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    <title>DEV Community: Xenda Amici</title>
    <description>The latest articles on DEV Community by Xenda Amici (@xeamici).</description>
    <link>https://dev.to/xeamici</link>
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      <title>DEV Community: Xenda Amici</title>
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      <title>PagerDuty Community Update December 22, 2023</title>
      <dc:creator>Xenda Amici</dc:creator>
      <pubDate>Fri, 22 Dec 2023 12:23:44 +0000</pubDate>
      <link>https://dev.to/pdcommunity/pagerduty-community-update-december-22-2023-im7</link>
      <guid>https://dev.to/pdcommunity/pagerduty-community-update-december-22-2023-im7</guid>
      <description>&lt;h2&gt;
  
  
  2023 Wrapped: Year in Review
&lt;/h2&gt;

&lt;p&gt;What a year for the PagerDuty Developer Relations team! Our &lt;em&gt;avocados&lt;/em&gt; helped spread PagerDuty’s presence in the practitioner community across 4 continents: &lt;strong&gt;Asia, Europe, North America and Oceania!&lt;/strong&gt; We asked them to share highlights from 2023 and here are some of their best stories 💚&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Foxhjvrq87q8co1m04lil.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Foxhjvrq87q8co1m04lil.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/oxhjvrq87q8co1m04lil.png"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Xenda Amici, Community Program Manager (Portugal):&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;In August I had the great pleasure of joining Dormain, Kat, Mandi, Tara and Tiago on the Community &amp;amp; Advocacy team. I manage the &lt;a href="https://community.pagerduty.com/forum/" rel="noopener noreferrer"&gt;Community Forums&lt;/a&gt; and I’m happy to see that the efforts of revamping the program have been paying off: more active members, peer to peer support in discussions, lots of knowledge sharing and insightful feedback about the products. I’m really excited about new program features coming in 2024 – stay tuned!&lt;/p&gt;

&lt;p&gt;These few months have been a fun and exciting journey, with unique experiences and countless learnings. In September, Kat, Mandi and Tara visited Tiago and me in Lisbon and we were able to get to know each other better and align our team’s values. In October. I had a great time meeting our VP of Platform Advocacy, Dormain, as well as the UK team and some customer champions, during PagerDuty Connect in London, and attended Dormain’s inspiring talk about PagerDuty Operations Cloud.&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F9cjxnvzg50paizlg7dpq.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F9cjxnvzg50paizlg7dpq.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/9cjxnvzg50paizlg7dpq.png"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Mandi Walls, Developer Advocate (USA):&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Our events were all over the place this year. Mandi started the year in Sandusky, Ohio, at &lt;a href="https://codemash.org/" rel="noopener noreferrer"&gt;CodeMash&lt;/a&gt;. Other in-person highlights were &lt;a href="https://www.cloud-native-sre.wtf/" rel="noopener noreferrer"&gt;WTFisSRE&lt;/a&gt; and &lt;a href="https://sreday.com/" rel="noopener noreferrer"&gt;SREday&lt;/a&gt; in London and &lt;a href="https://www.socallinuxexpo.org/scale/20x" rel="noopener noreferrer"&gt;SCaLE&lt;/a&gt; in Pasadena, as well as DevOpsDays in &lt;a href="https://devopsdays.org/events/2023-baltimore/welcome/" rel="noopener noreferrer"&gt;Baltimore&lt;/a&gt;, &lt;a href="https://devopsdays.org/events/2023-new-york-city/welcome/" rel="noopener noreferrer"&gt;NYC&lt;/a&gt;, and &lt;a href="https://devopsdays.org/events/2023-atlanta/welcome/" rel="noopener noreferrer"&gt;Atlanta&lt;/a&gt;!  We’re still doing a nice mix of virtual events, too, so we can still hangout with folks who aren’t traveling yet, including All Day DevOps and DeveloperWeek. &lt;/p&gt;

&lt;p&gt;This year, too, &lt;a href="https://www.pageittothelimit.com/" rel="noopener noreferrer"&gt;Page it to the Limit&lt;/a&gt; crossed 100 episodes! Thanks to the other folks at PagerDuty who were so generous with their stories and allowed us to share them with you in our awesome 100th episode! We had a lot of amazing guests this year, including our own CTO Tim Armandpour, Helen Beal, Gene Gotimer, J Paul Reed, and JJ Asghar. Thanks to all of our guests, and if you’re out there and want to be on the show, let us know! I love hearing about what folks are working on and how their work makes tech work better.&lt;/p&gt;

&lt;p&gt;We’ve also had some great stuff on the live streams. Our session with Abby Allen and Vivek Raj Saxena on the challenges we have with SMS communications was so deep and nerdy, and answered so many questions folks ask us about why we don’t support various things in notifications.Watch here:&lt;/p&gt;

&lt;p&gt;&lt;iframe width="710" height="399" src="https://www.youtube.com/embed/B0jWOuiW9U8"&gt;
&lt;/iframe&gt;
&lt;/p&gt;

&lt;p&gt;Failure Fridays are a big part of the engineering culture at PagerDuty - we need to know how things break so we can fix them before they do. Rich Lafferty and Stevenson Jean-Pierre hung out with me to talk about Failure Fridays at PagerDuty. If you’ve not run a Failure Friday or Failure Anyday scenario before, check it out:&lt;/p&gt;

&lt;p&gt;&lt;iframe width="710" height="399" src="https://www.youtube.com/embed/XKl-7hB3paY"&gt;
&lt;/iframe&gt;
&lt;/p&gt;

&lt;p&gt;We hope to bring you more great stuff in 2024, and we hope we’ll get to see some of you at in-person events!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fx63hyv6puzdo61ulaipy.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fx63hyv6puzdo61ulaipy.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/x63hyv6puzdo61ulaipy.png"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Tara King, Director of Developer Relations (USA):&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;This year took me around the world – to my first speaking engagement in Mumbai! I covered the high-level principles of incident response, taking me back to my days as a customer of PagerDuty. &lt;/p&gt;


&lt;div class="crayons-card c-embed text-styles text-styles--secondary"&gt;
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        &lt;a href="https://www.linkedin.com/posts/divya-padavarat_pagerduty-awssummit-awssummit2023-activity-7064930387042471936-JkLD?utm_source=share&amp;amp;amp%3Butm_medium=member_desktop" class="c-link s:max-w-50 align-middle" rel="noopener noreferrer"&gt;
          &lt;img alt="" src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fmedia.licdn.com%2Fdms%2Fimage%2Fv2%2FD5622AQGwob3XYNRsNQ%2Ffeedshare-shrink_800%2Ffeedshare-shrink_800%2F0%2F1684410661108%3Fe%3D2147483647%26v%3Dbeta%26t%3Dhccl8qEyDBZ7aX6zHIYZtNNDmBnr_yTcAgv-nZk2iQ0" height="auto" class="m-0"&gt;
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          Divya Padavarat on LinkedIn: #aiops
        &lt;/a&gt;
      &lt;/h2&gt;
        &lt;p class="truncate-at-3"&gt;
          Picture says a thousand words and that is true for the day we had at AWS Summit Mumbai. The #PagerDuty team had a packed day at Amazon Web Services (AWS)…
        &lt;/p&gt;
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        linkedin.com
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&lt;p&gt;I also debuted a brand new talk at DevRelCon London – a conference I’ve always wanted to speak at, in a city I love – about mental health and burn-out.  The conference was a gathering of kind and passionate folks trying to make sense of a tumultuous time, and I’m grateful I got to be there: &lt;/p&gt;


&lt;div class="crayons-card c-embed text-styles text-styles--secondary"&gt;
      &lt;div class="c-embed__cover"&gt;
        &lt;a href="https://www.linkedin.com/posts/kingtara_resilience-building-a-burnout-resistant-activity-7137566144986591232-8z0P?utm_source=share&amp;amp;amp%3Butm_medium=member_desktop" class="c-link s:max-w-50 align-middle" rel="noopener noreferrer"&gt;
          &lt;img alt="" src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fmedia.licdn.com%2Fdms%2Fimage%2Fsync%2Fv2%2FD4D27AQFZMWK21KLKrw%2Farticleshare-shrink_800%2Farticleshare-shrink_800%2F0%2F1711547126997%3Fe%3D2147483647%26v%3Dbeta%26t%3DKuHmlpdLg8_RQkeFkyT8PyMautVEoppp99JegtmVWCI" height="auto" class="m-0"&gt;
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    &lt;div class="c-embed__body"&gt;
      &lt;h2 class="fs-xl lh-tight"&gt;
        &lt;a href="https://www.linkedin.com/posts/kingtara_resilience-building-a-burnout-resistant-activity-7137566144986591232-8z0P?utm_source=share&amp;amp;amp%3Butm_medium=member_desktop" rel="noopener noreferrer" class="c-link"&gt;
          Tara King on LinkedIn: Resilience: building a burnout-resistant life in developer relations (Tara…
        &lt;/a&gt;
      &lt;/h2&gt;
        &lt;p class="truncate-at-3"&gt;
          The recording of my talk at DevRelCon London is live! If you&amp;amp;#39;re feeling burned out in #devrel (or at all), it might be useful?  https://lnkd.in/dkgYxdvq…
        &lt;/p&gt;
      &lt;div class="color-secondary fs-s flex items-center"&gt;
          &lt;img alt="favicon" class="c-embed__favicon m-0 mr-2 radius-0" src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fstatic.licdn.com%2Faero-v1%2Fsc%2Fh%2Fal2o9zrvru7aqj8e1x2rzsrca"&gt;
        linkedin.com
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&lt;p&gt;But my favorite part of the year was welcoming our new teammates, Tiago Barbosa and Xenda Amici. Meeting up in Lisbon was magical, and I’m so excited for what 2024 brings. &lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F9kfu66hreu76mj2e20o1.jpg" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F9kfu66hreu76mj2e20o1.jpg" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/9kfu66hreu76mj2e20o1.jpg"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fi27e497yxxce5hy50ez2.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fi27e497yxxce5hy50ez2.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/i27e497yxxce5hy50ez2.png"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Kat Gaines, Developer Advocate (USA):&lt;/strong&gt; &lt;/p&gt;

&lt;p&gt;This year felt like it went by so fast!&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Events and IRL connections:&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;Spring and fall were packed with events. Here are just a few of the memorable ones:&lt;/p&gt;

&lt;p&gt;&lt;a href="https://elevatecx.co/" rel="noopener noreferrer"&gt;Elevate CX&lt;/a&gt; remains an amazing connection vehicle for the customer support and customer-focused communities. I really enjoy a well-organized single-track event; it allows for fewer speakers but creates a stronger sense of connection among attendees and speakers alike. I was only able to make it to the spring event this year and missed out on fall, but really cherished the learnings and community from those two days. Kudos to Sarah Hatter, the mastermind behind it all, for consistently putting on such an intentional and well-organized event.&lt;/p&gt;

&lt;p&gt;I also made it to two &lt;a href="https://www.supportdriven.com/" rel="noopener noreferrer"&gt;Support Driven&lt;/a&gt; events this year: Leadership Expo in Philly and the fall Expo in Las Vegas. The resilience and dedication to knowledge-sharing in the Support community is so impressive and I’m so grateful to the speakers and connections made there, and another chance to see my online friends in real life!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://devopsdays.tw/2023/" rel="noopener noreferrer"&gt;DevopsDays Taipei&lt;/a&gt;, Devops &lt;a href="https://devops.barcelona/" rel="noopener noreferrer"&gt;Barcelona&lt;/a&gt;, and &lt;a href="https://sreday.com/" rel="noopener noreferrer"&gt;SREDay&lt;/a&gt; were all such welcoming events for a speaker traveling pretty far. Thank you to the organizers for making sure it was extremely worth the time and travel!&lt;/p&gt;

&lt;p&gt;At pretty much every event I spoke at or attended this year, there were people who hunted me down in the hallways to discuss their own incident management practices. Speaking is so much fun, but these kinds of conversations are not-so-secretly my “why” for attending events. I really love talking about challenges with folks who are either implementing some incident management practices for the first time or just know that they can do some work to streamline everything and make their teams’ lives easier. &lt;strong&gt;Please don’t ever hesitate to say hello if you see me at an event!&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Great conversations online&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;I also had so much fun recording some of our podcast episodes this year. A few of the highly memorable ones for me were the Pagey Nostalgia Hour to celebrate our 100th episode, where we took a trip down memory lane with some of our longest tenured Dutonians. Reminiscing about what things were like years ago was really fun and a cool reminder of how far we’ve come.&lt;/p&gt;


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          Pagey's Nostalgia Hour
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        &lt;p class="truncate-at-3"&gt;
          For our 100th episode, we reached out to the folks who have been at PagerDuty the longest, and asked them to share some of their stories with us and with you! These folks are from all over PagerDuty and had some amazing one-of-a-kind experiences.
        &lt;/p&gt;
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&lt;p&gt;Also of note: &lt;a href="https://www.pageittothelimit.com/sustainable-oncall-culture-with-paige-cruz/" rel="noopener noreferrer"&gt;Sustainable On-Call Culture with Paige at Chronosphere&lt;/a&gt;, and &lt;a href="https://www.pageittothelimit.com/bridging-the-gap-with-rachel-stephens/" rel="noopener noreferrer"&gt;Bridging the Gap Between Customer Support and Engineering with Rachel at Redmonk&lt;/a&gt;. These were both conversations that I had a lot of fun hosting and which had a lot of great takeaways that are worth a listen if you haven’t had the chance!&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Team time!&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;My last highlight is being able to get together with our team in our Lisbon office. We’re scattered throughout the world, and usually only see each other on zooms, or if two of us happen to be speaking at one event, so getting a couple of days to work on planning, get to know each other, and even bake pasteis de nata together was a great treat.”&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fmhk1uwf9r77zxifd0geh.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fmhk1uwf9r77zxifd0geh.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/mhk1uwf9r77zxifd0geh.png"&gt;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;Tiago Barbosa, Developer Advocate (Portugal):&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;“Time flies when you're having fun," they say. That's exactly how 2023 was for me!&lt;/strong&gt;&lt;/p&gt;

&lt;p&gt;I joined the amazing DevRel team at PagerDuty about 6 months ago, and I'm really excited to be here. In such a short time, I've met many great individuals at PagerDuty, starting with my own team and others across different parts of the business. The amount of knowledge and passion displayed by everyone at PagerDuty is truly inspiring and motivates me to bring my best every day.&lt;br&gt;
During my time at PagerDuty, I had the opportunity to contribute to various activities such as running our podcast (&lt;a href="https://www.pageittothelimit.com/" rel="noopener noreferrer"&gt;Page It to The Limit&lt;/a&gt;), hosting live streams, publishing the article &lt;a href="https://www.pagerduty.com/blog/from-chaos-to-actionable-insights-with-pagerduty-integrations-and-automation/" rel="noopener noreferrer"&gt;From Chaos to Actionable Insights with PagerDuty Integrations and Automation&lt;/a&gt;, and assisting multiple customers on 1:1 meetings and the Community forum.&lt;/p&gt;

&lt;p&gt;While most of these tasks are done from the comfort of my home office, I also love to travel and meet people to learn how we can provide better service to our customers. This year, I had the chance to visit London and Chicago. I hope that in 2024, I get to explore new places and have the opportunity to meet YOU!&lt;/p&gt;

&lt;p&gt;However, one of my main achievements this year was becoming a maintainer for the &lt;a href="https://backstage.spotify.com/marketplace/pagerduty/plugin/pagerduty/" rel="noopener noreferrer"&gt;PagerDuty plugin for Backstage&lt;/a&gt;. This allows us to collaborate with our developer community through open source and contribute to a project that I'm truly excited about. It also helps improve the user experience for any PagerDuty customer using Backstage. If you haven't checked out our plugin yet, please &lt;a href="https://pagerduty.github.io/backstage-plugin-docs/index.html" rel="noopener noreferrer"&gt;go here&lt;/a&gt; and don't miss out.&lt;/p&gt;

&lt;p&gt;I'm really excited for 2024 and eager to showcase what our team has prepared for the community. Just a few more days to go!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fqm6cr1qz5fhbu3xg7fmh.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fqm6cr1qz5fhbu3xg7fmh.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/qm6cr1qz5fhbu3xg7fmh.png"&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h3&gt;
  
  
  The team is growing!
&lt;/h3&gt;

&lt;p&gt;In November, we welcomed Jacopen, our newest team member based in Japan, who also shares his first impressions with us. We’re also excited to have a new Dev Advocate joining the Lisbon team soon!&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fosxdzor7ob3497bxy4au.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2Fosxdzor7ob3497bxy4au.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/osxdzor7ob3497bxy4au.png"&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h3&gt;
  
  
  Be part of the PagerDuty Community
&lt;/h3&gt;

&lt;p&gt;Connect with fellow PagerDuty users and learn tips, tricks &amp;amp; best practices, network, ask your questions, share your thoughts &amp;amp; ideas, showcase your projects, give product feedback &amp;amp; more! Sign up today at &lt;a href="//community.pagerduty.com"&gt;community.pagerduty.com&lt;/a&gt; and be part of the community.&lt;/p&gt;

&lt;p&gt;📺 We’re on Twitch! Don’t miss our streams covering all things PagerDuty. Our regular shows are: &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607" rel="noopener noreferrer"&gt;The Unplanned Show with Dormain!&lt;/a&gt; (Mondays), &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d" rel="noopener noreferrer"&gt;Terraform Time with José Antonio!&lt;/a&gt; (Wednesdays) and &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688" rel="noopener noreferrer"&gt;HowTo Happy Hour&lt;/a&gt; (Fridays), Missed any of our shows? Follow &lt;a href="https://www.linkedin.com/company/pagerduty/events/" rel="noopener noreferrer"&gt;PagerDuty on LinkedIn&lt;/a&gt; and/or subscribe to the &lt;a href="https://www.youtube.com/@Pagerduty/playlists" rel="noopener noreferrer"&gt;Youtube&lt;/a&gt; channel to watch on-demand.&lt;/p&gt;

&lt;p&gt;We wrapped up our 2023 live streams on a #TwitchRecap and you can watch the recording:&lt;/p&gt;

&lt;p&gt;&lt;iframe width="710" height="399" src="https://www.youtube.com/embed/QH_5uEMkgD4"&gt;
&lt;/iframe&gt;
&lt;/p&gt;

&lt;p&gt;🎧 We have a podcast too! &lt;a href="https://www.pageittothelimit.com/" rel="noopener noreferrer"&gt;Page It to the Limit&lt;/a&gt; is a podcast that focuses on what it means to operate software in production. Hosted by the PagerDuty Community Team, we cover the leading practices used in the software industry to improve both system reliability and the lives of the people responsible for supporting it. Follow the show in your favorite audio streaming service to be notified of new episodes!&lt;/p&gt;

&lt;p&gt;In the last podcast episode of 2023, Dev Advocates Mandi, Kat and Tiago take a trip down the memory lane and talk about their favorite shows, events and features. Listen now:&lt;/p&gt;


&lt;div class="crayons-card c-embed text-styles text-styles--secondary"&gt;
      &lt;div class="c-embed__cover"&gt;
        &lt;a href="https://www.pageittothelimit.com/2023-recap" class="c-link s:max-w-50 align-middle" rel="noopener noreferrer"&gt;
          &lt;img alt="" src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fwww.pageittothelimit.com%2Fimg%2Fepisode%2F2023-recap-banner.png" height="auto" class="m-0"&gt;
        &lt;/a&gt;
      &lt;/div&gt;
    &lt;div class="c-embed__body"&gt;
      &lt;h2 class="fs-xl lh-tight"&gt;
        &lt;a href="https://www.pageittothelimit.com/2023-recap" rel="noopener noreferrer" class="c-link"&gt;
          2023 Recap
        &lt;/a&gt;
      &lt;/h2&gt;
        &lt;p class="truncate-at-3"&gt;
          Our team has had a busy year. We've welcomed new members and gotten to chat with lots of great folks all over. This week we chatted about some of the things we enjoyed about 2023 and what we're looking forward to in 2024.
        &lt;/p&gt;
      &lt;div class="color-secondary fs-s flex items-center"&gt;
          &lt;img alt="favicon" class="c-embed__favicon m-0 mr-2 radius-0" src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fwww.pageittothelimit.com%2Ffavicon.ico"&gt;
        pageittothelimit.com
      &lt;/div&gt;
    &lt;/div&gt;
&lt;/div&gt;


&lt;h2&gt;
  
  
  💚 Follow us
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;Dormain: &lt;a href="https://twitter.com/DormainDrewitz" rel="noopener noreferrer"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/dormain/" rel="noopener noreferrer"&gt;LinkedIn&lt;/a&gt; &lt;/li&gt;
&lt;li&gt;Kat: &lt;a href="https://twitter.com/strawberryf1eld" rel="noopener noreferrer"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/katgaines/" rel="noopener noreferrer"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Mandi: &lt;a href="https://twitter.com/lnxchk" rel="noopener noreferrer"&gt;Twitter&lt;/a&gt; and &lt;a href="https://bsky.app/profile/lnxchk.bsky.social" rel="noopener noreferrer"&gt;Bluesky&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tara: &lt;a href="https://twitter.com/sparklingrobots" rel="noopener noreferrer"&gt;Twitter&lt;/a&gt; and &lt;a href="https://indieweb.social/@sparklingrobots" rel="noopener noreferrer"&gt;Mastodon&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tiago: &lt;a href="https://twitter.com/t1agob" rel="noopener noreferrer"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/tiagobarbosa/" rel="noopener noreferrer"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Xenda: &lt;a href="https://www.linkedin.com/in/xendaamici/" rel="noopener noreferrer"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;&lt;a href="https://twitter.com/pagerduty" rel="noopener noreferrer"&gt;PagerDuty on X&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Thanks for following us this year, we will continue to create relevant content for the developer community in the year about to begin. See you in 2024! ✨&lt;/p&gt;

&lt;p&gt;&lt;a href="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F0zgfin2bpphf7c7tvpn1.png" class="article-body-image-wrapper"&gt;&lt;img src="https://media.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto%2Cformat=auto/https%3A%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Farticles%2F0zgfin2bpphf7c7tvpn1.png" alt="https://dev-to-uploads.s3.amazonaws.com/uploads/articles/0zgfin2bpphf7c7tvpn1.png"&gt;&lt;/a&gt;&lt;/p&gt;

</description>
      <category>pagerduty</category>
      <category>community</category>
      <category>devrel</category>
      <category>review</category>
    </item>
    <item>
      <title>PagerDuty Community Update, November 24 2023</title>
      <dc:creator>Xenda Amici</dc:creator>
      <pubDate>Fri, 24 Nov 2023 16:03:22 +0000</pubDate>
      <link>https://dev.to/pdcommunity/pagerduty-community-update-november-24-2023-4bg2</link>
      <guid>https://dev.to/pdcommunity/pagerduty-community-update-november-24-2023-4bg2</guid>
      <description>&lt;p&gt;During this shortened week, while the US members of the Community &amp;amp; Advocacy team are enjoying some well-deserved family time and tasting delicious food, I’m sharing our retrospective from last week on the European side of things!&lt;/p&gt;

&lt;p&gt;Dormain received Jamie Vernon in The Unplanned Show to talk about &lt;strong&gt;Cultures of Automation&lt;/strong&gt; and you can watch it on-demand &lt;a href="https://www.linkedin.com/events/theunplannedshow-ep-21-cultures7128792714485104641/about/"&gt;on LinkedIn&lt;/a&gt;. Mandi spoke with Sr. PM Manager Anojan Gunasekaran about &lt;a href="https://www.linkedin.com/events/updatestopagerdutyanalytics7130214891763732480/comments/"&gt;Updates to PagerDuty Analytics&lt;/a&gt;. &lt;/p&gt;

&lt;p&gt;Still on streaming content, PagerDuty’s VP and GM of Incident Management Dan McCall and Jeli.io’s founder and Senior Director of Product Management Nora Jones were guests on the Software Huddle video podcast and talked about all things incident management, the recent &lt;a href="https://www.pagerduty.com/blog/pagerduty-and-jeli-together-will-transform-incident-management/"&gt;Jeli.io acquisition&lt;/a&gt; and more. Watch out &lt;a href="https://community.pagerduty.com/forum/t/from-code-red-to-green-incident-management-with-nora-jones-of-jeli-and-dan-mccall-from-pagerduty/6265"&gt;here&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Did you know that we are rolling out some updates to &lt;a href="https://developer.pagerduty.com/docs/72d3b724589e3-rest-api-rate-limits"&gt;PagerDuty’s REST API rate limits?&lt;/a&gt;. Check out what's new, learn some best practices and share your thoughts in &lt;a href="https://community.pagerduty.com/forum/t/rest-api-rate-limiting-refresh-best-practices/6259"&gt;this community forum thread&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  ✍️ On the Blog:
&lt;/h2&gt;

&lt;p&gt;Interested in how &lt;a href="https://www.pagerduty.com/platform/operations-cloud/"&gt;PagerDuty Operations Cloud&lt;/a&gt; enables teams to resolve incidents more effectively and provide better customer experience through integrations and automation? Read DevOps Advocate Tiago's latest piece: &lt;a href="https://www.pagerduty.com/blog/from-chaos-to-actionable-insights-with-pagerduty-integrations-and-automation/"&gt;&lt;em&gt;From Chaos to Actionable Insights with PagerDuty Integrations and Automation&lt;/em&gt;&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;More on PagerDuty Blog: &lt;a href="https://www.pagerduty.com/blog/7-habits-of-successful-generative-ai-adopters/"&gt;&lt;em&gt;Learn 7 Habits of Successful Generative AI Adopters&lt;/em&gt;&lt;/a&gt;, by VP of Platform Advocacy Dormain.&lt;/p&gt;

&lt;h2&gt;
  
  
  🎟️ Find us in person!
&lt;/h2&gt;

&lt;p&gt;Where in the world is the PagerDuty DevRel team?&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;Say hi to Mandi on &lt;strong&gt;booth #1096&lt;/strong&gt; at the &lt;a href="https://reinvent.awsevents.com/"&gt;AWS re:Invent 2023 Las Vegas&lt;/a&gt; and get a closer look at all of our AWS integrations and capabilities. Plus, product demos, lightning talks, Q&amp;amp;As, and deep-dives on our newest releases including generative AI (full agenda &lt;a href="https://meet.pagerduty.com/AWSreInvent2023"&gt;here&lt;/a&gt;). Have PagerDuty University Certifications? Stop by and show us any of your badges on LinkedIn to receive a special &lt;a href="https://community.pagerduty.com/forum/t/get-your-pagerduty-university-swag-aws-re-invent-2023-last-vegas/6258"&gt;Educated Pagey pin!&lt;/a&gt;&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;&lt;a href="https://devopscon.io/munich/"&gt;DEvOpsCon Munich&lt;/a&gt;: Come find us in our booth to play the PagerDuty Incident game (highest score gets a special prize 🏆), take Pagey swag home and talk to some friendly Dutonians! More details &lt;a href="https://community.pagerduty.com/forum/t/meet-us-devopscon-munich/6260"&gt;in the forums&lt;/a&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Find more Dutonians at our &lt;a href="https://www.pagerduty.com/events/"&gt;global events&lt;/a&gt;. 👋 Say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!&lt;/p&gt;

&lt;h2&gt;
  
  
  We’re Virtual!
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;This week, Mandi presented &lt;em&gt;Plan for Unplanned Work: Game Days and Chaos Engineering&lt;/em&gt; at &lt;a href="https://pozitive.tech/en/"&gt;Pozitive Technologies&lt;/a&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;&lt;a href="https://meet.pagerduty.com/tfrtjan2024"&gt;Mark your calendars&lt;/a&gt; for the next &lt;strong&gt;Terraform Roundtable&lt;/strong&gt;! January 9 at 11am Pacific / 2pm Eastern / 8pm Central Europe. Join us to chat all things PagerDuty and Terraform!&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;
  
  
  🎧 On the Podcast(s)
&lt;/h2&gt;

&lt;p&gt;&lt;a href="https://community.pagerduty.com/forum/t/continuous-learning-with-matt-davis/6257"&gt;Continuous Learning With Matt Davis&lt;/a&gt;. This week Mandi talks to Matt Davis about how leaders can build a culture of learning in modern organizations. Leaders foster continuous learning opportunities for teams and help employees cope with environments where change is constant.&lt;/p&gt;

&lt;p&gt;Subscribe to &lt;a href="https://www.pageittothelimit.com/"&gt;Page to the Limit&lt;/a&gt; so you never miss an episode!&lt;/p&gt;

&lt;h2&gt;
  
  
  📺 On Our Live Streams
&lt;/h2&gt;

&lt;p&gt;We’re on &lt;a href="https://twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt;, covering all things PagerDuty, with some of our streams also broadcasting on &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;Our regular shows are:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;&lt;strong&gt;The Unplanned Show with Dormain!&lt;/strong&gt; Mondays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607"&gt;here&lt;/a&gt;). Catch up on past episodes in &lt;a href="https://youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-&amp;amp;si=l6a1Ph7pYl0WasJ_"&gt;this YouTube playlist&lt;/a&gt;. Prefer an audio-only podcast? Check out the new podcast version of The Unplanned Show on &lt;a href="https://open.spotify.com/show/0WXDoDO59rjqz4cqJG08Vr"&gt;Spotify&lt;/a&gt;&lt;br&gt;
&lt;strong&gt;Upcoming episodes&lt;/strong&gt;:&lt;br&gt;
Dec 4: &lt;em&gt;CSOps at PagerDuty with Arturo Suarez Martin&lt;/em&gt; on &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607"&gt;Twitch&lt;/a&gt;, &lt;a href="https://www.linkedin.com/events/theunplannedshow-ep-22-csopsatp7132766568005996544"&gt;LinkedIn&lt;/a&gt;, or &lt;a href="https://www.youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-"&gt;YouTube&lt;/a&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;&lt;strong&gt;Terraform Time!&lt;/strong&gt; Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d"&gt;here&lt;/a&gt;).&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;&lt;strong&gt;HowTo Happy Hour&lt;/strong&gt;: Fridays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688"&gt;here&lt;/a&gt;) and now also on &lt;a href="https://youtube.com/playlist?list=PLW0xKyjystaMQ9ookkPpRjW62C2d46FV_&amp;amp;feature=shared"&gt;YouTube&lt;/a&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Make sure you’re following us so you can be there live! You can view our most recent episodes on &lt;a href="https://www.twitch.tv/pagerduty/videos"&gt;Twitch&lt;/a&gt; and &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;. See some of our earlier streams on the &lt;a href="https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt"&gt;YouTube playlist&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  🤝 Get in Touch
&lt;/h2&gt;

&lt;p&gt;Join the &lt;a href="https://community.pagerduty.com"&gt;PagerDuty Community&lt;/a&gt; and connect with super users to learn best practices, network, ask questions, share your thoughts, showcase your projects, give product feedback and more!&lt;/p&gt;

&lt;p&gt;Would you like to be on our podcast, Twitch live, blog or next community meetup? Login/sign up to &lt;a href="https://community.pagerduty.com"&gt;PagerDuty Community&lt;/a&gt; and submit your work &lt;a href="https://community.pagerduty.com/challenges/328"&gt;here&lt;/a&gt;, or email us at &lt;a href="mailto:community-team@pagerduty.com"&gt;community-team@pagerduty.com&lt;/a&gt;. We’d love to hear what you’re doing with PagerDuty!&lt;/p&gt;

&lt;h2&gt;
  
  
  💚 Follow us
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;Dormain: &lt;a href="https://twitter.com/DormainDrewitz"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/dormain/"&gt;LinkedIn&lt;/a&gt; &lt;/li&gt;
&lt;li&gt;Kat: &lt;a href="https://twitter.com/strawberryf1eld"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/katgaines/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Mandi: &lt;a href="https://twitter.com/lnxchk"&gt;Twitter&lt;/a&gt; and &lt;a href="https://bsky.app/profile/lnxchk.bsky.social"&gt;Bluesky&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tara: &lt;a href="https://twitter.com/sparklingrobots"&gt;Twitter&lt;/a&gt; and &lt;a href="https://indieweb.social/@sparklingrobots"&gt;Mastodon&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tiago: &lt;a href="https://twitter.com/t1agob"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/tiagobarbosa/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Xenda: &lt;a href="https://www.linkedin.com/in/xendaamici/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;&lt;a href="https://twitter.com/pagerduty"&gt;PagerDuty on X&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

</description>
      <category>devops</category>
      <category>api</category>
      <category>analytics</category>
      <category>automation</category>
    </item>
    <item>
      <title>PagerDuty Community Update, October 27 2023</title>
      <dc:creator>Xenda Amici</dc:creator>
      <pubDate>Fri, 27 Oct 2023 16:14:44 +0000</pubDate>
      <link>https://dev.to/pdcommunity/pagerduty-community-update-october-27-2023-2l78</link>
      <guid>https://dev.to/pdcommunity/pagerduty-community-update-october-27-2023-2l78</guid>
      <description>&lt;h2&gt;
  
  
  🚀 Ready for the future!
&lt;/h2&gt;

&lt;p&gt;October is nearly a wrap with lots of exciting things happening in PagerDuty: the latest updates to the Operations Cloud (everything you need to know is  &lt;a href="https://www.pagerduty.com/platform/operations-cloud/"&gt;here&lt;/a&gt;), more AIOps features in &lt;a href="https://www.pagerduty.com/early-access/"&gt;early access&lt;/a&gt;, &lt;a href="https://www.pagerduty.com/resources/"&gt;fresh e-books and webinars&lt;/a&gt;, cool assets and brand colors (Volt is my favorite! 💚), &lt;a href="https://www.pagerduty.com/"&gt;website with new looks&lt;/a&gt;, top notch brand campaign &lt;a href="https://www.pagerduty.com/blog/speed-scale-and-special-sauce-the-evolution-of-the-pagerduty-brand/"&gt;“Operations Intervention”&lt;/a&gt; (you'll see the campaign on social media, the web, podcasts, and even in &lt;a href="https://reinvent.awsevents.com/"&gt;AWS re:Invent 2023 Las Vegas&lt;/a&gt;) and &lt;a href="https://community.pagerduty.com/forum/t/platform-release-notes-october-2023/6206/3"&gt;platform releases&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Wanna learn about new capabilities and get started on using them in your PagerDuty Operations Cloud environment? Go to &lt;a href="https://community.pagerduty.com/forum/"&gt;PagerDuty Community&lt;/a&gt; and check out the &lt;a href="https://community.pagerduty.com/forum/t/future-ready-guide-october-2023/6211"&gt;Future Ready Guide: October 2023&lt;/a&gt;, a curated collection of resources that VP of Platform Advocacy Dormain put together!&lt;/p&gt;

&lt;p&gt;Wait, there’s more! ⬇️&lt;/p&gt;

&lt;h2&gt;
  
  
  ✍️AWS Orchestration with Systems Manager &amp;amp; Runbook Automation
&lt;/h2&gt;

&lt;p&gt;Are you ready to say goodbye to time-consuming, manual tasks and hello to a self-service and orchestration layer that seamlessly integrates with AWS Systems Manager? Head to &lt;a href="https://www.pagerduty.com/blog/aws-orchestration-with-systems-manager-runbook-automation/"&gt;PagerDuty Blog&lt;/a&gt; and read about Runbook Automation and how it helps organizations save time and expand the reach of automation across accounts.&lt;/p&gt;

&lt;h2&gt;
  
  
  🎟️ Find us in person!
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;Tiago will be at &lt;a href="https://events.linuxfoundation.org/kubecon-cloudnativecon-north-america/"&gt;KubeCon + CloudNativeCon North America&lt;/a&gt;, Nov 6–9, in Chicago. Register for in-person or virtual &lt;a href="https://events.linuxfoundation.org/kubecon-cloudnativecon-north-america/register/"&gt;here&lt;/a&gt;. If you happen to be in town for #KubeCon, join PagerDuty Process Automation team for brats, beers, prizes and latest automation trends in one of the most iconic hotels in Chicago! &lt;a href="https://community.pagerduty.com/forum/t/kube-beer-join-pagerduty-process-automation-experts-in-chicago/6196"&gt;Reserve your spot ⬅&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Nov 9, Kat brings &lt;em&gt;Mastering Incident Communication&lt;/em&gt; to &lt;a href="https://devops.barcelona/"&gt;DevOps Barcelona&lt;/a&gt;.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Where else you can find Dutonians in November:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Nov 6-9: &lt;a href="https://www.gartner.com/en/conferences/emea/symposium-spain"&gt;Gartner Symposium Barcelona&lt;/a&gt;, Nov 23: &lt;a href="https://women-in-technology.com/"&gt;London: Women of Silicon Roundabout Conference&lt;/a&gt;, Nov 23 to Dec 1: &lt;a href="https://reinvent.awsevents.com/"&gt;AWS re:Invent 2023 Las Vegas&lt;/a&gt; (come say hi on booth #1096). &lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Find more Dutonians at our &lt;a href="https://www.pagerduty.com/events/"&gt;global events&lt;/a&gt;. 👋 Say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!&lt;/p&gt;

&lt;h2&gt;
  
  
  We’re Virtual!
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;Join us Nov 2 for a panel discussion on &lt;a href="https://www.linkedin.com/events/paneldiscussion-modernmonitorin7120498891707351040/comments/"&gt;&lt;em&gt;Modern Monitoring and Observability&lt;/em&gt;&lt;/a&gt;, featuring Ernest Mueller of Accenture and Peco Karayanev PagerDuty, authors of &lt;a href="https://www.linkedin.com/learning/devops-foundations-monitoring-and-observability/"&gt;DevOps Foundations: Monitoring and Observability&lt;/a&gt; on LinkedIn Learning, plus Jason Hand of Datadog and Steve McGhee of Google!&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Fall Webinars: &lt;a href="https://www.pagerduty.com/resources/webinar/the-art-of-deciding-what-to-automate/"&gt;&lt;em&gt;The Art of Deciding What to Automate&lt;/em&gt;&lt;/a&gt; (Nov 9) and &lt;a href="https://www.pagerduty.com/resources/webinar/genai-unleashed-transforming-customer-experience/"&gt;&lt;em&gt;GenAI Unleashed: Transforming Customer Experience in the Digital Era&lt;/em&gt;&lt;/a&gt; (Nov 14).&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;In Nov 15-16, Mandi will be presenting &lt;em&gt;Best Practices for On Call Teams&lt;/em&gt; at &lt;a href="https://www.developerweek.com/global/conference/enterprise/"&gt;DeveloperWeek Enterprise&lt;/a&gt;. Click &lt;a href="https://link.devnetwork.com/Z9RWQFfl"&gt;here&lt;/a&gt; for a free OPEN pass to DeveloperWeek Enterprise!&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Mandi will also be presenting &lt;em&gt;Plan for Unplanned Work: Game Days and Chaos Engineering&lt;/em&gt; at &lt;a href="https://pozitive.tech/en/"&gt;Pozitive Technologies&lt;/a&gt; on Nov 23.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;
  
  
  🎧 On the Podcast(s)
&lt;/h2&gt;

&lt;p&gt;Stay tuned on Nov 7 for &lt;a href="https://pageittothelimit.com"&gt;Page It To the Limit&lt;/a&gt; &lt;strong&gt;100th episode&lt;/strong&gt; - Sneak peek: we’re bringing in several guests to this special show! Subscribe so you never miss an episode.&lt;/p&gt;

&lt;h2&gt;
  
  
  📺 On Our Live Streams
&lt;/h2&gt;

&lt;p&gt;Our regular shows are:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;&lt;strong&gt;The Unplanned Show with Dormain!&lt;/strong&gt; Mondays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607"&gt;here&lt;/a&gt;). Catch up on past episodes in &lt;a href="https://youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-&amp;amp;si=l6a1Ph7pYl0WasJ_"&gt;this YouTube playlist&lt;/a&gt;. Prefer an audio-only podcast? Check out the new podcast version of The Unplanned Show on &lt;a href="https://open.spotify.com/show/0WXDoDO59rjqz4cqJG08Vr"&gt;Spotify&lt;/a&gt;&lt;br&gt;
&lt;strong&gt;Upcoming episodes&lt;/strong&gt;:&lt;br&gt;
Oct 30: &lt;em&gt;Resilient architectures with Matt Stine, author of "Migrating to Cloud-Native Architectures" (O'Reilly)&lt;/em&gt; on &lt;a href="https://www.twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt;, &lt;a href="https://www.linkedin.com/events/theunplannedshow-episode18-resi7121273187698446336/"&gt;LinkedIn&lt;/a&gt;, or &lt;a href="https://www.youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-"&gt;YouTube&lt;/a&gt;.&lt;br&gt;
Nov 6: &lt;em&gt;Cloud security response&lt;/em&gt; with Ashley Ward, of Orca Security on &lt;a href="https://www.linkedin.com/events/7123446768456916993/"&gt;LinkedIn&lt;/a&gt;, &lt;a href="https://www.youtube.com/watch?v=6gBh34JssJU"&gt;YouTube&lt;/a&gt;, or &lt;a href="https://www.twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;&lt;strong&gt;Terraform Time!&lt;/strong&gt; Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d"&gt;here&lt;/a&gt;).&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;&lt;strong&gt;HowTo Happy Hour&lt;/strong&gt;: Fridays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688"&gt;here&lt;/a&gt;) and now also on &lt;a href="https://youtube.com/playlist?list=PLW0xKyjystaMQ9ookkPpRjW62C2d46FV_&amp;amp;feature=shared"&gt;YouTube&lt;/a&gt;.&lt;br&gt;
&lt;strong&gt;Upcoming show&lt;/strong&gt;:&lt;br&gt;
Oct 27, Alex Quintana joins the stream to talk about what’s new in Onboarding and Operational Maturity. Watch on &lt;a href="https://www.twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt; or &lt;a href="https://www.linkedin.com/events/newfeaturesinteamonboarding7121156818764001281/"&gt;LinkedIn&lt;/a&gt; or &lt;a href="https://www.youtube.com/watch?v=hUQ1mT_NGvk"&gt;YouTube&lt;/a&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Make sure you’re following us so you can be there live! You can view our most recent episodes on &lt;a href="https://www.twitch.tv/pagerduty/videos"&gt;Twitch&lt;/a&gt; and &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;. See some of our earlier streams on the &lt;a href="https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt"&gt;YouTube playlist&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  🤝 Get in Touch
&lt;/h2&gt;

&lt;p&gt;Join the &lt;a href="https://community.pagerduty.com"&gt;PagerDuty Community&lt;/a&gt; and connect with super users to learn best practices, network, ask questions, share your thoughts, showcase your projects, give product feedback and more!&lt;/p&gt;

&lt;p&gt;Would you like to be on our podcast, Twitch live, blog or next community meetup? Login/sign up to &lt;a href="https://community.pagerduty.com"&gt;PagerDuty Community&lt;/a&gt; and submit your work &lt;a href="https://community.pagerduty.com/challenges/328"&gt;here&lt;/a&gt;, or email us at &lt;a href="mailto:community-team@pagerduty.com"&gt;community-team@pagerduty.com&lt;/a&gt;. We’d love to hear what you’re doing with PagerDuty!&lt;/p&gt;

&lt;h2&gt;
  
  
  💚 Follow us
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;Dormain: &lt;a href="https://twitter.com/DormainDrewitz"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/dormain/"&gt;LinkedIn&lt;/a&gt; &lt;/li&gt;
&lt;li&gt;Kat: &lt;a href="https://twitter.com/strawberryf1eld"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/katgaines/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Mandi: &lt;a href="https://twitter.com/lnxchk"&gt;Twitter&lt;/a&gt; and &lt;a href="https://bsky.app/profile/lnxchk.bsky.social"&gt;Bluesky&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tara: &lt;a href="https://twitter.com/sparklingrobots"&gt;Twitter&lt;/a&gt; and &lt;a href="https://indieweb.social/@sparklingrobots"&gt;Mastodon&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tiago: &lt;a href="https://twitter.com/t1agob"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/tiagobarbosa/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Xenda: &lt;a href="https://www.linkedin.com/in/xendaamici/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;&lt;a href="https://twitter.com/pagerduty"&gt;PagerDuty on X&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

</description>
      <category>aiops</category>
      <category>automation</category>
      <category>devops</category>
      <category>pagerduty</category>
    </item>
    <item>
      <title>PagerDuty Community Update, October 12 2023</title>
      <dc:creator>Xenda Amici</dc:creator>
      <pubDate>Thu, 12 Oct 2023 16:00:51 +0000</pubDate>
      <link>https://dev.to/pdcommunity/pagerduty-community-update-october-12-2023-dg3</link>
      <guid>https://dev.to/pdcommunity/pagerduty-community-update-october-12-2023-dg3</guid>
      <description>&lt;h2&gt;
  
  
  🇬🇧 DevRel team @ PD Connect London: Supercharging ch-ch-ch-changes!
&lt;/h2&gt;

&lt;p&gt;London Calling! 📣The first in-person PagerDuty Connect after Covid years - also my first PD event -  was packed of inspiring customer stories from SalesForce, TUI, London Exchange Stock and RyanAir, customer awards recognition (Specsaver &amp;amp; Just Eat nailed it!), and, of course, our DevRel team in the spotlight with Dormain getting inspired by David Bowie’s ch-ch-ch-changes when talking about how boosting operational work automation can be cost effective for companies of all sizes, while Tiago demoed how to supercharge PagerDuty through integrations.&lt;/p&gt;

&lt;p&gt;I posted some highlights on my LinkedIn page. Check it out 👇&lt;/p&gt;


&lt;div class="crayons-card c-embed text-styles text-styles--secondary"&gt;
      &lt;div class="c-embed__cover"&gt;
        &lt;a href="https://www.linkedin.com/posts/xendaamici_pdconnectlondon-pdconnect-activity-7118181418525966337-bcrz?utm_source=share&amp;amp;amp%3Butm_medium=member_desktop" class="c-link s:max-w-50 align-middle" rel="noopener noreferrer"&gt;
          &lt;img alt="" src="https://res.cloudinary.com/practicaldev/image/fetch/s--oEH3C-dN--/c_limit%2Cf_auto%2Cfl_progressive%2Cq_auto%2Cw_800/https://media.licdn.com/dms/image/D4D22AQF3C3HVCzeatQ/feedshare-shrink_2048_1536/0/1697106696924%3Fe%3D1700092800%26v%3Dbeta%26t%3D11vC1gqmSGdZQAkGnZrlDuU38YmBypqUoVMsYjm5dP4" height="1067" class="m-0" width="800"&gt;
        &lt;/a&gt;
      &lt;/div&gt;
    &lt;div class="c-embed__body"&gt;
      &lt;h2 class="fs-xl lh-tight"&gt;
        &lt;a href="https://www.linkedin.com/posts/xendaamici_pdconnectlondon-pdconnect-activity-7118181418525966337-bcrz?utm_source=share&amp;amp;amp%3Butm_medium=member_desktop" rel="noopener noreferrer" class="c-link"&gt;
          Xenda Amici on LinkedIn: #pdconnectlondon #pdconnect
        &lt;/a&gt;
      &lt;/h2&gt;
        &lt;p class="truncate-at-3"&gt;
          Still on PagerDuty Connect London: inspiring stories from Salesforce, TUI, London Stock Exchange &amp;amp;amp; Ryanair + supercharging talks/demos from DevReal team…
        &lt;/p&gt;
      &lt;div class="color-secondary fs-s flex items-center"&gt;
          &lt;img alt="favicon" class="c-embed__favicon m-0 mr-2 radius-0" src="https://res.cloudinary.com/practicaldev/image/fetch/s--aGQ1YUtN--/c_limit%2Cf_auto%2Cfl_progressive%2Cq_auto%2Cw_800/https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca" width="64" height="64"&gt;
        linkedin.com
      &lt;/div&gt;
    &lt;/div&gt;
&lt;/div&gt;


&lt;h2&gt;
  
  
  Viva Las Vegas! &lt;a href="https://www.supportdriven.com/expo/support-ops"&gt;Support Driven Expo&lt;/a&gt;
&lt;/h2&gt;

&lt;p&gt;Also last week, Dev Advocate Kat presented &lt;em&gt;Mastering Incident Communications for Customer Liaisons&lt;/em&gt; in Las Vegas, showing how companies can advocate for their users, with the motto “remember we’re talking to humans at the end of the day!”&lt;/p&gt;

&lt;h2&gt;
  
  
  📝 Take the PagerDuty API Survey
&lt;/h2&gt;

&lt;p&gt;We want to hear from you! Tell us how familiar you are with different PagerDuty APIs and integrations, as well as what (if anything) is preventing you from using them. Login to the &lt;a href="https://community.pagerduty.com/forum/"&gt;PagerDuty Community Forums&lt;/a&gt; and take the &lt;a href="https://community.pagerduty.com/challenges/339"&gt;PagerDuty API survey challenge&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  🎟️ Find us in person!
&lt;/h2&gt;

&lt;p&gt;Where in the world is PagerDuty DevRel? The next few months are packed with PagerDuty Advocates worldwide in Taiwan and London!&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;Look out for Dormain at &lt;a href="https://meet.pagerduty.com/GartnerITSymposium"&gt;Gartner Symposium in Orlando&lt;/a&gt;, Oct 16-19, where she will give a talk about &lt;em&gt;5 mistakes CIOs make with GenAI, AIOps, and Automation&lt;/em&gt;
&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Other Dutonians you’ll find out and about:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;PagerDuty's Senior Director of Data Science Mitra Goswani will take her &lt;em&gt;Expedition to the LLM And AI Frontier&lt;/em&gt; to &lt;a href="https://leaddev.com/leaddev-west-coast"&gt;LeadDev West Coast&lt;/a&gt;, October 16-17. Mitra was a guest at the Unplanned Show last August and spoke about learnings from building with large language models (LLMs). Watch &lt;a href="https://www.linkedin.com/events/theunplannedshow-generativeaiwi7097330790635569152/"&gt;here&lt;/a&gt; 👈&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Everaldo Aguiar (Senior Engineering Manager) will represent PagerDuty at &lt;a href="https://aidevworld.com/"&gt;AIDevWorld&lt;/a&gt; in Santa Clara (CA), Oct 24-26, with &lt;em&gt;AI in AIOps: Minimizing Disruption and Accelerating Incident Resolution&lt;/em&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Find more Dutonians at our &lt;a href="https://www.pagerduty.com/events/"&gt;global events&lt;/a&gt;. 👋 Come say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!&lt;/p&gt;

&lt;h2&gt;
  
  
  We’re Virtual!
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;Mandi will be presenting &lt;em&gt;Futuristic Luxury Incident Response&lt;/em&gt; at &lt;a href="https://www.alldaydevops.com/"&gt;All Day DevOps&lt;/a&gt; on Oct 26. Register to get 24 hours of DevOps!&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Oct 20, featuring Product Manager Mya King, we’ll be talking about what’s new in the PagerDuty Slack Integration. RSVP on &lt;a href="https://www.linkedin.com/events/newfeaturesinthepagerdutyslacki7116136559854194688/"&gt;LinkedIn&lt;/a&gt; and add it to your calendar so you won’t miss it!&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;h2&gt;
  
  
  🎧 On the Podcast(s)
&lt;/h2&gt;

&lt;p&gt;Subscribe to &lt;a href="https://pageittothelimit.com"&gt;Page It To the Limit&lt;/a&gt; so you never miss an episode! We’ve got a bunch of great episodes in the pipeline for you, including our &lt;strong&gt;100th&lt;/strong&gt; episode!&lt;/p&gt;

&lt;h2&gt;
  
  
  📺 On Our Live Streams
&lt;/h2&gt;

&lt;p&gt;We’re on &lt;a href="https://twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt;, covering all things PagerDuty, with some of our streams also broadcasting on &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;Our regular shows are:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;The Unplanned Show with Dormain! Mondays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607"&gt;here&lt;/a&gt;). Catch up on past episodes in &lt;a href="https://youtube.com/playlist?list=PLW0xKyjystaOBypX6nLYqI4S9oj7fPe2-&amp;amp;si=l6a1Ph7pYl0WasJ_"&gt;this YouTube playlist&lt;/a&gt;.&lt;br&gt;
Upcoming episode:&lt;br&gt;
October 23: Meg Watson (Product Lead @ Spotify) &amp;amp; Dev Advocate Tiago Barbosa on PagerDuty plug-in for Backstage on &lt;a href="https://www.twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt;, &lt;a href="https://www.linkedin.com/events/7112867890055303168/comments/"&gt;LinkedIn&lt;/a&gt;, or &lt;a href="https://www.youtube.com/watch?v=jQ9fQk5odyI"&gt;YouTube&lt;/a&gt;&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Terraform Time! Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d"&gt;here&lt;/a&gt;)&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688"&gt;here&lt;/a&gt;)&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Make sure you’re following us so you can be there live! You can view our most recent episodes on &lt;a href="https://www.twitch.tv/pagerduty/videos"&gt;Twitch&lt;/a&gt; and &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;. See some of our earlier streams on the &lt;a href="https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt"&gt;YouTube playlist&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  🤝 Get in Touch
&lt;/h2&gt;

&lt;p&gt;Join the &lt;a href="https://community.pagerduty.com"&gt;PagerDuty Community&lt;/a&gt; and connect with super users to learn best practices, network, ask questions, share your thoughts, showcase your projects, give product feedback and more!&lt;/p&gt;

&lt;p&gt;Would you like to be on our podcast, Twitch live, blog or next community meetup? Login/sign up to &lt;a href="https://community.pagerduty.com"&gt;PagerDuty Community&lt;/a&gt; and submit or work &lt;a href="https://community.pagerduty.com/challenges/328"&gt;here&lt;/a&gt;, or email us at &lt;a href="mailto:community-team@pagerduty.com"&gt;community-team@pagerduty.com&lt;/a&gt;. We’d love to hear what you’re doing with PagerDuty!&lt;/p&gt;

&lt;h2&gt;
  
  
  💚 Follow us on Social Media!
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;Dormain: &lt;a href="https://twitter.com/DormainDrewitz"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/dormain/"&gt;LinkedIn&lt;/a&gt; &lt;/li&gt;
&lt;li&gt;Kat: &lt;a href="https://twitter.com/strawberryf1eld"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/katgaines/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Mandi: &lt;a href="https://twitter.com/lnxchk"&gt;Twitter&lt;/a&gt; and &lt;a href="https://bsky.app/profile/lnxchk.bsky.social"&gt;Bluesky&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tara: &lt;a href="https://twitter.com/sparklingrobots"&gt;Twitter&lt;/a&gt; and &lt;a href="https://indieweb.social/@sparklingrobots"&gt;Mastodon&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tiago: &lt;a href="https://twitter.com/t1agob"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/tiagobarbosa/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Xenda: &lt;a href="https://www.linkedin.com/in/xendaamici/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;&lt;a href="https://twitter.com/pagerduty"&gt;PagerDuty on X&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

</description>
      <category>devops</category>
      <category>aiops</category>
      <category>automation</category>
      <category>pagerduty</category>
    </item>
    <item>
      <title>PagerDuty Community Update, September 15 2023</title>
      <dc:creator>Xenda Amici</dc:creator>
      <pubDate>Fri, 15 Sep 2023 11:33:56 +0000</pubDate>
      <link>https://dev.to/pdcommunity/pagerduty-community-update-september-15-2023-1i2</link>
      <guid>https://dev.to/pdcommunity/pagerduty-community-update-september-15-2023-1i2</guid>
      <description>&lt;h2&gt;
  
  
  🥑🇵🇹 Avocados United… Lisbon edition!
&lt;/h2&gt;

&lt;p&gt;👋 Xenda here, writing my first weekly update, yay! I'm happy to share that after joining PagerDuty a month ago, Dev Advocate Tiago and I had the amazing opportunity to meet Kat, Mandi and Tara in person during the Lisbon stop of their "Euro tour." Tara arrived in Lisbon shortly after giving the talk &lt;em&gt;Resilience: Building a burnout-resistant life in developer relationships&lt;/em&gt; at &lt;a href="https://developerrelations.com/event/devrelcon-london-2023"&gt;DevRelCon&lt;/a&gt; London and was super excited in sharing with the team all interesting topics from the conference. Kat and Mandi left Lisbon straight to &lt;a href="https://sreday.com/"&gt;SREday&lt;/a&gt; stage in London, for the &lt;em&gt;Mastering Incident Communications&lt;/em&gt; (Kat) and &lt;em&gt;Futuristic Luxury Incident Response&lt;/em&gt; (Mandi) presentations.&lt;/p&gt;

&lt;p&gt;Busy-cados! Besides aligning our values as a team and learning how to bake delicious &lt;em&gt;pasteis de nata&lt;/em&gt; (portuguese custard tarts 😋) we committed to walking (a lot!) through the streets of Lisbon, while contributing to &lt;em&gt;#step-tember&lt;/em&gt;, a global PagerDuty challenge that gives an opportunity for PD folks across the globe to fundraise, get active and connect!&lt;/p&gt;

&lt;h2&gt;
  
  
  ✍️ Ace Service Ownership like a tennis champion (wait, what?)
&lt;/h2&gt;

&lt;p&gt;What does tennis have to do with Service Ownership? As strange as it may sound, head to PagerDuty blog and learn how DevOps can learn from tennis when it comes to building healthy and resilient services. &lt;a href="https://www.pagerduty.com/blog/how-to-ace-your-services-with-pagerduty/"&gt;Read here&lt;/a&gt; 👈&lt;/p&gt;

&lt;h2&gt;
  
  
  🎟️ Find us in person!
&lt;/h2&gt;

&lt;p&gt;Where in the world is PagerDuty DevRel? September is packed with PagerDuty Advocates worldwide in Taiwan, Atlanta and London!&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;Mandi will be at &lt;a href="https://devopsdays.org/events/2023-atlanta/welcome/"&gt;DevOpsDays Atlanta&lt;/a&gt; to present &lt;em&gt;Reducing Trauma in Production with SLOs and Chaos Engineering&lt;/em&gt; with Julie Gunderson, &lt;strong&gt;September 18 and 19&lt;/strong&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Kat will bring another round of &lt;em&gt;Mastering Incident Communications&lt;/em&gt; to &lt;a href="https://devopsdays.tw/2023/"&gt;DevOpsDays Taipei&lt;/a&gt; &lt;strong&gt;September 25-26&lt;/strong&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Tiago will talk about &lt;em&gt;Supercharging PagerDuty with integrations and plugins&lt;/em&gt; at &lt;a href="https://meet.pagerduty.com/pagerdutyconnect"&gt;PagerDuty Connect London&lt;/a&gt;, &lt;strong&gt;Oct 11&lt;/strong&gt;.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Other Dutonians you’ll find out and about:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;&lt;p&gt;Mitra Goswami, Senior Director of Data Science, and Manu Gurudatha, Senior Director, Software Engineering, will be presenting &lt;em&gt;Let’s Adopt Generative AI&lt;/em&gt; at &lt;a href="https://www.datascience.salon/miami/"&gt;Data Science Salon&lt;/a&gt; &lt;strong&gt;September 19&lt;/strong&gt; in Miami.&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Software Engineer Todd Whitney will be speaking at &lt;a href="https://hashiconf.com/2023/"&gt;HashiConf&lt;/a&gt;! He’ll be presenting HashiCorp upgrades the PagerDuty way.&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;See where else you can connect with our PD team around the globe! &lt;a href="https://devopsdays.org/events/2023-london/welcome/"&gt;Devopsdays London&lt;/a&gt;, &lt;a href="https://meet.pagerduty.com/pagerdutyconnect"&gt;PagerDuty Connect&lt;/a&gt; and &lt;a href="https://events.linuxfoundation.org/kubecon-cloudnativecon-north-america/"&gt;KubeCon | CloudNativeCon North America&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;Find more Dutonians at our &lt;a href="https://www.pagerduty.com/events/"&gt;global events&lt;/a&gt;. 👋 Come say hi if you’re there and share your experience with us - we’re happy to connect and spread the Pagey love!&lt;/p&gt;

&lt;h2&gt;
  
  
  🛜 We’re Virtual!
&lt;/h2&gt;

&lt;p&gt;We are back to the &lt;a href="https://www.meetup.com/rundeck-europe/"&gt;Rundeck OSS EMEA meetup&lt;/a&gt; this month. Join us on &lt;strong&gt;September 28&lt;/strong&gt; for a session on &lt;em&gt;”Supercharging your AWS Cloud Platform with Rundeck”&lt;/em&gt;. &lt;a href="https://www.meetup.com/rundeck-europe/"&gt;Subscribe now&lt;/a&gt; and be notified of future events!&lt;/p&gt;

&lt;p&gt;September is &lt;a href="https://www.pagerduty.com/blog/pagerdutys-global-preparedness-month-returns-securing-our-hybrid-workplaces-from-emerging-threats/"&gt;Global Preparedness Month&lt;/a&gt;. Dormain Drewitz (VP Platform Advocacy) spoke to Jason C. Flint (Sr. Manager, Facilities and Crisis Response @ PagerDuty) about crisis response and the latest updates to PagerDuty's Ops Guides. Watch it on &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  🎧 On the Podcast(s)
&lt;/h2&gt;

&lt;p&gt;Subscribe to &lt;a href="https://pageittothelimit.com" class="ltag_cta ltag_cta--branded"&gt;Page it to the Limit&lt;/a&gt;
 so you never miss an episode. We’ve got a bunch of great episodes in the pipeline for you!&lt;/p&gt;

&lt;h2&gt;
  
  
  📺 On Our Live Streams
&lt;/h2&gt;

&lt;p&gt;We’re on &lt;a href="https://twitch.tv/pagerduty"&gt;Twitch&lt;/a&gt;, covering all things PagerDuty, with some of our streams also broadcasting on &lt;a href="https://www.linkedin.com/company/pagerduty/events/"&gt;LinkedIn&lt;/a&gt;!&lt;/p&gt;

&lt;p&gt;Our regular shows are:&lt;/p&gt;

&lt;ul&gt;
&lt;li&gt;The Unplanned Show with Dormain! Mondays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=8621eb03-0bbe-4ab9-9ba3-591c4f016607"&gt;here&lt;/a&gt;)&lt;/li&gt;
&lt;li&gt;&lt;p&gt;Terraform Time! Wednesdays at 4pm Eastern / 1pm Pacific with José Antonio! (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=037a4f43-ecd4-4e45-b239-4761177e060d"&gt;here&lt;/a&gt;)&lt;/p&gt;&lt;/li&gt;
&lt;li&gt;&lt;p&gt;HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific (check other timezones &lt;a href="https://www.twitch.tv/pagerduty/schedule?seriesID=5e8c58b6-52e1-4098-8835-f402b44a4688"&gt;here&lt;/a&gt;)&lt;/p&gt;&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Make sure you’re following us so you can be there live! You can also view our most recent episodes on &lt;a href="https://www.twitch.tv/pagerduty/videos"&gt;Twitch&lt;/a&gt;. You can see some of our earlier streams on the &lt;a href="https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt"&gt;YouTube playlist&lt;/a&gt;.&lt;/p&gt;

&lt;h2&gt;
  
  
  🤝 Get in Touch
&lt;/h2&gt;

&lt;p&gt;If you have a question about PagerDuty, check out our &lt;a href="https://community.pagerduty.com"&gt;Community Forums&lt;/a&gt; for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at &lt;a href="mailto:community-team@pagerduty.com"&gt;community-team@pagerduty.com&lt;/a&gt;. We’d love to hear what you’re doing with PagerDuty!&lt;/p&gt;

&lt;h2&gt;
  
  
  💚 Follow us on Social Media!
&lt;/h2&gt;

&lt;ul&gt;
&lt;li&gt;Kat: &lt;a href="https://twitter.com/strawberryf1eld"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/katgaines/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tara: &lt;a href="https://twitter.com/sparklingrobots"&gt;Twitter&lt;/a&gt; and &lt;a href="https://indieweb.social/@sparklingrobots"&gt;Mastodon&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Mandi: &lt;a href="https://twitter.com/lnxchk"&gt;Twitter&lt;/a&gt; and &lt;a href="https://bsky.app/profile/lnxchk.bsky.social"&gt;Bluesky&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Tiago: &lt;a href="https://twitter.com/t1agob"&gt;Twitter&lt;/a&gt; and &lt;a href="https://www.linkedin.com/in/tiagobarbosa/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;Xenda: &lt;a href="https://www.linkedin.com/in/xendaamici/"&gt;LinkedIn&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;We have retired the &lt;a href="https://twitter.com/pageit2thelimit"&gt;Podcast Account&lt;/a&gt; so follow PagerDuty on Twitter!&lt;/li&gt;
&lt;li&gt;&lt;a href="https://twitter.com/pagerduty"&gt;PagerDuty Main&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;

</description>
      <category>devops</category>
      <category>pagerduty</category>
      <category>automation</category>
      <category>serviceownership</category>
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