The latest articles on DEV Community by Prince Haywood (@rcaiapp). https://dev.to/rcaiapp https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3949935%2Fd5b5f39e-eb93-43be-b6c5-741ea7248b88.png https://dev.to/rcaiapp en Prince Haywood Mon, 25 May 2026 05:35:30 +0000 https://dev.to/rcaiapp/i-got-tired-of-writing-post-mortems-on-sunday-so-i-built-rcai-for-sres-3j0a https://dev.to/rcaiapp/i-got-tired-of-writing-post-mortems-on-sunday-so-i-built-rcai-for-sres-3j0a <p>I'm an SRE at Sony Interactive Entertainment. After a week where my teammate had <strong>four incidents</strong> (and four RCAs), I built something for the blank-page problem after every outage.</p> <h2> What RCAi does </h2> <p><a href="https://www.rcaiapp.com" rel="noopener noreferrer"><strong>RCAi</strong></a> turns an <strong>incident timeline</strong> into a structured post-mortem / RCA:</p> <ul> <li>Executive summary, timeline, root cause, action items</li> <li>Usually under a minute to a first draft</li> <li>You <strong>edit</strong> before you ship it anywhere</li> </ul> <p><strong>Free:</strong> 3 RCAs lifetime, no credit card.</p> <h2> Templates &amp; export </h2> <ul> <li> <strong>Standard</strong>, <strong>executive</strong>, and <strong>deep technical</strong> templates (higher tiers unlock more)</li> <li> <strong>PDF / Markdown</strong> on paid plans</li> <li> <strong>Confluence / Notion</strong> = copy formatted text to clipboard (not OAuth publish)</li> </ul> <h2> Integrations (optional) </h2> <p>Paste credentials <strong>per import</strong> — we <strong>don't store</strong> API keys:</p> <ul> <li>PagerDuty (Team+)</li> <li>Datadog, Grafana, Slack, xMatters (Enterprise)</li> </ul> <h2> Privacy </h2> <ul> <li>Claude <strong>commercial API</strong> — customer content not used for model training</li> <li>Saved RCAs live in <strong>your</strong> account (Firebase)</li> </ul> <h2> Stack </h2> <p>React, FastAPI, Claude, Firebase, Clerk, Stripe — frontend on Vercel, API on Railway.</p> <h2> Ask </h2> <p>If you write RCAs today:</p> <ol> <li>What sections does your org <strong>require</strong> that generators usually miss?</li> <li>Would you use an AI draft as a <strong>starting point</strong>, or only for formatting?</li> </ol> <p>Try it: <strong><a href="https://www.rcaiapp.com" rel="noopener noreferrer">https://www.rcaiapp.com</a></strong></p> <p>I'll be in the comments — happy to talk architecture, quotas, or corporate VPN allowlists.</p> sre devops ai postmortem