More Than Software: How Door Soft Builds for Real Business Needs

Helpdesk Door Soft — Mon, 17 Aug 2026 06:09:21 +0000

Software can help a business run better, but only when it is built around the way that business actually works.

At Door Soft, our focus is not simply on developing software. We look at the business problem behind a requirement, understand the workflow, and work toward building a solution that can be useful in everyday operations.

Door Soft works on both business software products and custom software solutions. Our services include SaaS development, web development, mobile app development, desktop application development, UX design, quality assurance, and system analysis and design.

Our product work covers different business areas as well.

We have solutions for retail, restaurants, manufacturing, eCommerce, ISP & Cable TV, customer support, education, salons, tailoring and other business needs. Our products include Retail POS, Restaurant POS, Manufacturing Management Software, eCommerce ERP, AI-powered support ticketing and ISP & Cable TV Billing Software, alongside other industry-focused solutions.

The reason for working across these areas is not simply to create more products. Different businesses have different workflows, and software needs to reflect that.

A restaurant may need its ordering, tables, kitchen operations, inventory and payments to work together. A manufacturing business may need production, BOM, inventory, sales, supply chain, accounting and reporting connected within its operations. A retail business may need sales, purchasing, stock, customers and reporting to work in one system.

These are not just software features. They are parts of a business's daily workflow.

That is why we try to approach development from the business side first.

Alongside our products, Door Soft also works on custom software projects for different requirements. Our work is not limited to Bangladesh either. We provide services to both local and international businesses, working across different markets and business environments.

We are also continuing to explore AI and business automation, with an interest in making newer technologies more practical for everyday business operations.

For Door Soft, growth is not only about selling software or completing individual projects.

It is about solving meaningful business problems, creating value, building trust and developing long-term relationships with the businesses we work with.

That is the direction we are taking.

Understand the need.
Build around the workflow.
Create practical solutions.
Keep improving.

Our goal is to grow beyond being known simply as a software development company and become a business automation partner that businesses can rely on.

Explore Door Soft and our products and services: https://doorsoft.co/

DoorSoft #BusinessSoftware #SoftwareDevelopment #BusinessAutomation

SelfDine AI: Building an AI-Powered Restaurant Ordering System

Helpdesk Door Soft — Wed, 12 Aug 2026 10:08:55 +0000

We are currently working on SelfDine AI, a restaurant POS platform with an integrated AI-powered guest ordering chatbot.

The goal is to connect the customer ordering experience with the restaurant's daily operations—from menu discovery and ordering to kitchen coordination, payments and reporting.

AI-Powered Guest Ordering

The guest chatbot allows customers to search the menu using natural language, get recommendations, manage their cart and complete checkout.

It also supports customer preferences such as cuisine, dietary restrictions, spice level, protein choice, flavor profile and allergies.

How the AI Search Works

Instead of relying on one search method, the chatbot uses a tiered approach:

Intent classification
Fuzzy search
Vector search
Semantic / AI profile search
LLM fallback

The recommendation system can also consider factors such as budget, customer profile, weather, meal time, kitchen load and conversion probability.

Connecting AI With Restaurant Operations

SelfDine AI also connects the guest experience with restaurant operations.

A customer can scan a table QR code and enter an AI ordering session. After the order is placed, it can move through staff confirmation and kitchen preparation.
The platform also includes POS, menu management, inventory, payments, table management, kitchen and waiter operations, staff management, dashboards and reports.

Current Project Scale

The documented codebase currently includes around 61 controllers, 61 models and 165 service classes. The frontend contains approximately 211 pages across different modules.
The technology stack includes Laravel 11, Vue 3, MySQL, Laravel Sanctum, and AI/LLM technologies including OpenAI, Ollama and Groq.

We are continuing to work on SelfDine AI and improve how AI can fit into practical restaurant workflows.

The focus is simple: make restaurant ordering more intelligent, personalized and connected.

DEV Community: Helpdesk Door Soft

More Than Software: How Door Soft Builds for Real Business Needs

DoorSoft #BusinessSoftware #SoftwareDevelopment #BusinessAutomation

SelfDine AI: Building an AI-Powered Restaurant Ordering System