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How To Get Order Data From Shopping Platforms

natalia27070051 profile image Natalia API2Cart ・5 min read

The eCommerce software industry is highly competitive. B2B software vendors use various ways to differentiate themselves from their competitors. For you, as an eCommerce software provider, the only way to outdo your competition is to make your software exceptional and come up with useful features.

Many online store owners need a solution that can automate their order management process. If you can offer such a feature, you can attract a lot of potential customers. This is only possible if you can get order data from your customers' e-stores based on multiple shopping platforms like Amazon, WooCommerce, Magento, Shopify, eBay, and many others.

The ability to access and manage order data is essential for multichannel systems, inventory management software, order management software, ERP solutions, WMS, etc.

This article will show you how to connect your software with various shopping platforms and get all the necessary order info from them.

Why do eCommerce Software Need to Get Order Data from Shopping Platforms?

Almost every eCommerce software like multichannel systems, order management solutions, inventory management systems, shipping systems need to get order data from shopping platforms. Order data is a necessity for them to be able to perform their specific functions for e-merchants.

Some of the common use cases are described below.

Multichannel systems need to obtain order data to track and manage e-store customers' orders across various sales channels. With access to order data, they can also synchronize inventory across all shopping platforms, update order statuses, and generate order-related reports.

Inventory management systems use order data to update each product's availability in stock, based on orders placed by customers and processed by e-stores. Moreover, this data enables such solutions to synchronize inventory levels across different platforms.

Warehouse management systems use order data for providing the functionality related to organizing warehouse operations, increasing order fulfillment speed, and accuracy.

Similarly, shipping management systems use order data to create shipments, generate shipping labels, and keep e-stores' customers informed of their orders' status throughout their purchase journey.

If order data is so important, how do software vendors get such data from shopping platforms?

The only way to get order data is to establish an API integration between eCommerce software systems and shopping platforms and marketplaces. This integration allows software providers to offer their software functions to the e-retailers with additional features to automate their business processes.

How to Develop API Integration with Shopping Platforms?

There are two possible ways to develop API integration with shopping platforms to get order data.

  • In-house integration development

One option is to hire an in-house development team to develop API integrations. You can hire advanced software developers to do this task for you. However, this option is not as easy as it seems. Any integration development is a complex and time-consuming process.

You will have to develop multiple integrations with shopping platforms that your clients have built their e-stores on. So you can imagine how much time, money, and resources you'll have to invest in developing multiple integrations in-house. These costs add up with regular maintenance and upgrades.

  • Integration development via external solution

The most viable way to develop an integration to get order data from shopping platforms is via third-party services like API2Cart.

API2Cart is a unified API that connects eCommerce software systems to more than 40 shopping platforms and marketplaces at once. With API2Cart, there is no need for a separate infrastructure for each integration.

You just need to integrate your eCommerce software with API2Cart, and it will connect your software with all the shopping platforms you want in just one step. Hence, you can easily get order data and add and delete it across the various sales channels.

How to Get Orders from Multiple Shopping Platforms?

Now that you know API2Cart is your go-to solution for getting orders from multiple shopping platforms, it's time we take a look behind the scenes of the process. How is API2Cart able to retrieve orders from shopping platforms?

API2Cart provides API methods that allow access to all order details from online stores built on various shopping platforms:

Alt Text

  • order.list method
    You can use the order.list method to get a list of all orders placed in online stores. By default, the method returns four orders. Along with the list of orders, you also get the order ID, order count, order status, order currency, shipping address, and other information about each order.

  • method
    Using the method, you can retrieve detailed information about a specific order placed in the online store. This method gives you all the details about that order. The response example of method:

                "modified_time":"2014-03-25 15:29:00",
                "comment":"Make Payable To: \nFrost\n\nSend To: \nAddress 1\n\nYour order will not ship until we receive payment.\n"
        "refund_info": null
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An alternative to the order.list and methods is a webhook for the order.add event, which you can use to retrieve order data from shopping platforms.

If you use the above methods of API2Cart to access the order data, you can propose the following features to your customers - e-store owners:

  • Store owners can use your software to see all order-related information on one screen. Information can include order status, stock availability, and payment status, to name a few;
  • You can provide functions to filter orders by status;
  • Your software can update order status across multiple shopping platforms, either individually or in bulk;
  • You can help your customers control inventory levels and automate shipping processes;
  • Your software can organize order data into detailed reports for analysis and decision making.


For you as an eCommerce software provider, neglecting API integrations with shopping platforms is impossible. The only way to get order data to optimize your software's features and sell your software better is to integrate it with multiple shopping cart solutions and marketplaces.

However, you can simplify the integration process with third-party solutions like API2Cart that take care of all the mundane tasks while offering cost-effective solutions.

So, if you need such a solution for your business, book a consultation with API2Cart experts to learn more about how it works and enjoy a free 30-day demo of the product.

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