The latest articles on DEV Community by Peace Ihendi (@peace_ihendi). https://dev.to/peace_ihendi https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F2818304%2Fbdb244d2-9ff1-48c5-bc08-8b692547ef5c.jpg https://dev.to/peace_ihendi en Peace Ihendi Wed, 05 Feb 2025 14:23:51 +0000 https://dev.to/peace_ihendi/user-journey-analysis-on-exploratory-testing-with-carsng--18b2 https://dev.to/peace_ihendi/user-journey-analysis-on-exploratory-testing-with-carsng--18b2 <p>Exploratory testing is essential for every software to uncover unexpected issues, it allows testers to simulate real-world user behaviors, identifying usability problems, broken links, performance issues. This is to ensure a seamless user experience.</p> <h2> <strong>Introduction</strong> </h2> <p>User experience plays a crucial role in determining the success of a successful platform. Let's take a walk through my exploratory testing journey on cars.ng, where I evaluated <a href="//cars.ng">Cars.ng</a> core user flows to identify bugs, usability issues, and potential improvements. In these findings, am delivering actionable feedback to enhance the platform’s overall functionality and seamless user experience.</p> <h2> <strong>Methodologies</strong> </h2> <p>To ensure a thorough evaluation on <a href="//cars.ng">cars.ng</a>, this testing was carried out on a desktop (windows 11) and a mobile(ios) using the latest version of chrome and firefox browser. The core functionalities are the main focus which includes.</p> <ul> <li>Registration and login.</li> <li>Navigation and pricing.</li> <li>Seller's contact/ messaging details.</li> <li>Footer links functionalities. The categories of the bug severity are classified as critical, high, and medium. The test report is documented in a sheet.</li> </ul> <h2> <strong>Findings</strong> </h2> <p>Several usability and functionality bugs were identified during the cause of testing:</p> <ul> <li>Unresponsive Facebook registration and login icon. </li> <li>The footer links for "Most Researched Car" redirects to an error page.</li> <li>Filtering and Pricing Failures.</li> <li>Manual price input failure.</li> <li>Sellers cannot be contacted via phone and WhatsApp.</li> <li>Financial and lease option under pricing is not responsive.</li> </ul> <h2> Recommendations </h2> <p>1.<strong>Location expansion:</strong> Cars in other locations should be included in the website to attract more buyers in different locations even though there is a nationwide delivery.<br> 2.<strong>Model Upgrade:</strong> 2024 models should be included in the cars models and other brands too should be updated.<br> 3.<strong>Broken links:</strong> the links in the footer section should be directed to the appropriate page.<br> 4.<strong>Authentication:</strong> confirmation emails or codes should be sent to the subscribers mail or phone number and also phone, email or finger print verification should be enabled for login to protect data.<br> 5.<strong>Search filter application:</strong> the search filter should display cars relevant to the searched option.<br> 6.<strong>Log out feature:</strong> A log out from your account feature should be included on the website for data protection.</p> <h2> Conclusion </h2> <p>Exploratory testing identified the potentials of <a href="//cars.ng">cars.ng</a> and also pointed out actionable insights to improvement the functionality of the website and enhance a user seamless experience while on the website.<br> For a detailed bug report check my report <a href="https://docs.google.com/spreadsheets/d/1scIBDs-7GT-vc7lLO9Ley9nYI50K1gifwKyd1m8rMyo/edit?usp=sharing" rel="noopener noreferrer">here</a></p> testing performance