Thank you for your input Defman. We actually tried to follow exactly this format initially, but then we felt like the ticket number is something we use a lot on all levels, so we need it up there. Using the ticket, type, and scope leaves so little space for the subject, so we had to take something out, which was the type.
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Thank you for your input Defman. We actually tried to follow exactly this format initially, but then we felt like the ticket number is something we use a lot on all levels, so we need it up there. Using the ticket, type, and scope leaves so little space for the subject, so we had to take something out, which was the type.