DEV Community: WpWorx

Why FAQ Page is a Must: from SEO and User Experience Perspective

WpWorx — Tue, 24 Jul 2018 10:30:29 +0000

What’s the most valuable and indispensable section of a website? Is it the Contact Page- a huge must have? No, Absolutely not. It's the most overlooked and often forgotten Frequently asked questions or FAQ section. It is a crucial feature that doesn’t featured and quite different from the “About us” page section that narrates a story about the organization.

When visitors visit your website, the products, and services that you offer often intrigue them. On a quest to find answers and information about your product, they end up hovering over the FAQ section.

So FAQ is the first step towards finding the answers before they go ahead and decide to reach out to you.

This part of the page is highly specific and is the place where potential customers receive valuable information about the product’s specificities.

FAQ is a living and breathing public forum that needs to be updated regularly. A broad topic deserves a separate section and must include elements like payments, shipments, and returns. Make sure to include relevant and current information after reflecting customers’ issues and respond with supportive answers eventually.

Why should FAQ be the Most Wanted Section of your Web Page?

A “Time” Savior

A well-articulated and organized FAQ page acts a reference site for customer exploration. It presents answers to repeatedly asked important questions by the customers, otherwise asked in a more one on one manner. It will save a great deal amount of time by doing the nitty-gritty talk regarding the operational details of your company. In other words, A FAQ is a text-based virtual assistant that responds to your customers.

Projects Professionalism

An FAQ page is a perfect place to showcase your professionalism. Through this section, your business sounds legit and well established to attract visitors and possibly converting them as your customers.

Builds Trustworthiness

It’s natural for a customer to be hesitant while trying your products and services. And a good FAQ page bridges the gap between the company and the customers. It reaches out to the customers, creates a connection based on trust, and establishes your legitimacy by openly sharing your business adequacies. This enables customers to have a transparent relationship and manage their expectations right from the beginning. The page instills confidence in customers to pursue your offered goods and services time and again.

An excellent SEO tool

FAQ pages can act as a great SEO tool. A well-crafted FAQ page consists of great content with relevant keywords and information.

By incorporating keywords in questions and answers on your FAQ page, your website can be optimized for the search engine. It not only increases online sales but also establishes a well-ranked position in search results.

This page can be an integral part of site navigation when each query is hyperlinked to the relevant service, product or website. This allows redirecting of customers to relevant content.

When each query is hyperlinked to a different and separate page, each answer is brought up through Google and site’s search. Even when they are searching for topics unrelated to your brand or service, they might be hunting for answers related to your domain via google. This helps your company to be found if it already has a good landing page that is “query” optimized. So make sure your FAQ page is SEO’ed.

Turn your Negatives into Positives

Apart from showcasing your products and services in your FAQs and increasing revenues by answering the “selling points” questions. You can also use negative queries to your company’s advantage. If you find customers asking negative questions then educate them by highlighting the value, features, and benefits of your products and services. Brag about your company in a non-obvious and yet humble way and let your customers make informed decisions. Always keep your business afloat by FAQs.

FAQs Can Get you “Zero”-ed using Featured Snippets

Google generates rich data results as detailed fragments a.ka. Featured snippets located above the fold, at the “Zero position” (before rank #1). Google answers user’s query before going through search results. It pulls up the best answers after it scans through page #1 to #10. This gives a chance for pages that are not ranked at #1 to be on the featured snippet.

Google uses a special algorithm different from SEO to analyze the content of your page. It’s easier when the results are not mixed with metaphors and humor. One way to do help Google is through FAQs. By formulating traditional questions, it can be enlisted as featured snippets (Paragraph, list or Table) or as “People also ask “. So frame FAQs your appropriately and respectively.

Why does your Website need FAQ Page?

How to Create FAQ Page in WordPress

No matter what’s your motive behind your creation of FAQ page, A FAQ created with the help of WordPress takes you a long way. Adding this “invaluable asset” part of the page is very easy.

You can go either way, add a basic page or create an elaborate page with the help of a WordPress FAQ plugin. The basic page approach would include the creation of a page or in WordPress and list all the FAQs in it. If you have only a bunch of items, then this approach is apt for you.

On the other hand, if you want an FAQ that is more elaborative then try using WPWorx FAQ plugin.

A Plugin to Make it Happen

WPWorx has come up with an easy to install Worx FAQ plugin. This plugin allows you to create, add and remove FAQs as per your needs at any time. It uses the Shortcodes and enables the addition of FAQ on pages, post and widgets and publish through the admin panel seamlessly. Each and every element of FAQs can style and customized as per the user’s choice.

General Features of WPWorx FAQ

• SEO friendly
• Customization and Addition of multiple FAQs
• Custom post friendly
• Uses [worxfaq] Shortcodes to show all the FAQs at once.
• Easy navigation with jQuery toggle or accordion display.
• Shortcodes are usable on post, page or widgets to display FAQ
• Shows FAQs by Category name
• One can add a category or assign a category to the FAQ questions allowing reuse of questions in arranged categories

Creating FAQ with WPWorx FAQ Plugin

Now let’s get to straight to the “creation” part of it.

Adding a Question or FAQ...

To add the question from the FAQ, click on “Add New”. Upon clicking, a form with two boxes “Title” and “Description” will be opened. Under the title, you can add a title to the question and answer in the description box respectively.

Creating WPWorx FAQ Categories...

On the right side of the panel, one can find an option for creating FAQ categories. This option can be used for assigning the question to these categories.

Click on ‘Add New WPworx FAQ Category’, to create a new FAQ category.

To display FAQs in the specified groups, just check the checkbox to assign an FAQ question to the group.

The latest category comes with three components: a Name, a Slug for URL display and a Description.

Adding FAQs to a Webpage...

To view the Shortcodes, Click on the WPWorx categories section if you have already finished adding the FAQs. Now copy the Shortcodes of the category that you like and add it to your webpage.

The Verdict

The creation of “FAQ” page need not be seen as a boring task after knowing its value and importance in a Web page. With the help WordPress FAQ plugin, not only can you create FAQs with ease but elaborately with the great user interface. FAQ section is not just reference site for information but also a revenue-generating and sales driving section. So do not miss out on building a creative one that enhances user experience.

tags:

Wordpress, FAQ Page, FAQ Plugin, FAQ, WordPress FAQ Plugin, SEO

How to add FAQ Page on your website store without paying anything?

WpWorx — Fri, 13 Jul 2018 08:05:29 +0000

Due to the recent changes in Google’s search algorithm, many of our customers are coming up with the questions like, how to create FAQ pages, how much does it cost to make an FAQ page, will we able to maintain it on our own once you’ve developed it, etc. This post is initially created to answer those questions.

First things first, you can add FAQ Page on your website store without paying anything. How?

You may check out this video for a quick tutorial, as prepared by plugin’s team or read our blog to save some data ;)

https://www.youtube.com/watch?v=sFi_rPYOkP4

Before moving to the actual procedure, let us make other website owners aware of the importance of a well-built FAQ page / integrated FAQ sections in your web page. [If you already think FAQs are essential, you may want to skip this section]

Why is it important to have FAQs?

Having a website for any business has become a necessity and there are some elements without which even a high-tech website will be incomplete. One of them is an FAQ page. When your customers come to you asking same questions again and again to your Customer care executive and dropping them to your support email, it is high time that you need a thorough FAQ page on your website.

FAQs page not only takes off the burden from your customer support team but:

 •    Contributes to an early response system to the customers in a hurry.
 •    Adds SEO values to your website.
 •    Redirect your customers to other valuable content.
 •    Interactive platform for business and clients.

But who wants to shell out some more dollars to get an additional page, especially when it can be done for free?

If you wish to add an FAQ page for free to the website, WpWorx FAQ plugin for WordPress is nothing short of a premium plugin. At Zero cost you get access to an elegant and highly useful FAQ page.

Best Features of the WpWorx’s FAQ Plugin

FAQ plugin offers the advantage of customization and allows a new FAQ page to blend with the existing website. As a free to use Plugin, it comes with shortcodes that can be inserted to the Website instantly to add an FAQ page.

 •    The Wpworx plugin supports unlimited FAQs with “Read More” option.

 •    It allows customization of the entire FAQ page right from the color, background, font size, Icon style, Icon color, Icon size, and position.

 •    The font style and color of the questions and answers can be changed - independent of each other.

 •    Wpworx plugin helps you develop a responsive page just like your website.

 •    While you build the FAQs, you can maintain the SEO element of the page by customizing the HTML title tag, Meta description, Header tags from an easy to use dashboard. 

 •    The plugin can be used to build FAQs for custom posts

 •    Display the FAQs as Accordion or JQuery toggle style 

 •    Build categories of the FAQs

You can add new FAQs or edit the existing ones very easily.

How to Create FAQ Pages using this WordPress Plugin?

WpWorx comes forward as a fully customizable FAQ plugin. It is responsive and can be used to set up an FAQ page almost instantly. Let us understand how you can add WpWorx FAQs to your website without paying anything:

Download the Plugin

The Journey begins with simply downloading FAQ plugin from the link below:

https://wordpress.org/plugins/wpworx-faq/

Install the Plugin

Manual installation

Under the options on the left side of the Admin Panel, you can need to Click “Plugin”.

Upload the Zip file of the WpWorx plugin. For that, you need to “Choose File” and then click on install now. Once the Plugin Link is activated, you can start building your FAQ page and customize it as per your requirements.

Automated Install

 •    Login to the Admin panel of your WordPress website
 •    Click on the “Plugins”. You can see Installed plugins and “Add New”.

 •    Click “Add New” 
 •    You will be prompted to Search the plugin you wish to upload.
 •    Key in Wpworx and Click on “Install Now”

 •    Once the plugin is installed that might take around less than a minute, you will be prompted to “Activate” the plugin.

Add FAQs and Render on Page

After an instant set up of the plugin comes the task of adding unlimited question and answers to your FAQ page. You can create categories and then add new FAQs to the same.

 •    Create a Category for FAQs with the name and description and click “Apply”.

 •    Once the category is created, you can click “Add New”, type in the question, answer and category before you publish the question. Each question can come under multiple categories.

 •    WpWorx plugin brings with it the power of customization and SEO.

It allows you to add Title and Headings (H1 and H2) to each FAQ making it SEO rich. Right from this page, you can choose the Accordion or Toggle style of FAQ presentation. The Styling options are advanced customization option that allows you add custom CSS, select Icon colors, Icon Background color, Question color, Question background, Question hover color and similarly for Answers.

Wrapping it up!

A Plugin, which can be quickly set on the WordPress website and renders full scope of customization to the users, is surely very useful for your website or store. For each answer you can add a comment section so that the FAQ page becomes more interactive, you can add YouTube links to the more explanatory videos. With the ability to create an unlimited list of FAQs and customization utility, the Wpworx FAQ plugin augments your website with an FAQ page that can be built almost instantly.

FAQ becomes a part of your content strategy too and it becomes easy to drive more client traffic that can be directed to the existing and more valuable content.

Original Source: https://xtreemsolution.com/blog/how-to-add-faq-page-on-your-website-store-without-paying-anything

tags:

Wordpress, FAQ Page, #FAQ Plugin, FAQ, WordPress FAQ Plugin

Why WpWorx FAQ is best WordPress FAQ Plugin?

WpWorx — Mon, 09 Jul 2018 11:46:19 +0000

Whether you are a developer or a website owner, you know how tedious and time-consuming could it get to receive the user queries over email and answering them all. This is where the FAQ page comes into play. It overshadows around 60% of the effort that goes into answering the frequently asked queries.

God bless the soul of the developer who came up with the idea of an FAQ plugin for WordPress website. A ready to use plugin saves the developer a lot of coding effort that would go into making a new page that needs to have an unlimited length as the number of questions and answers are going to increase with the business time.

It offers an unsaid advantage to the website owner also as it saves them the trouble of going back and forth with the developers and getting their questions and answers edited. Picking up the best FAQ plugin could be a big task. A good bargain would be a Free WordPress FAQ plugin that offers maximum features. Does it sound like a distant dream? Well, it is definitely not.

WpWorx FAQ is the best FAQ plugin that comes for a Zero dollar cost and brings developers the most versatile set of features they could have access to till date.

Let us explore more about the Free WpWorx FAQ plugin.

Wpworx FAQ Plugin

Wpworx FAQ plugin is a shortcode based Plugin that comes loaded with the features of a premium FAQ plugin at zero dollar cost. Using shortcodes makes the plugin first choice of developers to instantly set up a beautiful yet interactive FAQ page. The features that come along with the free version are:

Power of Customization

Wpworx FAQ plugin offers its user the power of customization of FAQ page. A customized FAQ page blends seamlessly with the existing Website pages effortlessly. It makes the page easy to customize and saves you the time spent on finding the right elements or third party support to make the page look like other pages of the website. The customization of your FAQ page can go to the factors of changing the color of the page, the background, font size, Icon style, Icon size, and Icon position.

Instant set up of FAQ Page with shortcodes

All you need to do while setting up the FAQ page with WpWorx Plugin page is add shortcodes on the Admin panel of WordPress. Even a non-technical person from your team can do that. The questions and the answers typography can be changed, independent of each other.

Unlimited FAQs

With the “Read More” feature, you can add an unlimited number of FAQs to your FAQ page. There is no limit on the length of the answers and the count of the questions when you use the WpWorx Plugin.

Inherently responsive and SEO friendly

The plugin offers customization of HTML elements to make its SEO-friendly. You can create an HTML title tag, Header tag and more to add optimization to the FAQ page. The plugin creates a page that is responsive and allows your page to be viewed across multiple devices without any extra effort from your end.

FAQs for custom post

We witness websites creating custom post during the festive season. With the WpWorx FAQ Free version plugin, you can add FAQs to the custom post too.

Ease of Navigation

FAQs with the help of WpWorx Plugin can be created in Accordion style or JQuery Toggle style where the FAQs can be displayed in the designated category or all at once.

Editable FAQs that can be used multiple times

The list of FAQs needs to be created only once. Post that you can edit them, remove them, add YouTube links and reuse the same list again and again for custom posts or widgets.

Final thoughts

The WpWorx FAQ plugin is a simple and intuitive shortcode based plugin that offers your myriad of features without any cost. A single click editable and updatable Plugin makes a developers and website owners task to create a sparklingly new FAQ page quickly.

It lets you unleash your creativity on the webpage while you select the themes of your choice, without compromising on the other appearance traits of your website. To download the plugin,

Click Here

tags:

wordpress, faq, faqpage, faqplugin, plugin