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    <description>The latest articles on DEV Community by James Robin (@jamesrobin).</description>
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      <title>I cross-examined my AI intake agent. ⚖️</title>
      <dc:creator>James Robin</dc:creator>
      <pubDate>Mon, 05 Oct 2026 05:03:08 +0000</pubDate>
      <link>https://dev.to/jamesrobin/i-cross-examined-my-ai-intake-agent-n8p</link>
      <guid>https://dev.to/jamesrobin/i-cross-examined-my-ai-intake-agent-n8p</guid>
      <description>&lt;p&gt;I put our AI intake agent on the stand to see if it would crumble under cross-examination. ⚖️&lt;/p&gt;

&lt;p&gt;Here’s how it went:&lt;/p&gt;

&lt;p&gt;Me: "Do I have a case?"&lt;br&gt;
AI: "I can’t give legal advice—but I can schedule you with an attorney by 9 AM."&lt;/p&gt;

&lt;p&gt;Me: "What if a caller is crying or upset?"&lt;br&gt;
AI: Stays calm, asks two quick qualifying questions, books the consult.&lt;/p&gt;

&lt;p&gt;Me: "What were you doing at 3 AM?"&lt;br&gt;
AI: Answering calls and booking three new clients while the firm slept.&lt;/p&gt;

&lt;p&gt;No objections here.&lt;/p&gt;

&lt;p&gt;The skit in this video is just for laughs, but the answers are 100% real features we built into Warmlane to keep law firms from missing calls (and revenue).&lt;/p&gt;

&lt;p&gt;What’s the toughest question you’d throw at an AI agent on the stand? 👇&lt;/p&gt;

&lt;p&gt;Want to test it out? Call our live demo line anytime at +1 (218) 683-6315, or start a 14-day free trial at warmlane.io (we’ll even handle the set-up for you).&lt;/p&gt;

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      <category>ai</category>
      <category>productivity</category>
      <category>automation</category>
      <category>agents</category>
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