The DMV here had a glitch wherein renewing any state ID automatically issued the person a CDL (commercial driver's license), an error which could only be corrected by the window attendant calling the home office in Boise and being put on hold for 5-20 minutes each time...with you standing there.
The DMV in Zootopia would have been faster that day.
According to the attendant, this was one of dozens of such problems. The new system had been deployed with minimal testing, and no backup system, and the pace at which bugs were actually fixed was glacial. The problem in question had been that way for months, I was told.
Meanwhile, one of our school districts got hit with ransomware just before the school year started. Teachers were told to backup their files on flash drives; they'd get their computers back in a couple weeks, but their flash drives with all the files they needed for the school year back in a few months.
At the same time, they "couldn't" assign or check out required books to students, because the system for that was down. Mind you, they'd been doing all of that entirely on paper up until two years ago, but administration absolutely refused to allow them to use paper records until the system was up, citing "we won't be able to keep track of books without the computer!" (Again, they'd been doing exactly that, exclusively on paper, until two years prior.)
So, the teachers have to copy off each individual book page for each individual student, and somehow teach their classes without any of their files.
Sounds pretty F'd there in Idaho. My company is still using ancient software from almost 25 years ago. I can't understand why some entities are slow in their adoption of newer software.
It ain't Idaho.
The DMV here had a glitch wherein renewing any state ID automatically issued the person a CDL (commercial driver's license), an error which could only be corrected by the window attendant calling the home office in Boise and being put on hold for 5-20 minutes each time...with you standing there.
The DMV in Zootopia would have been faster that day.
According to the attendant, this was one of dozens of such problems. The new system had been deployed with minimal testing, and no backup system, and the pace at which bugs were actually fixed was glacial. The problem in question had been that way for months, I was told.
Meanwhile, one of our school districts got hit with ransomware just before the school year started. Teachers were told to backup their files on flash drives; they'd get their computers back in a couple weeks, but their flash drives with all the files they needed for the school year back in a few months.
At the same time, they "couldn't" assign or check out required books to students, because the system for that was down. Mind you, they'd been doing all of that entirely on paper up until two years ago, but administration absolutely refused to allow them to use paper records until the system was up, citing "we won't be able to keep track of books without the computer!" (Again, they'd been doing exactly that, exclusively on paper, until two years prior.)
So, the teachers have to copy off each individual book page for each individual student, and somehow teach their classes without any of their files.
Genius.
Sounds pretty F'd there in Idaho. My company is still using ancient software from almost 25 years ago. I can't understand why some entities are slow in their adoption of newer software.
Not allocating resources for upgrade?