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Aaron Jones
Aaron Jones

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Odoo POS Development for Customer Display and Digital Receipts

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In today’s retail world, customers expect transparency, speed, and a smooth checkout experience. They don’t just want a bill at the end — they want to see what’s being scanned, confirm prices, check discounts, and receive a receipt they can easily store on their phone. That’s why Odoo Pos Development for customer display and digital receipts has become a powerful upgrade for modern stores, cafes, pharmacies, salons, and multi-branch retail chains.

A well-designed customer display builds trust instantly. When the buyer can see each item added to the cart, the quantity, taxes, and total amount in real time, there’s less confusion and fewer billing disputes. And when you combine that with digital receipts, you reduce printing costs, speed up checkout, and create an easy way to reconnect with customers later — without being pushy.

Why Customer Display Matters at Checkout

Many stores still rely on a cashier-facing screen only. The customer stands on the other side and waits, unsure what is being billed. This creates small but frequent issues:

  • “This price looks wrong.”

  • “I didn’t take that item.”

  • “Did you apply the discount?”

  • “Why is GST higher?”

With Odoo Pos Development, you can enable a dedicated customer display that shows:

  • Item name + product image (optional)

  • Quantity and unit price

  • Discounts applied per item or overall

  • Taxes/GST breakdown

  • Final payable total

  • Payment status (cash/card/UPI)

  • Loyalty points earned (if enabled)

This creates a confident checkout experience, especially during peak hours when staff are working fast and customers want clarity.

Customer Display Options You Can Build

Different businesses need different setups. Odoo Pos Development allows multiple display options depending on your store environment:

1) Second Screen Customer Display

If your billing counter has a second monitor, the POS can mirror a clean customer-friendly view on that display. It can show a large total amount, big product names, and clear discount highlights — perfect for retail counters.

2) Tablet-Based Customer Display

For smaller stores, a tablet can act as the customer display. It’s cost-effective, easy to mount, and works great for cafes, quick service counters, and kiosks.

3) QR-Based Live Cart View

For modern setups, you can show a QR code on the POS. The customer scans it and sees the cart live on their phone. This reduces hardware dependency and works well for pop-up shops or events.

All these formats are possible with smart Odoo Pos Development, tailored to your budget and workflow.

Digital Receipts: Faster, Cleaner, More Professional

Paper receipts are still common — but they come with problems: printer jams, ink costs, paper waste, and fading print. Digital receipts solve all of that. With Odoo Pos Development, you can offer digital receipts through:

  • SMS receipt link

  • Email receipt PDF

  • WhatsApp receipt message (based on integration)

  • QR code receipt download on-screen

  • Customer portal receipt history (for loyalty customers)

This makes checkout quicker because the cashier doesn’t need to wait for printing. Customers also prefer it because they can easily find the receipt later for warranty, exchange, or expense claims.

The Business Benefits Beyond Just Billing

Customer display and digital receipts are not only about convenience — they improve operations and branding.

Reduced Billing Mistakes

When customers can see the cart live, they catch errors instantly. This lowers refunds, exchanges, and manual corrections.

Lower Operational Costs

Digital receipts cut printer maintenance, paper rolls, ink, and hardware downtime.

Better Brand Image

A clean customer screen and professional receipt design make your store look modern. With Odoo Pos Development, you can customize the receipt template to include:

  • Brand logo and colors

  • Store address and GST number

  • Return/exchange policy

  • Social media links

  • Thank-you message and offers

Stronger Customer Data (with consent)

Digital receipts can encourage customers to share phone/email voluntarily. That helps you build a clean customer database for loyalty programs and repeat sales — without forcing anyone.

Loyalty, Feedback, and Repeat Sales Made Easy

Once you have digital receipts, you can take the experience further with Odoo Pos Development:

  • Add loyalty points summary on the customer display

  • Show “You saved ₹___ today” to increase satisfaction

  • Include feedback links in receipts

  • Send next-visit coupon codes via digital receipt

  • Enable membership benefits and targeted offers

This turns the receipt into a soft marketing tool — useful, not spammy.

Secure, Reliable, and Store-Friendly Implementation

A good customer display system must be stable and secure. In Odoo Pos Development, you can implement:

  • Role-based settings (cashier vs manager)

  • Masked customer phone/email on screen for privacy

  • Offline mode support with queued digital receipts

  • Sync rules so receipts are sent automatically once internet returns

That means even if the store network drops, billing continues smoothly and receipts don’t get lost.

Odoo Links:-https://sdlccorp.com/services/odoo/odoo-pos-development-company/

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