DEV Community: Guy Beals The latest articles on DEV Community by Guy Beals (@guymorganb_). https://dev.to/guymorganb_ https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F966538%2F40dd6c9b-776d-4db7-ade5-2589f872b5f3.jpg DEV Community: Guy Beals https://dev.to/guymorganb_ en A few years later…I built a thing! A browser agent that solves Tier-1 IT helpdesk tickets — by actually clicking through a real web app, with a human reviewer. Walkthrough (chapters in the description): https://www.youtube.com/watch?v=uL1zU4HvZgc Guy Beals Sun, 26 Apr 2026 16:25:48 +0000 https://dev.to/guymorganb_/a-few-years-lateri-built-a-thing-a-browser-agent-that-solves-tier-1-it-helpdesk-tickets-by-4fa3 https://dev.to/guymorganb_/a-few-years-lateri-built-a-thing-a-browser-agent-that-solves-tier-1-it-helpdesk-tickets-by-4fa3 <div class="crayons-card c-embed text-styles text-styles--secondary"> <div class="c-embed__content"> <div class="c-embed__body flex items-center justify-between"> <a href="https://www.youtube.com/watch?v=uL1zU4HvZgc" rel="noopener noreferrer" class="c-link fw-bold flex items-center"> <span class="mr-2">youtube.com</span> </a> </div> </div> </div> agents ai automation showdev A few years later….I built a thing! A browser agent that solves Tier-1 IT helpdesk tickets — by actually clicking through a real web app, with a human reviewer. Walkthrough (chapters in the description): https://www.youtube.com/watch?v=uL1zU4HvZgc Guy Beals Sun, 26 Apr 2026 16:16:22 +0000 https://dev.to/guymorganb_/a-few-years-lateri-built-a-thing-a-browser-agent-that-solves-tier-1-it-helpdesk-tickets-by-b0g https://dev.to/guymorganb_/a-few-years-lateri-built-a-thing-a-browser-agent-that-solves-tier-1-it-helpdesk-tickets-by-b0g <div class="crayons-card c-embed text-styles text-styles--secondary"> <div class="c-embed__content"> <div class="c-embed__body flex items-center justify-between"> <a href="https://www.youtube.com/watch?v=uL1zU4HvZgc" rel="noopener noreferrer" class="c-link fw-bold flex items-center"> <span class="mr-2">youtube.com</span> </a> </div> </div> </div> agents ai automation showdev This weeks focus 🧘‍♂️ Guy Beals Thu, 16 Mar 2023 19:52:48 +0000 https://dev.to/guymorganb_/this-weeks-focus-jem https://dev.to/guymorganb_/this-weeks-focus-jem <p>Event handlers, more DOM scripting, helper functions, best practices for variable assignment scope, the Node.js environment and the uses for AJAX &amp; Objects and their properties 🫠</p> Focus this week: Guy Beals Tue, 28 Feb 2023 17:00:27 +0000 https://dev.to/guymorganb_/focus-this-week-5g1c https://dev.to/guymorganb_/focus-this-week-5g1c <p>Agile methods, practices and fundamentals. Growth mindset, keeping my nose in the JavaScript and jQuery manual.</p> 1st day Guy Beals Sun, 06 Nov 2022 05:23:37 +0000 https://dev.to/guymorganb_/1st-day-4epg https://dev.to/guymorganb_/1st-day-4epg <p>Today I found dev for the 1st time, I'm happy I made it here.</p> beginners webdev