The latest articles on DEV Community by Misgana Daniel (@misgundaniel). https://dev.to/misgundaniel https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F1087976%2F825113ca-e849-4b89-8269-5aa6e6b37779.png https://dev.to/misgundaniel en Misgana Daniel Tue, 23 May 2023 13:49:48 +0000 https://dev.to/misgundaniel/open-a-url-when-a-worker-accepts-a-call-5aod https://dev.to/misgundaniel/open-a-url-when-a-worker-accepts-a-call-5aod <p>I have a use case where I have to create an IVR in Twilio and pass a call to a worker based on their defined skills, the moment the worker answers a call a URL page will open in a new tab. The thing am having trouble figuring out is I have tried functions but the function is not triggering when the worker answers the call, I couldn't even find the right code to achieve this.</p> twilio help