The latest articles on DEV Community by Ishu (@ishukushwah). https://dev.to/ishukushwah https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3440316%2Fb9413c6f-229f-49d1-953b-a7f262175eb6.png https://dev.to/ishukushwah en Ishu Tue, 18 Aug 2026 07:06:04 +0000 https://dev.to/ishukushwah/from-it-technician-to-cloud-devops-my-journey-has-just-begun-flh https://dev.to/ishukushwah/from-it-technician-to-cloud-devops-my-journey-has-just-begun-flh <h1> From IT Technician to Cloud &amp; DevOps: My Journey Has Just Begun </h1> <p>Hi DEV Community! </p> <p>This is my very first post here, even though I've been part of this community for over a year (yes, I just unlocked the <strong>One Year Club</strong> badge and realized I never actually <em>posted</em> anything ). So let's fix that.</p> <h2> Where I'm starting from </h2> <p>I'm currently pursuing my <strong>BCA</strong>, and alongside my studies, I work as an <strong>IT Technician</strong> — a role I've been in for about <strong>1.5 years now</strong>. My day-to-day involves troubleshooting systems, handling support tickets, and keeping things running smoothly for end users.</p> <p>It's a solid job, and it's taught me a lot about how infrastructure actually behaves in the real world — not just in theory. But somewhere along the way, I realized I wanted to go <em>deeper</em>. I didn't just want to fix systems when they broke; I wanted to understand how to build, automate, and scale them.</p> <p>That's what pulled me toward <strong>Cloud and DevOps</strong>.</p> <h2> Why AWS and DevOps? </h2> <p>A few reasons, honestly:</p> <ul> <li> <strong>IT support gave me the "what."</strong> DevOps is teaching me the "why" and "how" — why systems fail, how automation prevents that, and how infrastructure can be designed instead of just maintained.</li> <li> <strong>AWS is everywhere.</strong> Almost every company I look at, big or small, is running something on AWS. Learning it felt like the most practical next step.</li> <li> <strong>I like fixing things at the root.</strong> DevOps culture — automating repetitive tasks, catching issues before they become incidents — matches how I already think as a support technician, just at a bigger scale.</li> </ul> <h2> What I'm learning right now </h2> <p>I'm currently getting hands-on with:</p> <ul> <li> <strong>Core AWS services</strong> — EC2, S3, IAM, and VPC fundamentals</li> <li> <strong>Linux</strong> — because almost everything in this ecosystem runs on it</li> <li> <strong>Git &amp; GitHub</strong> — version control basics and workflows</li> <li> <strong>Docker</strong> — understanding containers and why they matter</li> <li> <strong>Shell scripting</strong> — automating the small repetitive stuff first</li> </ul> <p>Nothing fancy yet. I'm deliberately going slow and making sure I actually <em>understand</em> each piece instead of rushing to collect certifications.</p> <h2> The honest part </h2> <p>Balancing a full-time IT job, BCA coursework, and self-learning AWS/DevOps is not easy. Some days I only get 30–45 minutes to study. But I've learned that consistency beats intensity — a little bit of hands-on practice every day adds up faster than I expected.</p> <p>I'm also learning to embrace not knowing things. Coming from support, I was used to having answers. In DevOps, I'm often the one Googling errors at 11 PM — and that's okay. It's part of the process.</p> <h2> What's next </h2> <p>My near-term goals:</p> <ol> <li>Get comfortable enough with AWS to build small real projects (not just tutorials)</li> <li>Learn CI/CD basics with GitHub Actions or Jenkins</li> <li>Eventually move from "IT Technician" to a Cloud/DevOps role.</li> </ol> <p>I'll be documenting this journey here on DEV — the wins, the confusing errors, and everything in between. If you're on a similar path (support/helpdesk → DevOps/Cloud), I'd genuinely love to connect and swap notes.</p> <p>Thanks for reading my first post — more (and hopefully more technical) ones coming soon!</p> devops aws beginners career