Today, in this technology-driven market, taxi dispatch system is the must-have aspect to run a taxi business successfully. Having a good dispatch software not only helps you improve your business efficiency, but also keep you stay ahead of the competition. With this software, you can add the latest features that will meet the increasing demands of users as well as taxi businesses. Here are the top features of a custom taxi dispatch software that help to manage taxi business easily and efficiently.
1. Airport Pickup or Drop
It has been experienced that in most of the cities all around the world, there are two sides: the normal one inside the city and another to the airport. So, ride to Airport is one of the most important features that you should consider in the taxi dispatch system.
In terms of an airport, there comes a lot of challenges such as more trolls, more traffic, more time, and more distance. Though just one ride to or from Airport can consume almost half a day of the taxi drivers, hence there must be a different billing strategy for such places, especially for the airport rides.
In a nutshell, your taxi dispatch system should have separate provisions for you in order to configure individual process and billing for the airport pickups or drops.
2. Managing Pre-Booking
For the new taxi startups, when it comes to the taxi dispatch system, managing pre-booking is one of the core features that they must consider. It is also called a pre-booking system where taxi businesses offer an option to the users to schedule a ride in advance. Also, to find the nearest taxi, riders can use this pre-booking a cab feature.
Along with that, being a taxi booking app owner, you must have your eye on the advance booking process to ensure that the drivers are reaching on time and rider has not made any errors while scheduling their rides. With the help of this feature, you would know the number of advance bookings and manage those bookings accordingly.
3. Chat Feature
If you are confused whether you should have the chat option in your taxi dispatch system or not when users have the option to directly call the drivers once their booking is confirmed, then the answer is ‘YES’.
Though, sometimes, users get stuck in some places like classrooms, meetings, or silent zones where it is not possible to make the voice calls. In such situations, the “chat feature“ option
4. Managing Alerts/ Notifications
When we talk about managing push notifications and alerts, it should be a must-have feature in your taxi dispatch solution. As, there are multiple users, who should get additional discounts or offers to keep using your taxi booking app on the regular basis.
With the help of this feature, you can easily manage all the alerts as well as push notifications of the app users and also send them a discount, special codes, and offers for being a loyal, regular rider. In other words, you can use this feature and take your app to another level by managing alerts for other options such as arriving of the cab, information regarding payments, welcome notes, and also the thank you notes for the users.
5. Multiple Payment Modes
Indeed, no one wants hassles and when it comes to booking a taxi, it should be all about comfort. Hence, the features you add in your taxi dispatch system should contribute to ease the lives of users, and solve their day-to-day issues. With the help of customized taxi dispatch system, you can provide easy, hassle-free riding experience to the passengers as well as drivers.
Providing multiple payment modes to the passengers is one of the most important features to include in the taxi dispatch solution. It allows riders to make payment online from multiple methods, including debit cards, credit cards, online wallet, and so on. Along with that, it lets users pay through the app. To sum up this, including multiple payment options in your system, you can ensure reliable and smooth business functioning that can get you success and popularity.
Undoubtedly, the taxi industry is one of the hottest trends across the globe. Though the custom taxi dispatch software is gaining popularity and a lot of taxi businesses are coming forward to embrace the changes made with it. Having a right solution for your taxi business can take you to the highest level.