Two industry surveys. Two different companies. Same finding.
87% of IT professionals reported their organization experienced SaaS data loss in 2024 (Kaseya 2025 Report, 3,000+ respondents).
79% of IT decision-makers incorrectly believed their SaaS apps included backup and recovery by default (Rewind 2024 Report, 419 respondents).
These aren't from the same survey. Two separate companies, surveying different populations at different times, found convergent evidence of the same systemic problem.
The Shared Responsibility Model
If you've worked with cloud infrastructure, you know this one. Your provider guarantees uptime and platform availability. Your data — accidental deletions, overwrites, rogue integrations, insider sabotage — is your problem.
GitHub's Terms of Service explicitly disclaim liability for data loss. So does Microsoft. So does Google. The 79% who assumed otherwise simply didn't read the fine print.
This isn't a niche legal technicality. It's the operational reality of every SaaS platform. The provider replicates data across their infrastructure to protect against hardware failure on their end. If your data gets deleted because of something that happened on your end — human error, a misconfigured integration, a bad script, a malicious actor — that's on you.
The Recovery Gap
Even when organizations detect data loss quickly, recovery is rarely instant:
- 14% can recover SaaS data within minutes
- ~40% recover within hours
- 35% need days or weeks
- 2% cannot recover at all
- Only 40% of IT professionals are confident their backup systems would hold up in an actual crisis
Proofpoint's independent 2024 study of 600 security professionals across 12 countries found 84.7% experienced at least one data loss incident — corroborating the Kaseya findings from an entirely separate source.
What This Means for AI Workflows
Think about where your AI context lives. Your system prompts, your refined instructions, your conversation histories — they're sitting in a SaaS platform you don't control.
Most AI services offer limited or no export features. The ones that do typically dump raw conversation logs — not organized, usable records. One account lockout, one policy change, one provider decision, and you're rebuilding from memory.
If you've ever lost a carefully constructed GPT configuration or had a conversation thread disappear, you know this isn't theoretical.
A Different Architecture
CRAFT Framework stores everything as plain text files on your machine.
~/craft-projects/
├── recipes/ # Reusable AI workflow templates
├── cookbooks/ # Organized recipe collections
├── projects/
│ ├── project-001/
│ │ ├── chat-history.txt
│ │ ├── lessons-learned.txt
│ │ └── handoffs/
│ └── project-002/
└── backups/ # cp -r craft-projects/ /backup/drive/
That's the entire backup strategy. cp -r. No third-party backup service. No API dependency. No subscription to maintain access to your own work.
Because CRAFT files are text — not software, not a database, not a SaaS wrapper — they carry none of the vulnerability profile of a hosted platform:
- Can't carry malware — they're plain text
- Can't be corrupted by a platform breach — they're on your machine
- Can't be held hostage by policy changes — you own the files
- Can't be lost if a provider goes down — they never depended on the provider
Your data goes directly from you to whatever AI service you choose. No middleman. No additional attack surface. No Terms of Service disclaiming responsibility for your work.
CRAFT session histories aren't raw dumps either. Each conversation produces a curated summary — decisions, insights, next steps — that's actually useful as a reference document. Back those up and you have a complete, organized record of every AI workflow you've built.
The Market Is Catching Up
Gartner predicts 75% of enterprises will prioritize SaaS backup by 2028, up from just 15% in 2024. The industry is recognizing a problem that CRAFT's architecture solved from day one — not by adding another protection layer on top of fragile infrastructure, but by removing the fragile infrastructure entirely.
Beta is open: craftframework.ai
Sources: Kaseya/Spanning 2025 SaaS Backup Report; Rewind 2024 SaaS Data Report; Proofpoint 2024 Data Loss Landscape Report; Gartner August 2024
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