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How to fix Windows Hello facial recognition locking your screen while the PC is use

jdrch
He/Him/His. Mechanical engineer by day, home sysadmin by night. Thoughts here are mine only & do not represent those of my employer or any group of which I am a member.
・1 min read

If this is happening to you, you may have Personify ChromaCam installed. Stop the matching service in Serices.msc, then uninstall all Personify apps (as well as Logitech Capture).

Fixed the problem for me with the Logitech BRIO 4K webcam on Windows 10.

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