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    <title>DEV Community: Erkan Alaca</title>
    <description>The latest articles on DEV Community by Erkan Alaca (@erkan_alaca_0934c578871d0).</description>
    <link>https://dev.to/erkan_alaca_0934c578871d0</link>
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      <title>DEV Community: Erkan Alaca</title>
      <link>https://dev.to/erkan_alaca_0934c578871d0</link>
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    <item>
      <title>Finding where users get stuck or loop using only session logs</title>
      <dc:creator>Erkan Alaca</dc:creator>
      <pubDate>Sun, 28 Dec 2025 13:12:08 +0000</pubDate>
      <link>https://dev.to/erkan_alaca_0934c578871d0/finding-where-users-get-stuck-or-loop-using-only-session-logs-57k4</link>
      <guid>https://dev.to/erkan_alaca_0934c578871d0/finding-where-users-get-stuck-or-loop-using-only-session-logs-57k4</guid>
      <description>&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;I’ve been experimenting with a small tool that looks at raw session logs and tries to answer a very simple question:&lt;/p&gt;

&lt;p&gt;Where do users actually get stuck or loop in production systems?&lt;/p&gt;

&lt;p&gt;The input is intentionally boring:&lt;br&gt;
(session_id, timestamp, event)&lt;/p&gt;

&lt;p&gt;No rules, no heuristics, no domain-specific assumptions.&lt;/p&gt;

&lt;p&gt;From this, the tool highlights three things:&lt;/p&gt;

&lt;p&gt;• Sticky states — places users tend to get stuck&lt;br&gt;&lt;br&gt;
• Behavior loops — repeating paths users cycle through&lt;br&gt;&lt;br&gt;
• Transit states — places everyone passes through, but don’t linger  &lt;/p&gt;

&lt;p&gt;Below is an example output generated from a real public-sector website click log.&lt;/p&gt;

&lt;p&gt;=== Behavior Loop Analyzer ===&lt;/p&gt;

&lt;p&gt;Sticky States (users get stuck here):&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;mijn_online_trainingen
&lt;/li&gt;
&lt;li&gt;wdo_014543
&lt;/li&gt;
&lt;li&gt;ontwikkel-uzelf
&lt;/li&gt;
&lt;li&gt;uitkering-aanvragen
&lt;/li&gt;
&lt;li&gt;ontslag
&lt;/li&gt;
&lt;li&gt;tips-vacatures-bij-cv
&lt;/li&gt;
&lt;li&gt;handleiding
&lt;/li&gt;
&lt;li&gt;PORTAL.wwsec_app_priv.logout
&lt;/li&gt;
&lt;li&gt;zoeken
&lt;/li&gt;
&lt;li&gt;opleiding-zoeken
&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Behavior Loops (repeating patterns):&lt;br&gt;
(Note: shown as-is; in practice the most frequent sub-loops can be surfaced.)&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;vragenlijst-uwv → foutopgetreden.html → vacatures → mijn_bewijs_van_inschrijving → mijn_documenten → Portal (ignore_request_page) → inschrijven → home → taken → wijziging_doorgeven → mijn_agenda → aanvragen-ww → vacatures_zoeken → zoekBeroep → mijn_werkmap → mijn_berichten → mijn_cv → zoekAantalIndicatief → wdo212395 → mijn_tips → mijn_sollicitaties → vacatures_bij_mijn_cv → wdo211812 → ww → werkmap&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Transit States (frequent pass-through):&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;mijn_cv
&lt;/li&gt;
&lt;li&gt;taken
&lt;/li&gt;
&lt;li&gt;vacatures_bij_mijn_cv
&lt;/li&gt;
&lt;li&gt;vacatures_zoeken
&lt;/li&gt;
&lt;li&gt;aanvragen-ww
&lt;/li&gt;
&lt;li&gt;home
&lt;/li&gt;
&lt;li&gt;mijn_berichten
&lt;/li&gt;
&lt;li&gt;inschrijven
&lt;/li&gt;
&lt;li&gt;mijn_sollicitaties
&lt;/li&gt;
&lt;li&gt;mijn_werkmap
&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;What stood out to me was how error pages (like “foutopgetreden.html”) naturally appear inside long user loops, without explicitly looking for errors.&lt;/p&gt;

&lt;p&gt;I’m not trying to sell anything here — I’m genuinely trying to understand whether this kind of output is useful in real systems.&lt;/p&gt;

&lt;p&gt;So my question is simple:&lt;/p&gt;

&lt;p&gt;If this was generated from your production logs, would it help you say:&lt;br&gt;
“Ah — the problem is probably here”?&lt;/p&gt;

&lt;p&gt;I’d really appreciate honest feedback, especially from people dealing with production systems, observability, or UX issues.&lt;/p&gt;

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      <category>devops</category>
      <category>python</category>
      <category>opensource</category>
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