DEV Community: Gayathri Udayakumar

Ambulance application

Gayathri Udayakumar — Fri, 28 Jul 2023 07:31:22 +0000

The main aim is to save as many lives as possible during a medical emergency
During an emergency situation all a person can think of is calling an ambulance (Dial 108 Emergency Ambulance Service in India).The guy you call up insists you to find some other ambulance as his vehicle is pretty far from your place. When you try the other number, he says he will need at least 20 minutes to reach the spot.

The average response time taken to reach a patient in urban areas is around 14 minutes while in rural areas it is around 26 – 28 minutes. The total time taken by an ambulance from the time it is called is one hour two minutes- which is called the “Golden Hour”. Golden Hour includes the time the ambulance is called for, the patient is picked from the victim’s place, paramedic examining the patient, taking the patient to the hospital and admitting him to the hospital. The domain of Emergency medical Network is no longer limited to actual in-hospital treatment from arrival to stabilization. It has expanded to pre-hospital care and transportation.

The disadvantages of 108 services are as follows

Limited Coverage:
The service might not be available in all regions of the country, especially in remote and underserved areas. This limited coverage can result in delays in reaching patients in emergency situations.
Response Time:
Despite its best efforts, the 108 Emergency Ambulance Service may face challenges in meeting the target response time due to factors like traffic congestion, distance, or inadequate road infrastructure, particularly in urban areas.
Resource Allocation:
In some cases, there might be a shortage of ambulances or medical personnel, leading to delays in dispatching an ambulance to an emergency.
Training and Skill Level:
The effectiveness of emergency medical services heavily depends on the training and skill level of the ambulance staff. Ensuring that all personnel are well-trained and capable of handling diverse medical emergencies can be a challenge.
Misuse:
There have been instances of people misusing the emergency services for non-emergency situations, which can strain the resources and affect the availability of ambulances for actual emergencies.
Coordination with Other Healthcare Providers:
In complex emergency situations, seamless coordination with other healthcare providers and hospitals is crucial. Lack of effective communication and coordination can impact patient outcomes.
Funding and Sustainability:
Like any public service, the funding and sustainability of the 108 Emergency Ambulance Service can be a concern. Adequate financial support is necessary to maintain and expand the service to meet the increasing demand.

India is currently lagging behind other countries in terms of health care due to a shortage of fast health services. The primary explanation for this is a lack of technical implementation. To fix this question, we can implement a mobile-based ambulance service. This mobile application would revolutionize the way people use emergency services and make them more effective and reliable to an extent. The request for an ambulance works with only one tap on the button, and it will transmit a notification/request for an ambulance via GPRS to local ambulance drivers, with the user's information and location registered in the database (admin system). Any mobile consumer can benefit from the use of the Internet of Things and smartphone technologies. The application uses the Google Map Application Programming Interface (API) to plot details of the ambulance on Google Maps on the Client's cell phone, based on position data obtained from GPS hardware. The same functionalities can be extended to other facilities, making it easier for the customer to locate an ambulance.

There are few applications related to ambulance services

Medulance

is a platform which makes booking various types of ambulances very easy from within Delhi/ NCR region.

DIAL4242

has been built to deliver the best in emergency care to people across the nation through its ambulance services that is not only limited to emergencies, but can be used by a patient to schedule check-ups and appointments or simply to get home after being discharged from hospital.

Siren24

is a 24*7 Ambulance Booking Service platform. • Provides a quick and affordable ambulance at your doorstep. •

The disadvantages of these apps are

The service is provided within limited area
possibility of some individuals misusing ambulance booking apps by making false or unnecessary emergency calls, potentially diverting resources from genuine emergencies.
Delays in response time
Not trustable
Language barrier and so on
poor working condition

Bangalore comes second only to Delhi in the list of most accident-prone Indian cities. Figures suggest that while road accidents claim a life every 6 minutes in India, about 8,000 accidents happen every year in Bangalore alone. According to available data on deaths in accidents, about 60 percent of the deaths occur because, non-availability of medical aid like ambulance, first aid within the ‘golden hour’.

10 problem statements that the users face in their everyday life

Gayathri Udayakumar — Fri, 21 Jul 2023 13:45:08 +0000

1.Health and Wellness: Coping with health issues, maintaining a healthy lifestyle, and finding time for exercise.
2.Online Education Platforms: Students and learners face usability issues on online education platforms, affecting their overall learning experience.
3.Healthcare Appointment Scheduling: Healthcare platforms have cumbersome user interfaces for booking appointments, leading to confusion and potential delays in accessing medical services.
4.Mobile Payment Apps: Users find it challenging to navigate and understand the complex interfaces of mobile payment apps, leading to difficulties in making digital transactions.
5.Food Delivery Apps: Users experience frustrations with food delivery app interfaces that have limited search options and cumbersome checkout processes.
6.Weather Apps: Users encounter difficulties in understanding weather app interfaces, affecting their ability to plan daily activities based on accurate weather forecasts.
7.Travel Booking Websites: Travelers experience frustrations when searching for flights, hotels, or other services on websites that have cumbersome user interfaces.
8.Safety Concerns in Ride-Hailing Apps: Women may feel unsafe when using ride-hailing apps due to limited safety features and a lack of transparency in driver information.
9.Limited Parental Control Features: Some apps lack proper parental control options, leading to concerns about online safety and content exposure.
10.Complex Educational Apps: Youngsters encounter difficulties using educational apps with complicated user interfaces, hindering their learning experience.

10 best and 10 worst user experiences

Gayathri Udayakumar — Tue, 18 Jul 2023 08:09:11 +0000

10 best user experience

Google Pay: A widely used digital payment platform that offers a seamless and secure transaction experience.
Swiggy/Zomato: Food delivery apps that provide a convenient and efficient way to order food from a variety of restaurants.
Ola/Uber: Ride-hailing apps that have revolutionized the transportation industry by offering reliable and affordable cab services.
MakeMyTrip: An online travel portal that simplifies the process of booking flights, hotels, and holiday packages.
Amazon India: The e-commerce giant provides a vast selection of products, fast delivery, and excellent customer service.
IRCTC (Indian Railway Catering and Tourism Corporation): A user-friendly platform for booking train tickets, checking train schedules, and managing reservations.
Paytm: A versatile digital wallet that enables users to make payments, recharge mobile phones, book movie tickets, and more.
BigBasket: Online grocery platforms that offer a wide range of products with doorstep delivery, saving time and effort.
healthifyme: A healthcare app that allows users to find doctors, book appointments, and access their medical records.
BookMyShow: An online ticketing platform for movies, plays, concerts, and other events, offering a smooth booking experience.

10 worst user experience

Myntra: Users have reported issues such as incorrect product deliveries, delayed refunds, and challenges in navigating the app's interface, impacting the shopping experience.
Flipkart: Users have reported problems with canceled orders, delivery delays, and difficulty in getting refunds or replacements, affecting the overall shopping experience.
Amazon India: While generally well-regarded, users have experienced issues such as delayed deliveries, incorrect orders, and challenges in getting timely customer support.
Paytm: Users have faced difficulties in transferring funds, failed transactions, and inadequate customer support, leading to frustration and inconvenience.
IRCTC Rail Connect: The official Indian Railways app has been criticized for slow loading times, frequent errors, and difficulties in booking tickets, affecting the user experience.
OYO Rooms: Users have complained about unclean rooms, misleading pricing, and poor customer service, leading to dissatisfaction with the overall accommodation experience.
PhonePe: Users have reported issues with failed transactions, delayed refunds, and poor customer support, leading to a frustrating experience.
BHIM (Bharat Interface for Money): Users have encountered difficulties in linking bank accounts, frequent app crashes, and slow transaction processing times.
SBI Anywhere: The State Bank of India's mobile banking app has received negative feedback for its complex user interface, frequent login issues, and transaction failures.