When it comes bundled with an ecosystem and is hard/impossible to remove, the user ends up compelled to use it. Why downloading another tool if you already have one installed?
That's on the client-side though. We're talking about something that has to be set up by the organization! It is quite different from the browser wars in this, as the company or project has to select a tool to use, so "installed by default" has little to no bearing whatsoever.
...it was already bundled with 95% of the computers, why bother downloading another? It doesn't even need to be good, it just needs to be good enough and hard to avoid.
You're describing "availability bias", and again, it has little bearing when the project manager mandates the tools, as is the case with virtually all software development teams. And besides that, if we want to talk about availability bias, we need to acknowledge that "Slack" has been the household name for organizational chat for several years, so arguably, the availability bias is going to be in their favor.
For that matter, Linux distros usually provide a way for users to select between a couple of alternatives on install.
Fedora, maybe. Anything Debian-based (most of the market), nope.
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That's on the client-side though. We're talking about something that has to be set up by the organization! It is quite different from the browser wars in this, as the company or project has to select a tool to use, so "installed by default" has little to no bearing whatsoever.
You're describing "availability bias", and again, it has little bearing when the project manager mandates the tools, as is the case with virtually all software development teams. And besides that, if we want to talk about availability bias, we need to acknowledge that "Slack" has been the household name for organizational chat for several years, so arguably, the availability bias is going to be in their favor.
Fedora, maybe. Anything Debian-based (most of the market), nope.