Of course people can misuse (sometimes abuse :D) software which ends up being called "hacking". Now if one might notice that they're being asked to track users and find such information irrelevant to the software function, they can stand up and refuse it. Same goes for developing low quality code just to make boss happy and accepting that he's selling it as state of the art. So by not doing anything this may lead to those scenarios you described.
So knowing you have a job which pays enough to support family may lead to turning the blind eye and letting things like racism, sexism, anti-this/that go through. There's a report button on most social media platforms. Why don't people use it? Why do we only blame companies? Who works at those companies?...
A lot of stuff in the world right now is messed up
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