The latest articles on DEV Community by Greg Bessoni (@jarni_ai). https://dev.to/jarni_ai https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3465945%2F20802647-b096-4532-8024-b8f448c320e3.jpg https://dev.to/jarni_ai en Greg Bessoni Mon, 01 Sep 2025 22:03:37 +0000 https://dev.to/jarni_ai/jarni-ai-real-time-voice-ai-platform-5djk https://dev.to/jarni_ai/jarni-ai-real-time-voice-ai-platform-5djk <p>AI voice assistants that answer, support, and analyze calls in real-time boosting revenue, reducing missed calls, and making your live team 10× more effective.</p> <h2> What does our product do? </h2> <h3> Jarni AI offers three core modules: </h3> <ul> <li><p><strong>Answering Assistant (Autopilot)</strong>: A real-time voice AI that answers inbound calls 24/7, qualifies leads, books appointments, answers FAQs, and transfers important calls to live agents.</p></li> <li><p><strong>Call Companion (Copilot)</strong>: An agent-side tool that provides live transcription, real-time prompts, objection handling suggestions, and automatic call summaries during and after calls.</p></li> <li><p><strong>QA Automation</strong>: Automatically reviews 100% of calls, flags coachable moments, scores performance, and provides insights to managers without needing manual review.</p></li> </ul> <h2> Who is it for? </h2> <h3> Jarni is built for: </h3> <ul> <li>Sales and support teams handling high call volume</li> <li>Call centers, medical offices, property managers, home services, and enterprise reps</li> <li>Companies that want to answer every call, improve conversion, and train reps faster</li> </ul> <h2> What problem does it solve? </h2> <ul> <li>Missed calls = missed revenue</li> <li>Reps can't scale if they're handling every question manually</li> <li>QA teams can't listen to every call</li> </ul> <p>Jarni fixes all three by combining voice AI, live coaching tools, and call intelligence in one real-time platform.</p> <h2> Key Features </h2> <p>✓ 24/7 voice call answering (AI voice agent) <br> ✓ Live call transcription &amp; assistant suggestions <br> ✓ Automated QA: call scoring, script adherence, tone analysis <br> ✓ Appointment booking, lead capture, and intelligent routing <br> ✓ Webhook + CRM integrations <br> ✓ Multilingual (supports English, Spanish, Portuguese, and more) <br> ✓ API access available</p> <h2> How is it different from other solutions? </h2> <ul> <li><p><strong>Real-time + real voice</strong>: Not just transcribing, Jarni responds intelligently in under 1 second</p></li> <li><p><strong>Built for business</strong>: Designed for appointment-driven, lead-driven, or service-heavy teams</p></li> <li><p><strong>Modular</strong>: Use only what you need; Answering (Autopilot), Copilot, or QA independently</p></li> <li><p><strong>Copilot-first</strong>: Most AI tools ignore the human reps. We enhance them.</p></li> </ul> <h2> Does it replace live agents? </h2> <p>No. Jarni supports your live team. It covers overflow, off-hours, or simple tasks, while your team handles the complex ones. Copilot actually improves live agent performance.</p> <h2> What's the typical impact? </h2> <ul> <li>+30–40% more calls answered</li> <li>2–4x faster ramp for new reps</li> <li>Higher booking rate, lower abandonment</li> <li>100% of calls reviewed, vs 2–5% with traditional QA</li> </ul> <h2> How does it integrate? </h2> <h3> Jarni connects via: </h3> <ul> <li>API or webhooks</li> <li>Prebuilt integrations with Twilio, Aircall, Salesforce, HubSpot, Freshdesk, and more</li> <li>We also support Google Calendar, CRMs, ticketing, and custom forms</li> </ul> <h2> What languages are supported? </h2> <p>We currently support:</p> <ul> <li>English (US, UK, AU)</li> <li>Spanish (Latin American, Spain)</li> <li>Portuguese (Brazilian)</li> <li>French, German, Italian</li> <li>(With more available upon request)</li> </ul> <h2> How does pricing work? </h2> <p>We offer:</p> <ul> <li>Per-minute and per-call usage models</li> <li>Subscription plans for ongoing usage (includes Autopilot, Copilot, QA)</li> <li>Custom enterprise plans with SLAs and integration support</li> </ul> <h2> Do you offer a free trial or demo? </h2> <p>Yes! You can book a live demo here: 👉 <a href="https://cal.com/talkforceai/jarni-demo" rel="noopener noreferrer">https://cal.com/talkforceai/jarni-demo</a></p> productivity voiceai salesai customerexperience Greg Bessoni Thu, 28 Aug 2025 18:33:18 +0000 https://dev.to/jarni_ai/jarni-ai-real-time-voice-ai-platform-for-answering-calls-assisting-agents-and-automating-qa-in-2fel https://dev.to/jarni_ai/jarni-ai-real-time-voice-ai-platform-for-answering-calls-assisting-agents-and-automating-qa-in-2fel <p><a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fxmiq6fheoj4p3ya8y46g.png" class="article-body-image-wrapper"><img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fxmiq6fheoj4p3ya8y46g.png" alt=" " width="800" height="382"></a></p> <p>AI voice assistants that answer, support, and analyze calls in real-time boosting revenue, reducing missed calls, and making your live team 10× more effective.</p> <p><strong>What does our product do?</strong></p> <p>Jarni AI offers three core modules:</p> <ul> <li><p><strong>Answering Assistant (Autopilot)</strong>: A real-time voice AI that answers inbound calls 24/7, qualifies leads, books appointments, answers FAQs, and transfers important calls to live agents.</p></li> <li><p><strong>Call Companion (Copilot)</strong>: An agent-side tool that provides live transcription, real-time prompts, objection handling suggestions, and automatic call summaries during and after calls.</p></li> <li><p><strong>QA Automation</strong>: Automatically reviews 100% of calls, flags coachable moments, scores performance, and provides insights to managers without needing manual review.</p></li> </ul> <p><strong>Who is it for?</strong></p> <p>Jarni is built for:</p> <ul> <li>Sales and support teams handling high call volume</li> <li>Call centers, medical offices, property managers, home services, and enterprise reps</li> <li>Companies that want to answer every call, improve conversion, and train reps faster</li> </ul> <p><strong>What problem does it solve?</strong></p> <ul> <li>Missed calls = missed revenue</li> <li>Reps can't scale if they're handling every question manually</li> <li>QA teams can't listen to every call</li> </ul> <p>Jarni fixes all three by combining voice AI, live coaching tools, and call intelligence in one real-time platform.</p> <p><strong>Key Features</strong></p> <p>✓ 24/7 voice call answering (AI voice agent) <br> ✓ Live call transcription &amp; assistant suggestions <br> ✓ Automated QA: call scoring, script adherence, tone analysis <br> ✓ Appointment booking, lead capture, and intelligent routing <br> ✓ Webhook + CRM integrations <br> ✓ Multilingual (supports English, Spanish, Portuguese, and more) <br> ✓ API access available</p> <p><strong>How is it different from other solutions?</strong></p> <ul> <li>Real-time + real voice: Not just transcribing, Jarni responds intelligently in under 1 second</li> <li>Built for business: Designed for appointment-driven, lead-driven, or service-heavy teams</li> <li>Modular: Use only what you need; Answering (Autopilot), Copilot, or QA independently</li> <li>Copilot-first: Most AI tools ignore the human reps. We enhance them.</li> </ul> <p><strong>Does it replace live agents?</strong></p> <p>No. Jarni supports your live team. It covers overflow, off-hours, or simple tasks, while your team handles the complex ones. Copilot actually improves live agent performance.</p> <p><strong>What's the typical impact?</strong></p> <ul> <li>+30–40% more calls answered</li> <li>2–4x faster ramp for new reps</li> <li>Higher booking rate, lower abandonment</li> <li>100% of calls reviewed, vs 2–5% with traditional QA</li> </ul> <p><strong>How does it integrate?</strong><br> Jarni connects via:</p> <ul> <li>API or webhooks</li> <li>Prebuilt integrations with Twilio, Aircall, Salesforce, HubSpot, Freshdesk, and more</li> <li>We also support Google Calendar, CRMs, ticketing, and custom forms</li> </ul> <p><strong>What languages are supported?</strong><br> We currently support:</p> <ul> <li>English (US, UK, AU)</li> <li>Spanish (Latin American, Spain)</li> <li>Portuguese (Brazilian)</li> <li>French, German, Italian</li> <li>(With more available upon request)</li> </ul> <p><strong>How does pricing work?</strong><br> We offer:</p> <ul> <li>Per-minute and per-call usage models</li> <li>Subscription plans for ongoing usage (includes Autopilot, Copilot, QA)</li> <li>Custom enterprise plans with SLAs and integration support</li> </ul> <p><strong>Do you offer a free trial or demo?</strong><br> Yes! You can book a live demo here: 👉 <a href="https://cal.com/talkforceai/jarni-demo" rel="noopener noreferrer">https://cal.com/talkforceai/jarni-demo</a></p> ai qa automation customer