Bring Real-Time conversations to your Vendure or Medusa powered store with the ConnectyCube Chat Widget

Yuliia Khomenko — Thu, 10 Jul 2025 07:52:34 +0000

If you're running an online store on Vendure or Medusa, there’s good news - real-time customer communication just got a whole lot easier.

ConnectyCube Chat Widget is now available as a plugin for both platforms. With just a few steps you can add powerful in-app messaging, audio and video calling to your storefront.

🧰 What’s Inside the Chat Widget?

The integration brings the full suite of ConnectyCube’s in-chat capabilities to your e-commerce experience:

1-1 and Group Chat
Engage buyers privately or set up shared spaces for community conversations.
Online Presence & Typing Indicators
See when your customers are online and responding—just like modern messengers.
Media Sharing
Easily exchange images, documents, product screenshots, or videos right in the chat.
Audio & Video Calls
Need to guide a buyer in real time? Hop on a quick call directly from the widget.
Customer Support Across the Site
The widget is available on both: the storefront and seller's dashboard —perfect for guiding users at any step of their journey.
Built for Developers
The plugin is lightweight, easy to configure, and works out of the box with your existing Vendure or Medusa setup. You’ll find:
- A clean integration guide
- Pre-styled UI with customization options
- Secure backend communication via ConnectyCube’s platform
- A free tier to get started with development and testing

What it looks like in action

🛍️ For buyers and site visitors
The Chat Widget appears in the bottom corner of your storefront – familiar, intuitive, and easy to use. Shoppers can start a conversation instantly, ask questions about products, shipping, or sizing, and get help in real-time.

🧑‍💼 For Store admins (sellers)
Store admins can access and manage conversations directly from the admin interface. Respond to incoming messages, start chats with users, manage conversations, and even jump on a quick call.

📚 Get Started

👉 For Medusa:
Install ConnectyCube’s Widget for Medusa

👉 For Vendure:
Add the Chat Widget to your Vendure Store

If you’re new to ConnectyCube, we welcome you to create a free account and explore all the features we offer to power communication in your product.

ConnectyCube Chat Widget - add real-time chat to your app in minutes

Yuliia Khomenko — Mon, 03 Mar 2025 07:53:15 +0000

It is hard to imagine modern websites without embedded chat widgets, right? There are many options available for choosing a chat widget that suits all your needs. It can be challenging, and often, integrating a chat solution can be complex and time-consuming.

That’s where the ConnectyCube Chat Widget comes in - a ready-to-use chat solution that helps you add messaging to your app with zero backend coding. It is a superior features set for real-time messaging to integrate in just a few minutes.

You will ask how ConnectyCube Chat Widget stands out from other market solutions?

More than just Live chat – a full-featured messaging system
Unlike other chat APIs, ConnectyCube offers a full-featured chat solution without complex backend setups, full feature set - not just basic chat.
- 1-on-1 & group сhat
- file sharing (images, videos, documents, etc.)
- typing indicators & read receipts
- message drafts & suggested messages
- push notifications
- moderation
- Audio and video calls coming soon!
So, it is not just for support chats - ideal for social networks, marketplaces, gaming, and SaaS apps.
Unlike basic Chat Widgets, ConnectyCube is fully customizable
Other chat solutions available on the market have limited UI customization, but ConnectyCube lets you:
- change the colors, fonts, and layout
- add your own icons & themes
- integrate easily into your app’s design
So, you’re not stuck with a generic chat UI. This works well for branded experiences (e.g., customer support, SaaS apps).
Scalable for large applications
Other chat widgets work well for small websites but struggle with high user loads. ConnectyCube provides:
- dedicated servers for enterprise
- high scalability (handles thousands of users simultaneously)
- advanced security (E2E encryption, user authentication, GDPR compliance)

Setting Up the Chat Widget: Step-by-Step Guide

Getting started with the ConnectyCube Chat Widget is quick and easy. Here’s how you can integrate it into your app:

Create ConnectyCube account

Before you can integrate the chat widget, you need a ConnectyCube account. Sign up and create app from the admin panel.
Install the widget

Import and place the React component in your app OR place the script in your app if use VanillaJS:
Chat widget code samples are available as a reference for faster integration.
Customize the Look and feel

Set up the widget’s appearance to suit your app’s design by adjusting colors, fonts, and layout elements.
Test and launch

Once everything is set up, test the widget thoroughly to ensure it’s functioning correctly. After testing, launch it to your users!

Common use cases for the ConnectyCube Chat Widget

Customer support - live chat support for e-commerce site or customer portal to provide instant help.
Community engagement - real-time communication between users on the platform.
Chat - integrate chat functionality for apps where users need to communicate directly with one another.

The ConnectyCube Chat Widget is a powerful tool that can save developers time and effort when adding chat functionality to their apps. It’s an ideal choice for developers who want to provide real-time communication for their users.

Get started

If you’re looking to get started or want to explore more - visit ConnectyCube's official documentation,

Sign up for Free account and explore how the ConnectyCube Chat Widget suit your needs, how easily you can integrate it into your app to enhance user communication and engagement.

DEV Community: Yuliia Khomenko