The latest articles on DEV Community by Rareș (@raress96). https://dev.to/raress96 https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3542938%2F94cfca81-abf0-44af-97bd-a6e4da3f6af4.jpeg https://dev.to/raress96 en Rareș Thu, 02 Oct 2025 18:02:29 +0000 https://dev.to/raress96/devs-how-much-time-do-you-spend-re-explaining-things-that-are-already-documented-1k17 https://dev.to/raress96/devs-how-much-time-do-you-spend-re-explaining-things-that-are-already-documented-1k17 <p>I'm building a SaaS and noticed I spend hours daily answering questions about API integration, authentication, error handling - stuff that's all in the docs but unread by users.</p> <p>The documentation exists. It's clear (I think). But people still reach out with: 'How do I get my API key?', 'What does this error mean?', 'Can you explain this feature?'</p> <p>I'm researching this problem and would love to hear from other developers/founders:</p> <p>How much time do you spend answering questions already covered in your docs?</p> <p>What's worked for you to get people to actually read documentation?</p> <p>Is this just part of the job?</p> <p>Survey link: <a href="https://aicofounder.com/research/bpFw8fS" rel="noopener noreferrer">https://aicofounder.com/research/bpFw8fS</a></p> <p>Curious to hear your experiences!</p> discuss productivity startup saas