Peter is the former President of the New Zealand Open Source Society. He is currently working on Business Workflow Automation, and is the core maintainer for Gravity Workflow a GPL workflow engine.
BPM is perhaps the more general term, but it no more a solution for seamless integration of humans and automation. Any time you pigeonhole humans into a specific narrow task you eliminate the primary strength of human beings, which is their ability to adapt to new circumstances.
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BPM is perhaps the more general term, but it no more a solution for seamless integration of humans and automation. Any time you pigeonhole humans into a specific narrow task you eliminate the primary strength of human beings, which is their ability to adapt to new circumstances.