The latest articles on DEV Community by IdleChargeSurvivor (@piper_5a29318bdbba1be28fe). https://dev.to/piper_5a29318bdbba1be28fe https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3411401%2F3298cc58-9be8-4f10-9c87-1f65dff4b9a6.png https://dev.to/piper_5a29318bdbba1be28fe en IdleChargeSurvivor Mon, 04 Aug 2025 09:28:43 +0000 https://dev.to/piper_5a29318bdbba1be28fe/why-im-leaving-supabase-the-most-confusing-billing-ive-ever-seen-19p1 https://dev.to/piper_5a29318bdbba1be28fe/why-im-leaving-supabase-the-most-confusing-billing-ive-ever-seen-19p1 <p>I’ve been trying out Supabase for a few months, mainly as a solo developer building small personal apps. I subscribed to the Pro Plan for $25/month and canceled on July 29, thinking that was it.</p> <p>To my surprise, I was still charged $22.85 later that night.</p> <blockquote> <p>Support told me: “You were charged for compute hours from the previous billing cycle. We charge in hindsight.”</p> </blockquote> <p>Here’s why this makes no sense to me:</p> <ul> <li>I had already paid for the Pro Plan. What did the $25 cover, then?</li> <li>My projects were idle. I barely used the service that month.</li> <li>There were <strong>no alerts or warnings</strong> about compute hours accumulating silently.</li> <li>Supabase <strong>only covers one project’s compute cost</strong> in the plan — the rest are charged separately even if unused.</li> <li>The support response was cold and dismissive, like it was my fault for not reading enough docs.</li> </ul> <h3> 💸 What happened in the invoice? </h3> <ul> <li>$25 Pro Plan → Refunded after cancellation ✔️</li> <li>Compute charges for 4 idle projects → $32.85</li> <li>Usage adjustment: -$10.00</li> <li>Final charge: <strong>$22.85 for projects I didn't touch.</strong> </li> </ul> <h3> 💬 Here's the latest reply I received from support: </h3> <blockquote> <p>On our paid plans, there are no idle projects – each project is running 24/7 on dedicated servers independent of usage.<br><br> The compute usage fees are unfortunately non-refundable.</p> </blockquote> <p>This was shocking. I didn’t know that “doing nothing” would still cost me money, and nowhere was it clearly emphasized during setup or in-app warnings.</p> <h3> 🧭 Lesson learned </h3> <p>If you’re not actively monitoring usage and manually pausing unused projects, <strong>Supabase will keep charging you behind the scenes</strong>, even after cancellation.</p> <p>This was one of the most frustrating and disappointing billing experiences I’ve had with a dev tool.</p> <p>I won’t be using or recommending Supabase again.</p> <blockquote> <p>Have you encountered unexpected charges from dev tools before? I’d love to hear your stories — maybe I’m not alone in this.</p> </blockquote> supabase saas billing developer