This is a term I made up, but I'm sure it's used in some places. The fact that we don't have a good way to classify UX debt is a problem in this day where even B2B mammoths have to offer a great experience to compete. We think a lot about managing technical debt but UX gets pushed back most of the time.
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This is a term I made up, but I'm sure it's used in some places. The fact that we don't have a good way to classify UX debt is a problem in this day where even B2B mammoths have to offer a great experience to compete. We think a lot about managing technical debt but UX gets pushed back most of the time.