Building Emeralbase: An Early AI Agent Platform for Sales, Support & Lead Generation [I want your honest feedback]

Mohamed Hashim — Tue, 06 Jan 2026 11:47:03 +0000

Building Emeralbase: An Early AI Agent Platform for Sales, Support & Lead Generation

AI chatbots are easy to demo but hard to turn into something genuinely useful for a business. Most tools stop at “upload docs → chatbot” and leave teams guessing about trust, usage, and outcomes.

I’ve been building Emeralbase, an early-stage platform for creating custom AI agents that can act as a sales agent, support agent, lead generator, or general knowledge assistant, depending on how you configure it.

👉 Early demo: Emeralbase

⚠️ Runs on free-tier infrastructure — expect rate limits and occasional slow downs.

What Emeralbase Can Act As

Instead of a single “chatbot,” Emeralbase is designed around roles:

Lead generation agent

Capture leads naturally during conversations using custom fields (email, company size, use case, etc.).

Sales agent

If you have a product, the agent can answer pricing and feature questions, qualify interest, and guide users toward conversion.

Support agent

Trained on your documentation, FAQs, and internal content to handle common support questions.

General knowledge agent

Useful for internal teams or knowledge bases where users need fast answers from shared documents.

The same core system adapts based on how you train and configure it.

What Emeralbase Does Today

These are the features that currently exist (no roadmap promises here):

🧪 Playground

Test and refine agent behavior before deploying it live.

📚 Multi-Source Training

Train agents using:

Websites
PDFs
Text
Documents

🧠 Multiple Model Support

Experiment with different AI models without rebuilding the agent.

💬 Chat Logs

Full visibility into conversations for debugging and insight.

📊 Chat Analytics (with Geography)

Track usage patterns and see where your users are coming from geographically.

🎯 Lead Generation via Natural Conversations

Leads are captured inside the chat flow, not through disruptive forms.

🧾 Captured Leads Dashboard

View and manage collected leads directly from the dashboard.

🚀 Deployment Options

Deploy agents using:

A widget
An iframe

This makes it easy to embed on almost any website.

What’s Still Coming (Upcoming)

Some features are planned but not built yet:

Advanced document versioning and refresh workflows
Better chunk inspection and debugging tools
Deeper analytics and cost visibility
Integrations (Slack, Intercom, Zendesk, etc.)
More opinionated flows for sales vs support

The current focus is validating core use cases before expanding.

Why I’m Building This

This started as a side project because I wanted:

More clarity around what AI agents actually know
Better insight into real user conversations
A clearer path from chat → lead → action

Instead of optimizing for “AI wow factor,” the goal is to build something that fits into real business workflows.

Who This Is Best For (Right Now)

SaaS teams experimenting with AI sales or support
Small businesses testing AI-driven lead capture
Developers building internal knowledge agents
Teams comparing different AI models on real data

Try the Early Version

👉 Emeralbase

⚠️ Free-tier deployment — rough edges and rate limits are expected.

If you try it, I’d love feedback on:

Which role (sales, support, lead gen, knowledge) feels most valuable
What feels confusing or missing
Whether the analytics and logs are useful

Honest feedback — even critical — is extremely helpful at this stage.

Thanks for reading 🙏

DEV Community: Mohamed Hashim