The latest articles on DEV Community by Timo Hoyland (@timo_hoyland_b8cf7d8283f7). https://dev.to/timo_hoyland_b8cf7d8283f7 https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3736123%2F17355b16-de35-4743-bf00-f07d1731f70f.png https://dev.to/timo_hoyland_b8cf7d8283f7 en Timo Hoyland Thu, 27 Aug 2026 13:11:03 +0000 https://dev.to/timo_hoyland_b8cf7d8283f7/boundaries-in-client-engagement-1913 https://dev.to/timo_hoyland_b8cf7d8283f7/boundaries-in-client-engagement-1913 <p>Don’t let them.</p> <p>Boundaries are tantamount to strategy. Have you ever had a client say they know what they want?</p> <p>Clients hire you because you know what they want. What they want hasn’t been battle-tested. It hasn’t survived traffic or user experience at scale.</p> <p>Delivering value is the core of engagement. Saying yes to everything invites noise, and noise is messy. Messy for you, messy for the client, messy for users.</p> <p>If you’re confused, say no. If you’re unhappy, say no. It only makes your yeses louder.</p> <p>Footing the bill doesn’t mean we disregard our principles. We are paid because of them. Don’t let them own delivery. We do.</p> <p>Results.</p> <p>...</p> <p>Origininally posted on <a href="https://timohoyland.co.uk" rel="noopener noreferrer">https://timohoyland.co.uk</a></p> freelance leadership