re: How do you train people to ask good questions VIEW POST


This is a tough question actually hahaha, Because I've seen teammates that ask questions that most of the time can but solved by a simple Google search, others tend to ask questions that are not that easy to Google.

My advice for such 'ungooggable' questions is the following

Break the question in 3

  1. What do you want to do?
  2. Why do you want to do that?
  3. Have you thought in alternatives?

the most useful ones are one and two, if you can't answer these easily it is perhaps the reason it can't be goggled, and even if you have answered these 3 and feel it is 'ungooggable' just keep doing it recursively hahaha.

The question number three is often for me to think in other ways to put the question from different context/perspective when the rest of the questions don't help me help them

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