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Discussion on: I was emailed after abandoning a registration form. I did not click Submit. This is not ok.

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Haris Secic • Edited

Well... I think in Germany you have a law that actually backs up "reserving and order". So my friend had an order from a company in Germany it might be even eBay Germany. After putting stuff in "cart" and then not doing anything, not ordering but also not clearing the "cart", he left the page, and after couple of days got some kind of fine which he had to pay because you apparently must clear the order in some time unless you actually want to buy....

Hope someone from Germany can see the comment to back it up with correct version of what is this law.

P.S. similar thing happened to me where I received email that I didn't finish my order (Swedish site). However this was saving my order in case my browser crashed or something and orders expire in like 24h or so. So basically they didn't ask me but it's a useful feature. They did however put in email something like "do you have problems with ordering? call us / email us /...". I did have an issue with order on another web shop and thought hmm it would be good if these guys had that tracker :D