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Discussion on: Could Apple Be Forced to Reduce App Store Fees?

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tiguchi profile image
Thomas Iguchi • Edited

I think the main problem with this situation is beautifully illustrated here: youdownloadtheappanditdoesntwork.com

The problem is that Apple sets up rules that are applied differently from case to case, and no one knows why (well spoiler: it probably has to do with executives rubbing shoulders and coming up with a deal). Above link lists several examples of paywalled / digital subscription based iOS apps that manage to bypass Apple's hefty 30% fee. Why should Hey be treated any different, especially since they:

  1. Do not use IAP payment processing provided by Apple
  2. Do not use account management or DRM provided by Apple
  3. Set up and run their entire email infrastructure that does not need a single Apple service (except for App Store presence)

I would have no problem with Apple doing that to Hey, if they'd also force Netflix, GitHub, Google, DropBox etc. to pay their "fair share of 30%" or be banned from the App Store.

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brandelune profile image
Jean-Christophe Helary

I'm not a Hey customer, so I really have no opinion on the issue as a stakeholder.

But, no, the main problem is not well illustrated up there. Hey could have a free tier and a free app, or a very cheap app, or whatever. This is not rent seeking by Apple on the $99 that the service costs.

And there are plenty of issues with the app store, which is also the reason why I don't buy apps there and try to only buy indies (or not) stuff that doesn't go through Apple filters on my mac, and also the reason why I try to stick as much as possible to software that I can build on my machine (regardless of whether I do or do not build it).

Also, genuine question, is the Hey web app not available on iPhone ?