks ensure transactions are fulfilled, complete and secured. Visit the TripReMIT microsite for more information and details. Payment model scripting is in progress (Sep 2025).

Technology That Solves Problems and Delivers Benefits

The travel industry has recovered from global lockdowns and is back on the growth track as both leisure and business travel finally surpass pre-pandemic levels. In spite of a changing political landscape, travel demand edges higher and with it, mobile device usage. Smartphones are now the go-to technology for trip planning, research and purchasing as well as use during travel. TTS is developing 3 key technologies that elevate traveler experiences and bring significant benefits to travel businesses. For more information on these projects, please visit the TTS Media Center for access to media, downloads and platform microsites. Access to live evaluation samples for hospit-AI-lity and ClimAIteTRACK are also available through the Media Center.

TRAVEL INDUSTRY UPDATE: Rapid Adoption of AI Technology Continues in All Facets of the Business

doron levy — Sun, 05 Oct 2025 13:58:45 +0000

Travel and technology have always had a highly connected relationship as the industry is always on the lookout to improve operations, elevate experiences and reduce overhead. The travel industry has always been quick to implement new technologies and 2 recent tech milestones, household use of the internet and mass adoption of smartphone devices, have permanently changed the way travel business is conducted. The next ‘big thing’ for travel is already here and adoption of AI based technologies within the travel industry continues at high speed as both the operational and consumer sides of travel benefit from artificial intelligence methods and systems. Overall investment across all industries in AI based technologies is expected to surpass $3 trillion (USD) over the next 3 years. Controversial or not, the travel industry is fully embracing AI tech and real world travel consumer preferences are also shifting towards the technology.

AI Improves the Backend

The rapid adoption of new technologies in the travel industry is usually attributed to optimizing a ‘high overhead’ business where even the smallest efficiency can amount to large savings in money and time, the 2 most valuable resources for travel businesses. AI technology continues to prove itself valuable on the operational side of the business with high speed processing of data and fast execution and automation of tasks. Transportation providers are using AI to better plan service schedules, manage asset maintenance and run inventory processes more efficiently. The push towards document free, or ‘paper free’ travel continues with many airports and transportation terminals adopting facial and biometric technologies to improve passenger experience and reduce processing times. These technologies use AI in the backend for security comparisons and identity matching. Travel businesses are adopting new marketing technologies to strategize and effectively deploy marketing elements based on data and insights from AI. The travel industry is continually looking for new ways to save time and money and the evolution of AI has touched every facet of the operational side of the travel business.

A Preferred Way of Doing Business

AI technology is creating seismic shifts in the consumer facing part of the business. The technology’s high level of engagement, 2 way interactivity and language comprehension make it a practical customer service tool and can provide extended travel planning, research and purchasing benefits to travel consumers. Travel consumers are showing preferences for these ‘concierge-like’ services and a recent survey of travel consumers by Accenture indicated that 80% of respondents use AI tools in travel planning and purchasing for hotels, airlines and other travel services. Capabilities of AI powered travel tools are also increasing with some platforms able to reserve, purchase and confirm an entire trip in one user interaction. While leisure travelers lean towards the more immersive AI experience, businesses and corporate travel planners are seeking efficiencies and savings through AI’s powerful task automation and search abilities. Travel planners can now input just the details to generate a full travel itinerary complete with price comparison and potential savings through other presented travel options.

AI Overcomes a Lingering Challenge

A lingering challenge for the travel industry is the potential for service and quality gaps, caused by vacancies or lack of training in guest facing service teams. Travel providers depend on guest perspectives and opinions for reputational and extended marketing opportunities. Negative guest experiences caused by these service gaps can have negative effects on branding and public perception of the business. AI powered training tools can provide a much faster and more effective way to train travel workers, ensuring they have the skills and habits they need to perform at a higher level. hospit-AI-lity is a new training platform from TTS and utilizes the latest in large language model comprehension and data processing to deliver specific and proprietary training content to new travel workers. The dynamic data handling methods used by hospti-AI-lity extends functionality to upskilling and developing current workers, improving their own capabilities and performance. Walt, the lead training agent, is in evaluation mode and online, ready to answer questions regarding travel guest services. Take Walt out for a spin and let us know what you think. Get access here: https://hospit-ai-lity.com/HAIY_Sample_Model_Portal/

Hype or The Next Travel Technology Revolution

The travel industry has gone through seismic shifts over the last 3 decades as global usage of the internet and smartphone devices increases year after year. These advances have completely changed the way the industry operates but the latest innovations in AI based technology are set to make even bigger changes in the way travel businesses operate and interact with their customers. AI has proven valid and functional in every facet of the travel business, from high density backend operations of global transportation companies to consumer facing concierge type planning services offered by some of the largest hotel and resort brands. In a business where guest services are a critical part of the experience, travel training speed and effectiveness has been elevated with AI based tools and platforms that deliver those essential guest service skills with greater impact. With the continued investment into AI infrastructure, the hype of AI is real as the technology becomes a regular part of daily life.

TTS Development Roundup: September 2025

doron levy — Sun, 28 Sep 2025 13:00:02 +0000

Simplifying Medical Travel with medTOUR+assist

Appointment reminders and calendar organization
Before and after healthcare checklists
One touch access to local healthcare resources and facility navigation
Notification controls for key events
Document storage and retrieval
Trip tracker functionality for transportation and accommodations

PokkeTTREK Helps Travelers and Travel Businesses

Opening New Markets with TripReMIT

The travel industry has always been quick to adopt new technologies, especially when it comes to online and digital payments. With most travel business occurring online through websites or mobile apps, having the latest payment technology is crucial, even more so for small and midsize travel operations. The current payment landscape sees increasing adoption of cryptocurrencies as a payment type and for travel businesses, accepting crypto could open up a brand new demographic and buying group. TripReMIT is a vertically integrated technology that enables small and midsize travel providers the ability to accept BITCOIN and ETHER (the currency based on the ETHEREUM network). For a growing base of travel consumers, crypto is used exclusively and statistics have suggested increased loyalty, patronage and spending among vendors that accept cryptocurrency as a payment type. TripReMIT is an all in one solution that provides user facing elements, payment API generation, webhook messaging and engagement / resolution with the payment gateway. On the backend, TripReMIT delivers customizable reporting and payment notifications as well as user preference data and event logging. A cold wallet interface gateway allows users to directly connect their cold storage crypto devices adding another secured payment option. Redundant blockchain checks ensure transactions are fulfilled, complete and secured. Visit theTripReMIT microsite for more information and details. Payment model scripting is in progress (Sep 2025).

Technology That Solves Problems and Delivers Benefits

ClimAIteTRACK UPDATE: DPPM and the Evaluation Portal Now Online

doron levy — Sun, 21 Sep 2025 13:00:01 +0000

Climate change is a real problem and to say it affects everybody and everything is an understatement. The topic itself is controversial and has unfortunately become politicized but there is no argument from the insurance industry as the effects of climate change have directly impacted the way insurance companies do business. The NOAA in the US has predicted ‘above average’ hurricane activity for 2025 and their predictions of size and severity of the recent hurricane Erin were on the money. Speaking of money, insurance companies continue to bear the brunt of these storms with increasing payouts for claims along commercial and residential policies. Technology cannot control the weather but insurance companies can utilize technology as an effective tool to strategize, mitigate and even build stronger client connections in the face of constant environmental and weather challenges.

The Technology

ClimAIteTRACK is an algorithmic technology that provides extended and advanced data analytics and insights for climate related metrics in a particular region. Through API calls, ClimAIteTRACK acquires relevant historical and current weather data that can be specified by:

City, state or provincial region
Country
Zip, postal and post codes for the US, Canada and the UK
Latitude and Longitude

Based on the desired inputs, ClimAIteTRACK collects specified data over different time scenarios, creates readable documents, cleans acquired data and sets data up for the analytics process. Values are applied through proprietary formulas, generating results and ultimately, the Environmental Assessment Grade (EAG). The EAG provides a clear and distinct ‘climate picture’ of the specified area that insurance companies can utilize to better strategize revenue management and maintain brand equity. The EAG is presented visually and can be vertically integrated into any client facing system or element. ClimAIteTRACK is designed with flexibility and both data and algorithmic processes can be dynamically adjusted to better suit the insurance business or area it serves.

The Mission

ClimAIteTRACK is an assistive and analytical tool for insurance companies to help navigate through the adverse effects that climate change has on the insurance industry. Insurance businesses can utilize ClimAIteTRACK’s powerful functionality and capabilities for two significant business benefits:

Provide premium guidance and revenue management insights that can help mitigate losses and increase client revenue intake through upward premium adjustments
Build brand confidence by offering clear transparency localized climate risk back to the client through marketing elements such as monthly or yearly bills and similar types of B2C communications

Premium revenue has become a focus for both residential and commercial insurance providers as weather severity ramps up losses and claims. With no real short or medium term solution for the climate and increasing severe weather events, ClimAIteTRACK uses technology to help insurance companies work through and manage the current environmental and business landscape.

The Dynamic Premium Pricing Model

ClimAIteTRACK data analytics can be effective in implementing a Dynamic Premium Pricing Model (DPPM) where monthly or quarterly client premiums can be dynamically set based on current climate risk. ClimAIteTRACK analytics can be run against regions as needed and calculatory functions and weather metrics can be optimized for more frequent EAG requests and DPPM applications. DPPM is another opportunity to increase premium revenues while offering full transparency to clients. With the changing environmental landscape, exploring and utilizing unique billing and accounting processes can help insurers mitigate losses and increase revenue and profitability. DPPM recommendations can be suggested by ClimAIteTRACK, making it an all in one solution for dynamic pricing and revenue management.

ClimAIteTRACK: A New Tool for the Insurance Industry

There is no denying climate change in the insurance sphere as the industry is suffering the effects first hand through increasing claims from severe weather and other environmental damage. Insurance companies can adopt algorithmic technologies to mitigate some of the effects of increasing severe weather events and ClimAIteTRACK delivers essential functionality and significant benefits to the industry. Real time and historic weather metric analytics provides a clearer ‘environmental’ picture of a certain location that insurance businesses can use to better manage revenue streams while client facing elements provide transparency and build brand confidence among those clients. The ClimAIteTRACK evaluation portal is now online and we welcome try outs of the technology. Get access here: https://climaitetrack.com/ClimAIteTRACK_Sample_Portal/.

hospit-AI-lity UPDATE: Walt Gets Some Upgrades

doron levy — Sun, 14 Sep 2025 13:00:24 +0000

The travel industry continues post lockdown recovery in spite of significant decreases in US bound travel. IATA recently reported that global passenger demand was up 4%, even with challenges facing US tourism. Those challenges may be related to the political landscape reinforcing the thinking that they may be short term and the US could be back in business after changes in government. Even with the rosy outlook, travel providers know how competitive the travel marketplace is and guest experiences could be the differentiator among brands. Those valuable guest experiences are created by frontline staff, the face of the business. Effective training of frontline teams has always been a monumental challenge for travel businesses but their skill sets and abilities have such significant impacts on the overall guest experience and brand perception. Evolution in technology has created better tools and platforms for training entry level travel workers, delivering essential and advanced guest service skills more effectively and at a much faster pace than traditional methods of training.

hospit-AI-lity Takes Travel Training to the Next Level

Travel is a fast paced industry and having weakness along the frontlines can have detrimental effects to overall guest experience and brand reputation. In a very crowded marketplace where preferences and guest perspectives carry a lot of weight, travel businesses cannot afford to have unskilled or unproductive individuals in those frontline teams. This is where hospit-AI-lity comes in. By delivering essential and advanced guest service skills and organizational habits at a much faster pace, travel new hires will acquire the training and methods they need to provide elevated guest service experiences on a consistent basis and from DAY ONE. hospit-AI-lity uses powerful AI based technology to retrieve relevant and proprietary training content and teaches new hires basic, intermediate and advanced communication and engagement skills through a more meaningful and interactive process. hospit-AI-lity extends functionality through its retrieval and data loading process and can be upgraded and optimized for reskilling and ongoing individual development. Frontline staff are the face of the travel brand and ensuring they have the skills, organizational habits and resources they need to do their jobs at a high level is critical in maintaining brand equity as well as improving financial facets of the travel business.

Optimization and Upgrades in the Backend

Introducing Walt, the interactive portal and lead training agent for the hospit-AI-lity platform. Although just starting out, we’ve upgraded Walt’s knowledge base with extended documentation and advanced file management that ensure fast and complete data retrieval, vectorization and accurate outputs to queries. Large language model prompts have been fine tuned to give Walt a more user friendly approach and style with the eventual move to a localized LLM in the near future. Data loaders and tokenizers have also been optimized up with slight changes to the mechanics of those tasks, resulting in faster data acquisition and cleaner embedding and vectorizing. Walt’s evaluation interface has also been streamlined for a much more visually appealing GUI and more user friendly functionality. Watch for more technology improvements as we move the model to a local box server that will enable access to Walt’s evaluation portal on demand.

What’s Next for Walt?

Walt will become the go to training tool for travel workers and is designed for the fast paced environment that is the travel business. After successful local LLM implementation and testing, the hospit-AI-lity mobile app will be the main access point for Walt and future training content. Mobile apps are a practical method for delivering Walt’s functionality with handheld and tablet devices, the key hardware tools for hospit-AI-lity’s training platform. Within the mobile app, Walt will have full voice and audio input / output capability, increasing engagement and interaction with the travel worker. Walt will also provide ongoing support to travel workers and can be utilized as a complete knowledge base when individuals have questions, need advice or want more information about a particular situation or scenario. After core training and transitioning, Walt can be used as a ‘pocket resource’ by frontline and guest facing teams, reducing time and effort in finding answers and ensuring only accurate information is delivered.

Evaluate Walt and Share Feedback

Travel is a fast paced business and gaps along the frontline can have negative impacts on guest experiences and brand reputation. Ensuring those frontline teams are fully trained and ready to engage is critical in this highly competitive travel marketplace. hospit-AI-lity uses the latest in data management and user engagement technology to deliver a faster paced training flow and a deeper understanding of skills, duties and expectations. hospit-AI-lity gets new travel hires contributing faster and increases performance and capabilities of existing travel workers. Walt, the lead training agent for hospit-AI-lity is available for evaluation and is ready to answer your questions. Get access to Walt here: https://hospit-ai-lity.com/HAIY_Sample_Model_Portal/. We appreciate your comments and feedback on your interactions with Walt.